Oceans Alive have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Fantastic products, super price would highly recommend
”
- Suzy C
“
Great product at a reduced price... arrived quickly! Will be coming back for more
”
- Katarina
“
The price was reasonable and speed of delivery was great
I will recommend this to friends and family anytime
”
- Stephen A
“
Very fast delivery
”
- Net
“
fast delivery
”
- Anonymous
“
Great selection of supplements and vitamins! Great next day delivery! Will definitely be ordering again!
”
- Anonymous
“
I placed an order on 18 August. Order not delivered but money claimed. Still waiting for a refund.
”
- Sylvia B
“
After cancelling my order almost 6 weeks ago, but you still insisted on sending it out to me, it was immediately returned. I'm now 4 weeks later and still not had a refund. This is not good enough! Refund what you owe.
”
- Jackie
“
What a joke!!!!
I cancelled my order and also asked for a refund, (which I'm still waiting for). To then find out via email that the cancelled order has just been sent out. What? Why?
I will never have anymore dealings with this company again.
”
- Anonymous
“
Really appreciate the fast service.
”
- Carmel M
“
Good service in choice and ordering of supplements but let down by dependence on unreliable delivery service (DPD).
”
- Richard M
“
Excellent service and products.
”
- Lynne S
