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Oceans Alive Reviews

4.7 Rating 4,344 Reviews
A-
Happiness Grade
Read Oceans Alive Reviews

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,\nSuite 2, Richmond House, Heath Rd,\nHale

Oceans Alive have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.

A

Price - Excellent

96.49%
Industry Average
good price, good communications, good delivery and packaging.
- Anonymous
This toothpaste is most pleasant leaving a clean pallette after every use with a fresh, subtle Minty taste. I would continiue buying this product but sadly the price is twice the cost of my usual 'best' quality toothpaste. In order to stay competitive may I suggest the product weight of 85ml be increased and the shipping be reduced to the actual commercial cost.. Many thanks,. Norman..... New customer.
- Norman M
Very quick delivery, great communication and excellent price will highly recommend and use again many Thanks
- Leigh H
A

Delivery - Fast

92.97%
Industry Average
prompt delivery
- Kathleen O
good price, good communications, good delivery and packaging.
- Anonymous
Great service - prompt delivery and everything exactly as it should be with my order. Many thanks for a great purchase!
- Oliver W
100.00%
Industry Average
"I've been investing with tradecrypts for a year now. The returns are impressive, and their customer service is excellent."
- Arthur S
good products, efficient service, bulk buy available and will take returns and cover postege.
- Jeremy B
The customer service is really good, they answer all of the emails in a timely manner and offer a free delivery and returns.
- Alexandra W
F

Refunds - Difficult

15.38%
Industry Average
After cancelling my order almost 6 weeks ago, but you still insisted on sending it out to me, it was immediately returned. I'm now 4 weeks later and still not had a refund. This is not good enough! Refund what you owe.
- Jackie
What a joke!!!! I cancelled my order and also asked for a refund, (which I'm still waiting for). To then find out via email that the cancelled order has just been sent out. What? Why? I will never have anymore dealings with this company again.
- Anonymous
Still awaiting product ordered in January. No response to emails and phone messages. Email finally responded to after the supplier(Donotage) kindly intervened at my request....however still awaiting product or refund...bizarre
- Elizabeth G
97.27%
Industry Average
"I've been investing with tradecrypts for a year now. The returns are impressive, and their customer service is excellent."
- Arthur S
Fabulous Service Thank-you
- Kim H
Great service - prompt delivery and everything exactly as it should be with my order. Many thanks for a great purchase!
- Oliver W