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I’m very happy with the excellent service from octopus friendly staff who are always very helpful with any questions my only fault with them is that I’m £840.00 in credit have never been in any arrears but they still suggest putting my monthly payments up by another £15.00 per month which I found very strange although when I contacted by email they replied and said they would keep my monthly payments as they were.
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- James
“
Great customer service. The phone is answered quickly by a human who is friendly, knowledgeable and very efficient. Plus I appreciate your prices and flexibility to change tariffs if necessary. I love Octopus. Thank you.
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- Susan Wood
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Rang regarding switching my existing account to new fixed price when it expires. All done in about 4 minutes, great service.
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- Anonymous
