Oceans Alive have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
“
Quick, prompt service.
Only complaint are the significant price hikes to product and postage.
”
- Peter N
“
What I wanted at a good price and delivered quickly.
”
- Anonymous
“
Competitive price.... fast delivery
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- Ms L
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Great company good website fast delivery and really happy with the product.
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- Brenda T
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We are happy with delivery options and a way of getting free delivery if order over a certain amount. Happy with the range of products.
”
- Anonymous
“
This is an amazing product and truly worth every penny.
It is the first year I haven’t needed anti biotics/steroids. It’s also played a huge part in the compliments I receive about my skin.
61 next year and never remember my skin care regime, but without fail, take this religiously.
Quick delivery. Don’t hesitate to purchase - equates to 5 coffees out maybe?
Great company who are quick to support you too.
”
- Anonymous
“
good products, efficient service, bulk buy available and will take returns and cover postege.
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- Jeremy B
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The customer service is really good, they answer all of the emails in a timely manner and offer a free delivery and returns.
”
- Alexandra W
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Still awaiting product ordered in January. No response to emails and phone messages. Email finally responded to after the supplier(Donotage) kindly intervened at my request....however still awaiting product or refund...bizarre
”
- Elizabeth G
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After contacting Royal Mail to see if they were able to retrieve it I was told that I should contact Oceans Alive to request either a refund or a replacement.
”
- Laura L
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After contacting they confirmed it being lost, offers a refund or replacement order.
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- Anonymous
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Very good service
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- Matti A
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Great service
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- Colin D
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A1 product and service
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- Anonymous
