Oceans Alive Reviews

Name: Oceans Alive
Address: CROWDZAP LIMITED, Suite 2, Richmond House, Heath Rd, Hale, Manchester
Rating: 4.74

4.7 Rating 4,392 Reviews

95 %

of reviewers recommend Oceans Alive

4.7

Based on 4,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product not arrived yet plus not been told when it will”

Helpful Report

Posted 3 days ago

Morning Steven, Thank you for reaching out to us. Please check your emails for my reply this morning which includes the order tracking advising of delivery with a delivery photo for your reference. Please do not hesitate to reply to the email should you need further support. Oceans Alive

Posted 2 days ago

“I placed an order on 18 August. Order not delivered but money claimed. Still waiting for a refund.”

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Posted 1 week ago

“Produkt nicht erhalten Mail nicht beantwortet”

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Posted 2 weeks ago

“J’attends toujours ma commande…”

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Posted 4 months ago

“I was very upset that all 3 bottles of expensive vitamins I bought expire in 7/25. All of them. They should have a 2 year shelf life. It’s unacceptable and I think I was kind not writing this on your site/ a review.”

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Posted 5 months ago

“Unfortunately I haven’t received my order as yet .. previous orders have arrived promptly but no sign of this one and it can’t be tracked because the Royal Mail tracking system isn’t working… so much for technology and online shopping … 🤔🥴”

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Posted 6 months ago

“I tried mullein as I thought it could help my breathing although I have never smoked I am now 70 and becoming breathless when exerting myself so articles suggested that within a few days you will cough up considerable amounts of mucus but having taken it 3 times a day for over a week have not experienced any changes whatsoever and certainly not removed any mucus”

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Posted 7 months ago

“Ordered my product cod liver oil and butter oil Paid for a next day delivery on 22/11/24 It is now 1/12/24. My parcel has not been delivered. Worse than poor!!!”

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Posted 9 months ago

“Aún no me ha llegado, los tránsitos y al compañía que entrega en mi zona fatal.”

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Posted 10 months ago

“After cancelling my order almost 6 weeks ago, but you still insisted on sending it out to me, it was immediately returned. I'm now 4 weeks later and still not had a refund. This is not good enough! Refund what you owe.”

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Posted 10 months ago

“I received my parcel very quickly and really happy with my Arient thank you”

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Posted 10 months ago

“I paid my money for my product and it never arrived. I then contacted Oceans Alive Health directly via email and had no response. This is absolutely not acceptable and I will be not be using any services from them ever again!!!”

Helpful Report

Posted 11 months ago

Thank you for sharing your experience. We're truly sorry to hear about the inconvenience you've faced. We strive to provide excellent service and understand how frustrating it can be when expectations aren't met. Upon reviewing your case, we noticed that your email was received outside of our business hours on Saturday at 5 PM. Our very small team is available Monday to Friday, 8:30 AM to 5:30 PM, and we do our best to respond within 3 working days. We replied to your query as soon as possible this morning (Tuesday). We sincerely apologise for any confusion caused, and we’re happy to look into your order's status to ensure it reaches you swiftly.

Posted 11 months ago

“Orderd 1 month ago and still hasnt arrived, i contacted the seller and was told that i would be the one who should contact the delivery company. And i also was the one who had to contact them about the item not arriving. This company seems to not care at all about their customers.”

Helpful Report

Posted 11 months ago

“I had an interview with Emma at OA back in August, I was told a secondary call would be arranged with the relevant person in the business, after 3 weeks I hadn't heard a thing from the company or from the recruitment agency, absolutely zero feedback or contact. Really shoddy outfit. Needless to say my interest in working for a company that ghosts candidates and fails to deliver is non-existent.”

Helpful Report

Posted 11 months ago

Thank you for sharing your feedback, and I’m truly sorry to hear about your experience and completely understand how frustrating it can be to feel left in the dark during the recruitment process. However, it’s important to clarify that the coordination and follow-up regarding interviews and feedback fall under the responsibility of the recruitment agency. We sincerely apologise for any inconvenience caused and recommend that you reach out directly to the recruitment agency to address your concerns. We value all candidates and strive to maintain an open and respectful hiring process. We will be following up with all recruitment agencies to ensure clear feedback is being provided to candidates in the future. Once again, we appreciate your time and wish you all the best in your future endeavours.

Posted 11 months ago

“🤬😡Per niente seri oltre a pagare €58 e rotti a flacone per due sono più di 110€ in più ho dovuto pagare al corriere altri 27,86€, in più una confezione rotta e un ritardo di più di 3 giorni…no assolutamente che vi vadano tutti in farmacia 🤮”

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Posted 11 months ago

“What a joke!!!! I cancelled my order and also asked for a refund, (which I'm still waiting for). To then find out via email that the cancelled order has just been sent out. What? Why? I will never have anymore dealings with this company again.”

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Posted 11 months ago

“Really poor customer service”

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Posted 11 months ago

“I still haven't received my order”

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Posted 1 year ago

“Order arrived smashed! Finding it difficult to gain resolve from the company. Would avoid as they lack ability to package products in a safe manner. Glass jars require extra packaging.”

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Posted 1 year ago

“I still have not reveived my last order”

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Posted 1 year ago

Oceans Alive is rated 4.7 based on 4,392 reviews