Oceans Alive Reviews

4.8 Rating 4,192 Reviews
A-
Happiness Grade
Read Oceans Alive Reviews

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,\nSuite 2, Richmond House, Heath Rd,\nHale

Oceans Alive have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.

A

Price - Excellent

98.00%
Industry Average
I found items I needed at an amazing price, with fast delivery. I will always purchase from this company in the future!
- Jane W
I placed an order with Oceans Alive for a magnesium supplement as it was the best price I could find for that product online. Checkout and payment was straightforward, I received all the neccessary email updates as to the progress of my order, and it arrived quickly in perfect condition. Excellent service! Thank you.
- Anonymous
Arrived quickly, great price
- Anonymous
A

Delivery - Fast

94.05%
Industry Average
I found items I needed at an amazing price, with fast delivery. I will always purchase from this company in the future!
- Jane W
Excellent service, prompt delivery, careful packing. Highly recommended.
- Erica D
Excellent product and delivery
- Anonymous
100.00%
Industry Average
good products, efficient service, bulk buy available and will take returns and cover postege.
- Jeremy B
The customer service is really good, they answer all of the emails in a timely manner and offer a free delivery and returns.
- Alexandra W
E

Refunds - Difficult

36.36%
Industry Average
Still awaiting product ordered in January. No response to emails and phone messages. Email finally responded to after the supplier(Donotage) kindly intervened at my request....however still awaiting product or refund...bizarre
- Elizabeth G
After contacting Royal Mail to see if they were able to retrieve it I was told that I should contact Oceans Alive to request either a refund or a replacement.
- Laura L
After contacting they confirmed it being lost, offers a refund or replacement order.
- Anonymous
97.49%
Industry Average
Excellent customer service
- Vani M
Thank you Fast service . Jelly vitamins very tasty
- Pawel O
Excellent service, prompt delivery, careful packing. Highly recommended.
- Erica D