Oceans Alive Reviews

Name: Oceans Alive
Address: Tlt LLP, One Redcliff Street, Bristol, Bristol
Rating: 4.73

4.7 Rating 4,469 Reviews

95 %

of reviewers recommend Oceans Alive

4.7

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

Tlt LLP,
One Redcliff Street,
Bristol
Bristol
BS1 6TP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication. Good products. We are re-ordering more stock now.”

Helpful Report

Posted 3 days ago

“Great selection of supplements and vitamins! Great next day delivery! Will definitely be ordering again!”

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Posted 1 week ago

Thank you for your wonderful review! We're delighted to hear that you were happy with both our selection of supplements and vitamins and our next-day delivery service. We really appreciate your support and look forward to serving you again soon. Thanks for choosing us!

Posted 3 days ago

“Very poor customer service, I purchased a product thinking I was getting 60 capsules only to receive 30. Despite pointing this out I received no compensation or discounts.”

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Posted 3 weeks ago

We’re sorry to hear you remain disappointed with your purchase. As outlined in our previous email correspondence, the item ordered was the 30 capsule version, which was correctly listed on our website at the time of purchase. We appreciate that the packaging between the 30 and 60 capsule versions is very similar and understand how this may have caused confusion. We also confirmed that a discount code had already been applied to the order prior to checkout. While we’re unable to comment on pricing or promotions offered by other retailers, we always aim to ensure our listings are accurate and clearly displayed. We appreciate your feedback and will continue reviewing our product imagery and descriptions to help avoid similar misunderstandings in future.

Posted 3 weeks ago

“much better than my previous supplier,their capsules had a yellow coating which came off when u touched them?,not for me (british supplements),a friend told me to check yours out”

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Posted 4 weeks ago

“Good service in choice and ordering of supplements but let down by dependence on unreliable delivery service (DPD).”

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Posted 1 month ago

“Never received my oil”

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Posted 1 month ago

Hi, Thanks for your review, and we’re sorry for the concern. Your message came through on the bank holiday when we were closed, but this has now been picked up and actioned today. Everything is in progress, and you should receive your oil shortly. If there’s anything further you need, please feel free to contact us directly and we’ll be happy to help.

Posted 1 month ago

“Excellent service and products.”

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Posted 1 month ago

“Amazing next day service, will definitely order from you again”

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Posted 1 month ago

“I found this company online and have been very pleased with my find. The web is easy to navigate, ordering is simple and the 'subscribe and save' facility works efficiently. The prices of branded goods are competitive. Delivery is swift. Many thanks.”

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Posted 1 month ago

“I ordered Collagen Immune Remedy (300 g), but instead received a completely different product — Collagen Immune Plus (225 g). This is not only a different item but also a smaller size, which is quite disappointing. I expect the seller to resolve this issue promptly — either by sending the correct product or offering appropriate compensation. I hope for a responsible approach to customer service and a quick response. At this point, my shopping experience has been unsatisfactory.”

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Posted 1 month ago

Thank you for your feedback. We’re sorry for the confusion caused. We did email you on 14th April to clarify that the item you received (Collagen Immune Plus) is the correct product for your order. However, the product image on our website is currently incorrect, as we are awaiting updated imagery from the manufacturer. We understand how this could be misleading and apologise for that. We are in the process of correcting this to avoid further confusion. If you’d like to discuss a return or resolution, please respond to our previous email and we’ll be happy to help.

Posted 1 month ago

“I just discovered oceans alive and they delivered! The sales are also good so thank you for that! I will order from you again!”

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Posted 1 month ago

Thanks so much for your kind words! We’re really glad you discovered Oceans Alive and that you’re happy with your order. Great to hear you enjoyed the sales too! We look forward to serving you again soon

Posted 1 month ago

“Excellent service from ordering to delivery -well done”

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Posted 2 months ago

“Ordered easily and received know time”

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Posted 2 months ago

“Item was posted and received very quickly. Would recommend highly”

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Posted 2 months ago

“Very prompt delivery and I was very impressed by the glass bottle rather than more plastic.”

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Posted 2 months ago

“Always excellent service and quality products”

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Posted 2 months ago

“Great product at a reduced price... arrived quickly! Will be coming back for more”

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Posted 3 months ago

“These tablets are good they help me a lot would recommend them”

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Posted 3 months ago

“I ordered Nitralis. Arrived quickly. Very good product. It does what it says on the tin”

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Posted 3 months ago

“Can't remember what I bought but whatever it was good”

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Posted 3 months ago

Oceans Alive is rated 4.7 based on 4,469 reviews