Oceans Alive have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Great product at a reduced price... arrived quickly! Will be coming back for more
”
- Katarina
“
The price was reasonable and speed of delivery was great
I will recommend this to friends and family anytime
”
- Stephen A
“
Received order very quickly, good packaging
And reasonable price
”
- Mandana H
“
I found this company online and have been very pleased with my find. The web is easy to navigate, ordering is simple and the 'subscribe and save' facility works efficiently. The prices of branded goods are competitive. Delivery is swift.
Many thanks.
”
- Wanda M
“
Excellent service from ordering to delivery -well done
”
- Peter S
“
Very prompt delivery and I was very impressed by the glass bottle rather than more plastic.
”
- Suzanne
“
I placed an order on 18 August. Order not delivered but money claimed. Still waiting for a refund.
”
- Sylvia B
“
After cancelling my order almost 6 weeks ago, but you still insisted on sending it out to me, it was immediately returned. I'm now 4 weeks later and still not had a refund. This is not good enough! Refund what you owe.
”
- Jackie
“
What a joke!!!!
I cancelled my order and also asked for a refund, (which I'm still waiting for). To then find out via email that the cancelled order has just been sent out. What? Why?
I will never have anymore dealings with this company again.
”
- Anonymous
“
Amazing next day service, will definitely order from you again
”
- Emma
“
Excellent service from ordering to delivery -well done
”
- Peter S
“
Always excellent service and quality products
”
- Michele N
