Oceans Alive Reviews

Name: Oceans Alive
Address: Tlt LLP, One Redcliff Street, Bristol, Bristol
Rating: 4.73

4.7 Rating 4,472 Reviews

95 %

of reviewers recommend Oceans Alive

4.7

Based on 4,472 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

Tlt LLP,
One Redcliff Street,
Bristol
Bristol
BS1 6TP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too expensive”

Helpful Report

Posted 7 years ago

Hi Anca Marian If you are struggling to pay for items, it would be a good idea to sign up for and use your 2% cashback via Ocean Reward Points!

Posted 7 years ago

“I was very disappointed that the support did not even try to apply the points that were due me because I had bought the product whilst unknowingly logged out. Every single site can still apply these points, so why can you not do so.”

Helpful Report

Posted 7 years ago

Hi I am very sorry we were unable to change it. It is a new system and in the future we will hopefully have the capability to do things like this. Please accept the sincerest apologies i can offer. For the time being please ensure you are logged in in order to earn points and redeem them. Wishing you health, Ian

Posted 7 years ago

“I bought a sample bottle and on day 2 I'm already in love with this product. My only issue was delivery. I paid for next day delivery and it did not arrive with the time I paid for. I asked for a refund and customer service wasn't very good. I did not get a refund.”

Helpful Report

Posted 7 years ago

Hi - thanks for the feedback - it is much appreciated! I am very sorry it was a day late. Sometimes to Northern Ireland it does and can take a day longer, hence the recent update to our shipping times for N.I and other outer UK regions. Many thanks Ian

Posted 7 years ago

“Delivery time was slow considering the fact I paid extra for an expedited shipment.”

Helpful Report

Posted 7 years ago

Hi Eldad Moneta, Thanks for the info. I checked and can see only standard free delivery was selected = no expedited delivery was paid for. As such the item was delivered ahead of schedule. Please call us should you wish to discuss any aspect. best wishes Ian

Posted 7 years ago

“free postage is good and good products but the points thing they do is rubbish - they run out of time and also can't be used in conjunction with money so you have to buy something you don't want to that value rather than take the money off your favourite product.”

Helpful Report

Posted 7 years ago

“Item took 4 days to arrive although asked for 2 day delivery”

Helpful Report

Posted 7 years ago

Oceans Alive is rated 4.7 based on 4,472 reviews