Oceans Alive Reviews

Name: Oceans Alive
Address: CROWDZAP LIMITED, Suite 2, Richmond House, Heath Rd, Hale, Manchester
Rating: 4.76

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend Oceans Alive

4.8

Based on 4,157 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dr Mercola's probiotics are really good and I find they help me enormously. Delivery pretty quick. Very expensive.”

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Posted 4 years ago

“Not yet felt the benefits (day 4) so can’t give full answer. Looking forward to seeing them”

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Posted 4 years ago

“Good range of products. Very straightforward to order. Free delivery in some cases. Think loyal customers should have more of a discount to reward their custom.”

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Posted 4 years ago

“Problems with website when applying discount not only me my son and daughter at different address saying that delivery and product can’t fault”

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Posted 4 years ago

“Good service.”

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Posted 4 years ago

“I ordered 3 Items listed as Organic but 2 of the 3 sent were organic. No apology but told they are non GM as if that will do instead!”

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Posted 4 years ago

“A bit slow organising order. Nothing wrong with postage my end took five days to receive shipment which I signed for - collected at PO centre.”

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Posted 5 years ago

“Good prompt service!”

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Posted 5 years ago

“Fast efficient service but product purchased wasnt an exact match.”

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Posted 5 years ago

“Not bad in terms of prices and delivery, but keep sending the same discount code (looks like they don't offer many), just to be told at checkout 'Code used'. Happened three times to me. Annoying. If you receive same code with order, throw it away, useless.”

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Posted 5 years ago

“Too expensive”

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Posted 5 years ago

Hi Anca Marian If you are struggling to pay for items, it would be a good idea to sign up for and use your 2% cashback via Ocean Reward Points!

Posted 5 years ago

“I was very disappointed that the support did not even try to apply the points that were due me because I had bought the product whilst unknowingly logged out. Every single site can still apply these points, so why can you not do so.”

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Posted 5 years ago

Hi I am very sorry we were unable to change it. It is a new system and in the future we will hopefully have the capability to do things like this. Please accept the sincerest apologies i can offer. For the time being please ensure you are logged in in order to earn points and redeem them. Wishing you health, Ian

Posted 5 years ago

“I bought a sample bottle and on day 2 I'm already in love with this product. My only issue was delivery. I paid for next day delivery and it did not arrive with the time I paid for. I asked for a refund and customer service wasn't very good. I did not get a refund.”

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Posted 5 years ago

Hi - thanks for the feedback - it is much appreciated! I am very sorry it was a day late. Sometimes to Northern Ireland it does and can take a day longer, hence the recent update to our shipping times for N.I and other outer UK regions. Many thanks Ian

Posted 5 years ago

“Delivery time was slow considering the fact I paid extra for an expedited shipment.”

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Posted 5 years ago

Hi Eldad Moneta, Thanks for the info. I checked and can see only standard free delivery was selected = no expedited delivery was paid for. As such the item was delivered ahead of schedule. Please call us should you wish to discuss any aspect. best wishes Ian

Posted 5 years ago

“free postage is good and good products but the points thing they do is rubbish - they run out of time and also can't be used in conjunction with money so you have to buy something you don't want to that value rather than take the money off your favourite product.”

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Posted 5 years ago

“Item took 4 days to arrive although asked for 2 day delivery”

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Posted 5 years ago

Oceans Alive is rated 4.8 based on 4,157 reviews