“Paid £23.95 to unlock phone. Asked for a further £58 to release code as phone was expensive and previous carrier needed this money back. SCAM. Phone was purchased outright from music magpie, is at least 5 years old. Disgusting company who should be stopped operating in this way. DO NOT USE. Wish I had seen these reviews before purchasing.”
“Disgusting company, deceive people into thinking they are paying one price but then when they say they have a code they expect another 30 pounds onto. It is not clear on the website (only in the small print). I just wish I had seen these reviews before proceeding with my payment. They are crooks under another name.
Do not trust the positive reviews as a cannot believe anyone is happy with the service provided”
“Be VERY careful as the price you see advertised is NOT the final price. Appeared it would cost £25 bit then received a second email AFTER paying £25 telling me they wanted another £47.
When I complained they said I couldn't get my money back as it was in the T and C's.
Felt completely ripped off and lost £25.”
“This is a total scam rip off!! Same as everyone else says, charge £25 'pre payment' then leave it a few days and come back at you with a much bigger bill to complete the service. Avoid avoid avoid!! I shall be reporting this company!”
“I order unlocking and pay for that but they said that it is service for network check and they charged me for noting. I strongly not suggest and recommend. Be away from them. Network checking is free of charge in many web pages and easy to find them. Why should i pay that? They do not refund the money back.”
“Same warning as everybody else here. The website doesn't make it clear that the first payment is only an nonrefundable pre-payment, and it's obviously done so deliberately to catch people out.
Stay away for these con-men!”
“Scam, the same as everyone else is saying. Charged me a fee and then afterwards rephrased that fee as a 'pre-order' and asked for a further £50. Extremely shady and very unethical if not downright illegal.”
“Terrible experience. I lost 23EURO. THEY WANTED ANOTHER 75EURO!!! EXTRA TO SEND THE UNLOCK CODE!!! They claimed my 23euro was for a precheck and that it was not refundable. BE CAREFUL OR YOU WILL LOOSE YOUR MONEY.”
“I got ripped off by this company and I would like to warn people about this site. Be careful because you could loose a lot of money in hidden charges. I PAID 23 EURO thinking I would get my phone unlocked only to be asked to pay A FURTHER 75EURO TO UNLOCK FULLY. They said that the 23Euro was for a precheck.. I never was treated as badly by any other online company. I have proof of my experience in case this gets deleted.”
“I am 61 yrs I am trying to get my old phone unlocked for my granddaughter to use and they are trying to extort more money from me. I am trying to stop the payment going through and it is so difficult. The customer service is terrible”