Oceans Alive have a Customer Happiness Grade of B. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
“
perfect product. quick delivery. best price
”
- JUNE W
“
Great arrive promptly and good price
”
- Anonymous
“
Quick delivery of my item. First time shopping with this company & they have a good range. I got a discount off my first order which made the product I bought the best price at the time.Thanks🙂
”
- "Lynda S
“
perfect product. quick delivery. best price
”
- JUNE W
“
excellent service and quick delivery. I will certainly use again and recommend them to friends.
”
- Bryan S
“
Great customer service, there was an issue with my delivery - automated address saved incorrect address & so delivery was delayed. Lianne sorted everything out however & went above and beyond to get my parcel posted off - without having to go through refund process as I needed product asap. Very impressive, friendly polite and more than helpful. Great range of products too. Royal Mail a good courier - thanks again!
”
- Anonymous
“
"I've been investing with tradecrypts for a year now. The returns are impressive, and their customer service is excellent."
”
- Arthur S
“
good products, efficient service, bulk buy available and will take returns and cover postege.
”
- Jeremy B
“
The customer service is really good, they answer all of the emails in a timely manner and offer a free delivery and returns.
”
- Alexandra W
“
I placed an order on 18 August. Order not delivered but money claimed. Still waiting for a refund.
”
- Sylvia B
“
After cancelling my order almost 6 weeks ago, but you still insisted on sending it out to me, it was immediately returned. I'm now 4 weeks later and still not had a refund. This is not good enough! Refund what you owe.
”
- Jackie
“
What a joke!!!!
I cancelled my order and also asked for a refund, (which I'm still waiting for). To then find out via email that the cancelled order has just been sent out. What? Why?
I will never have anymore dealings with this company again.
”
- Anonymous
“
excellent service and quick delivery. I will certainly use again and recommend them to friends.
”
- Bryan S
“
Great customer service, there was an issue with my delivery - automated address saved incorrect address & so delivery was delayed. Lianne sorted everything out however & went above and beyond to get my parcel posted off - without having to go through refund process as I needed product asap. Very impressive, friendly polite and more than helpful. Great range of products too. Royal Mail a good courier - thanks again!
”
- Anonymous
“
Have used Oceans Alive for years. Reliable with quick service. Good variety of supplements.
”
- Rebecca D
