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4.8

Based on 3,713 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Phone:

01614682711

Email:

admin@oceansalive.co.uk

Location:

CROWDZAP LIMITED, Voltek House, 2 Chapel House Road
Nelson
BB9 9DJ

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Oceans Alive 5 star review on 29th September 2022

Oceans Alive 5 star review on 23rd September 2022

Oceans Alive 5 star review on 15th August 2022

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Oceans Alive 5 star review on 26th December 2021

Oceans Alive 5 star review on 5th October 2021

Oceans Alive 5 star review on 5th October 2021

22

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too early to say if the product will work. However, I was taken aback to receive a large plastic bottle with the contents of my order barely covering the bottom of the container. Why use a much bigger bottle than needed which then needs extra packaging to deliver. Perhaps something for you to consider. Perhaps your company could save in materials & costs by only using what is necessary”

Posted 1 day ago

“Don't use royal mail they never knock om the door”

Posted 2 weeks ago

“I didn’t receive any discount I didn’t receive my order in time”

Posted 2 weeks ago

“As for my first purchase I'm rather disappointed, I've got 3 different items, and one of them had a very short use by date without any mention upon purchase. Got 3x of that same item for lower cost and I will have maybe just enough time to use it up at the highest daily dose, if I was to get one more my money would be wasted. Other two items are fine and I am gonna come back to shop as I like choice of supplements available as well as promotions and pay monthly option, however I will be cautious about stocking up.”

Posted 2 months ago

“I was very happy with service received. The reason I gave it only 3 stars is that the pkt of Dates I was sent was of low quality and not edible”

Posted 3 months ago

“products are fine it is just the long wait to receive the order”

Posted 3 months ago

“Good experience”

Posted 4 months ago

“The vitamin c taste is horrible.”

Posted 6 months ago

“Special offer goods the expiry date is too short, if you could earlier in a few months as well.”

Posted 7 months ago

“Post takes very long to S.Ireland. I believe it is customs my end that delay delivery.”

Posted 8 months ago

Hi Our sincerest apologies it took 15 days to get to you! However, for international orders, we require customs authorities in your country to first allow the item in, which can cause delays. As we are based in the UK, our UK delivery times are a day or two depending on the delivery option chosen. Best Ian

Posted 8 months ago

“took a long time to arrive”

Posted 8 months ago

Hi Ian Thanks for taking the time for the review and apologies for the extra day it took us to dispatch your order at the start of the year. It was down to a shortage of staff members due to covid isolation rules at the time, coupled with a sudden surge in new year orders. However, we are now well on target again and dispatching normally. Many thanks Ian

Posted 8 months ago

“Because of the timeL”

Posted 8 months ago

“I purchased and received EVCLO which had only a one month fridge expiry date, I was advised by oceans alive to use the freezer expiry date, I am not happy about this at all. I paid a lot of money for this product so would expect it to have an acceptable fridge life time, especially because I choose not to put it in the freezer.”

Posted 9 months ago

Hi Anna I appreciate your concern. However, YOU do not need to put it in the freezer, that was already done for a prolonged period, hence the true expiry date is closer to the freezer date. I hope that clears it up for you. Best Ian

Posted 9 months ago

“It was not mention that I will have to paid fees for France”

Posted 1 year ago

“I got the goods fairly quickly. However, a couple of items were in plastic bottles which had indented, suggesting they must have been quite old.”

Posted 1 year ago

“Still waiting!! Been over 2 weeks!”

Posted 1 year ago

“arrived on time, good products, quite expensive”

Posted 1 year ago

Thanks for your review Rob. The costs are higher for high end supplements due to the natural ingredients and longer production times. I hope you will appreciate the quality (your body certainly will!).

Posted 1 year ago

“Good n efficient”

Posted 1 year ago

“Estoy esperando a recibir el pedido para haceros llegar mi opinión. Gracias.”

Posted 1 year ago

“The bottle was damaged and leaking. The packaging was very poor. Am giving them 3 stars as they managed to rectify the issue.”

Posted 1 year ago

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Oceans Alive is rated 4.8 based on 3,713 reviews