Oceans Alive Reviews

Name: Oceans Alive
Address: Tlt LLP, One Redcliff Street, Bristol, Bristol
Rating: 4.73

4.7 Rating 4,504 Reviews

95 %

of reviewers recommend Oceans Alive

4.7

Based on 4,504 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

Tlt LLP,
One Redcliff Street,
Bristol
Bristol
BS1 6TP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my oil”

Helpful Report

Posted 6 months ago

Hi, Thanks for your review, and we’re sorry for the concern. Your message came through on the bank holiday when we were closed, but this has now been picked up and actioned today. Everything is in progress, and you should receive your oil shortly. If there’s anything further you need, please feel free to contact us directly and we’ll be happy to help.

Posted 6 months ago

“Excellent service and products.”

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Posted 6 months ago

“Amazing next day service, will definitely order from you again”

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Posted 6 months ago

“I found this company online and have been very pleased with my find. The web is easy to navigate, ordering is simple and the 'subscribe and save' facility works efficiently. The prices of branded goods are competitive. Delivery is swift. Many thanks.”

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Posted 6 months ago

“I ordered Collagen Immune Remedy (300 g), but instead received a completely different product — Collagen Immune Plus (225 g). This is not only a different item but also a smaller size, which is quite disappointing. I expect the seller to resolve this issue promptly — either by sending the correct product or offering appropriate compensation. I hope for a responsible approach to customer service and a quick response. At this point, my shopping experience has been unsatisfactory.”

Helpful Report

Posted 6 months ago

Thank you for your feedback. We’re sorry for the confusion caused. We did email you on 14th April to clarify that the item you received (Collagen Immune Plus) is the correct product for your order. However, the product image on our website is currently incorrect, as we are awaiting updated imagery from the manufacturer. We understand how this could be misleading and apologise for that. We are in the process of correcting this to avoid further confusion. If you’d like to discuss a return or resolution, please respond to our previous email and we’ll be happy to help.

Posted 6 months ago

“I just discovered oceans alive and they delivered! The sales are also good so thank you for that! I will order from you again!”

Helpful Report

Posted 6 months ago

Thanks so much for your kind words! We’re really glad you discovered Oceans Alive and that you’re happy with your order. Great to hear you enjoyed the sales too! We look forward to serving you again soon

Posted 6 months ago

“Excellent service from ordering to delivery -well done”

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Posted 6 months ago

“Ordered easily and received know time”

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Posted 7 months ago

“Item was posted and received very quickly. Would recommend highly”

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Posted 7 months ago

“Very prompt delivery and I was very impressed by the glass bottle rather than more plastic.”

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Posted 7 months ago

“Always excellent service and quality products”

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Posted 7 months ago

“Great product at a reduced price... arrived quickly! Will be coming back for more”

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Posted 7 months ago

“These tablets are good they help me a lot would recommend them”

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Posted 8 months ago

“I ordered Nitralis. Arrived quickly. Very good product. It does what it says on the tin”

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Posted 8 months ago

“Can't remember what I bought but whatever it was good”

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Posted 8 months ago

“Very good customer service and first class products. Couldn’t be happier with the experience.”

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Posted 8 months ago

“Very happy with the product but there is clearly an issue with the advertising. Some ads say free delivery over a certain amount others say free delivery over £20 purchase. I brought this to the attention of Oceans Alive who kindly refunded my carriage/postage charge -thank you- but it would be much better if this cost was clear in all adverts.”

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Posted 8 months ago

“Happy customer here. Love the fast and free delivery.”

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Posted 8 months ago

“The price was reasonable and speed of delivery was great I will recommend this to friends and family anytime”

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Posted 8 months ago

“Ordered online & delivery came within stated timeframe”

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Posted 8 months ago

Oceans Alive is rated 4.7 based on 4,504 reviews