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Octopus energy Reviews

4.4 Rating 9,858 Reviews
85 %
of reviewers recommend Octopus energy
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How quickly does Octopus energy resolve customer queries?
(3 weeks ago)
Greater than 89% of reviewers feedback is Octopus energy resolves customer queries within an hour.
(3 weeks ago)
86.96%
Industry Average
I spoke with Sammy COV-15 on the 7th January as we wanted to go back onto Agile Octopus. Sammy was amazing and sorted this right away!. I used to swop suppliers every year however we have been so happy with Octopus and the service we receive - we have stayed with yourselves since 2023! With staff like Sammy - you continue to provide excellent customer service along with great tariffs - thanks!
- Kerry Banks BEM
Good service and efficient member of staff who dealt with my query.
- Anonymous
I have spoken to Tayla she was very helpful and very efficient.Very friendly customer service. We are very happy with Octopus thankyou.
- Anonymous