“
Tayla from Octopus responded to my email query in less than 30 minutes and quickly helped me to switch 2 accounts to a better tariff.
Thank you Tayla and thank you Octopus. Excellent customer service!
”
- Anonymous
“
Customer Service is always excellent. Appreciate your help made easier as I can talk to a real person! Thank you.
”
- Anonymous
“
I was concerned about the numbers I was seeing on my Smart Meter so I called Octopus to discuss options. I spoke to Lucy who was absolutely brilliant. She allayed my concerns and reviewed my account thoroughly to see if there were any better tarriffs available as well as providing helpful aids such as energy saving tips.
One of the best customer service experiences I have ever had.
”
- Anonymous
