Login
Start Free Trial Are you a business?? Click Here

Oceans Alive Reviews

4.7 Rating 4,301 Reviews
A-
Happiness Grade
Read Oceans Alive Reviews

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,\nSuite 2, Richmond House, Heath Rd,\nHale

Oceans Alive have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.

A

Price - Excellent

97.33%
Industry Average
Very fast delivery and a fair price.
- Janet W
Easy to order, received well packaged, good price.
- Anonymous
Love the products i could get at the price you offered! Cool deal! Thank you
- Loredana M
A

Delivery - Fast

91.08%
Industry Average
Very good products good website and fast delivery highly recommend
- Callum M
Found just what I needed and delivery came promptly. Good service!
- Susanna B
It was great. I just thought if I buy something over £40 the delivery would be free, but it was expensive
- Reem R
100.00%
Industry Average
good products, efficient service, bulk buy available and will take returns and cover postege.
- Jeremy B
The customer service is really good, they answer all of the emails in a timely manner and offer a free delivery and returns.
- Alexandra W
F

Refunds - Difficult

25.00%
Industry Average
After cancelling my order almost 6 weeks ago, but you still insisted on sending it out to me, it was immediately returned. I'm now 4 weeks later and still not had a refund. This is not good enough! Refund what you owe.
- Jackie
What a joke!!!! I cancelled my order and also asked for a refund, (which I'm still waiting for). To then find out via email that the cancelled order has just been sent out. What? Why? I will never have anymore dealings with this company again.
- Anonymous
Still awaiting product ordered in January. No response to emails and phone messages. Email finally responded to after the supplier(Donotage) kindly intervened at my request....however still awaiting product or refund...bizarre
- Elizabeth G
95.86%
Industry Average
Excellent service at great prices for supplements. Products arrived in super quick time.
- Helen M
I already know about and have bought the products before but I want to share my experience with their customer service.
- Mohammed A
Found just what I needed and delivery came promptly. Good service!
- Susanna B