Oceans Alive have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
“
I have order quite a few times from Oceans Alive health for my dogs and never been disappointed they arrived a few days after me ordering good service and very reasonable price and free delivery Excellent
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- Elaine H
“
Very quick delivery good price
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- Debra B
“
Happy to trust and support a company with good ethics!
High quality products and always beats Amazon on price, voila :)
”
- Olivia G
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Great service, quick delivery and item competitively priced. Will come back
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- Ms J
“
Excellent service, very quick delivery
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- Suzanne C
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Good packaging and quick delivery
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- Anonymous
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The customer service is really good, they answer all of the emails in a timely manner and offer a free delivery and returns.
”
- Alexandra W
“
Unfortunately even though this was their error they would only refund me 50% because I had cracked the seal.
”
- Anonymous
“
I was disappointed with customer service department of Oceans Alive as I had returned a large bottle of liposomal vitamin C, at my own expense, because the inner seal of the bottle was open and they would not refund me.
”
- Sue K
“
Unfortunately the customer service is not very efficient. My order got lost and I m still trying to get an answer and hopefully a refund
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- Anonymous
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Great service, quick delivery and item competitively priced. Will come back
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- Ms J
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Excellent service, very quick delivery
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- Suzanne C
“
Oceans Alive service and range of products are very good.
”
- Katharine C
