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Oceans Alive Reviews

4.7 Rating 4,457 Reviews
95 %
of reviewers recommend Oceans Alive
4.7
Based on 4,457 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

How quickly does Oceans Alive resolve customer queries?
(1 month ago)
Greater than 57% of reviewers feedback is Oceans Alive resolves customer queries within an hour.
(1 month ago)
95.83%
Industry Average
Had a minor concern recently about a product BB date being close to expiry; was explained as simply due to being last ones in stock, but my concerns were understood and replacements with long BB date sent, no question, no quibble, just the absolute best and quick service possible from Lianne! Actually feel valued as an Oceans Alive customer, so cannot recommend this company more highly.
- Tim
excellent service and quick delivery. I will certainly use again and recommend them to friends.
- Bryan Sellars
Great customer service, there was an issue with my delivery - automated address saved incorrect address & so delivery was delayed. Lianne sorted everything out however & went above and beyond to get my parcel posted off - without having to go through refund process as I needed product asap. Very impressive, friendly polite and more than helpful. Great range of products too. Royal Mail a good courier - thanks again!
- Anonymous