OakWorld Reviews

1.5 Rating 114 Reviews

11 %

of reviewers recommend OakWorld

Company Reviews

Questions

Metrics

1.5

Based on 114 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 47%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

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How quickly does OakWorld resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 56% of reviewers feedback is OakWorld takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

52.38%

Industry Average

“ However the service to get a awful, all i wanted was to update the address for the invoice, delivered to the same adress just needed to put the company name on it for the invoice and i was told it was company policy that it was not allowed, and then when i questioned this i was told the computer software cant update the profile, when i asked to escualte this i was told the Managing Directors wouldnt be able to do anything so they wouldnt pass my complaint further. ”

- Tom Brierley

“ Terrible Customer Service - Avoid OakWorld I recently purchased an item from OakWorld, but due to a change of mind, I tried to return the box, which was completely unopened. ”

- Robert Walshe

“ Now my package is missing, I paid £209 for useless service. ”

- Thomas Yarrow

OakWorld Reviews

Customer Service - Average