Oceans Alive have a Customer Happiness Grade of B. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
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Quick delivery, and cheaper price
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- Emma B
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Came quickly and a good price. Thank you :)
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- Lucien H
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Efficient speedy service at a good price. Thank you Oceans Alive.
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- Andrea T
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Great quality products. Good delivery. Recommended.
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- Ruth C
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Quick delivery, and cheaper price
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- Emma B
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Great customer service when I had a problem with delivery. Couldn't have been more helpful. Plus I love the produce.
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- Sarah C
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"I've been investing with tradecrypts for a year now. The returns are impressive, and their customer service is excellent."
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- Arthur S
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good products, efficient service, bulk buy available and will take returns and cover postege.
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- Jeremy B
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The customer service is really good, they answer all of the emails in a timely manner and offer a free delivery and returns.
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- Alexandra W
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I placed an order on 18 August. Order not delivered but money claimed. Still waiting for a refund.
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- Sylvia B
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After cancelling my order almost 6 weeks ago, but you still insisted on sending it out to me, it was immediately returned. I'm now 4 weeks later and still not had a refund. This is not good enough! Refund what you owe.
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- Jackie
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What a joke!!!!
I cancelled my order and also asked for a refund, (which I'm still waiting for). To then find out via email that the cancelled order has just been sent out. What? Why?
I will never have anymore dealings with this company again.
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- Anonymous
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Even though there was a slight problem with the order, Customer Service dealt with but quickly and efficiently. Products arrived quickly. Very pleased with products , definitely will order again.
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- Anonymous
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Great customer service when I had a problem with delivery. Couldn't have been more helpful. Plus I love the produce.
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- Sarah C
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Have used Oceans Alive for a number of years and the service and quality remain excellent.
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- Anonymous
