OhGoodie Reviews

Name: OhGoodie
Address: Auckland, Auckland, Auckland
Rating: 4.86

4.9 Rating 607 Reviews

97 %

of reviewers recommend OhGoodie

Company Reviews

Product Reviews

Metrics

4.9

Based on 607 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

OhGoodie 5 star review on 2nd October 2024

Rebecca Swaney

Cheryl

OhGoodie 5 star review on 8th March 2024

Emma Phillips-Harrington

OhGoodie 5 star review on 29th October 2023

Anonymous

Anonymous // 01/01/2019

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“Very good but was delivered 2 days earlier than I wanted it delivered. However I felt the pricing was very good.”

Helpful Report

Posted 3 years ago

Thank you for your order through Oh Goodie Susan, I am so pleased that your gift was enjoyed for Christmas. Regarding your concern about the delivery of your gift, I wanted to clarify. Your order was placed after the cut-off time for guaranteed delivery before Christmas. We had notifications all over the website alerting customers that the cut-off period had expired but that we were sending gifts out as fast as possible to still get as many under the Christmas tree. The notifications were also advising that couriers were experiencing delays due to high demand. It is for these reasons we sent your gift out with extra time to spare to allow for possible delays. Our main concern was to give your gift the best chance to arrive in time for Christmas, which I am pleased it did. I am sorry this did not meet your expectations.

Posted 3 years ago

“Had a hamper delivered to our daughter in New Zealand , ordered from the Uk. It arrived on the given day and it was exactly as described. The hamper had a lovely bow wrapped around, our daughter was very pleased. I would recommend this company and would use again. Thanks”

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Posted 3 years ago

Leslie, thank you so much for your feedback. I am so pleased that your gift was enjoyed by your daughter. We truly appreciate the recommendation.

Posted 3 years ago

“Both orders arrived on time and were well received.”

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Posted 3 years ago

Thank you for taking the time to provide your feedback. I am pleased that your gifts arrived in good time and were well received.

Posted 3 years ago

“Great service, secure payment and delivery on time”

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Posted 3 years ago

Thank you for providing feedback Herculina. I am pleased that your overall experience was a positive one. We appreciate your support of Oh Goodie.

Posted 3 years ago

“First class in every respect.”

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Posted 3 years ago

Such a lovely short but sweet review! Thank you so much for ordering through Oh Goodie.

Posted 3 years ago

“I am totally wrapped (if you’ll pardon the pun) in these gifts. They were good quality, beautifully presented and timeously delivered and all in all great value for money. I will definitely shop here again.”

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Posted 3 years ago

Thank you Martin for your feedback. Loved the pun :-) We aim to provide quality gifts and positive customer experiences so it means the world to us when we receive feedback like this.

Posted 3 years ago

“Always a perfect gift for someone who needs something special and that something extra.”

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Posted 3 years ago

Natasha thank you for your review and for your ongoing support of Oh Goodie. We truly appreciate that you choose us for your gifting.

Posted 3 years ago

“Oh Goodie managed to send a gift pack required for bereavement amid the busiest time of year (Christmas). Succeeded where others failed for which I am very grateful : ^ )”

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Posted 3 years ago

Chris, thank you for your feedback. I appreciate that you contacted us to enquire regarding a bereavement gift delivery. I am so pleased that the gift was delivered by the couriers in good time.

Posted 3 years ago

“Wonderful service and top quality items. It was a gift ordered from UK Very quick delivery and recipient's were so happy with choices in the hamper. Will definitely use Oh Goodie again.”

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Posted 3 years ago

Thank you for your positive review. It's lovely to hear that both your's and the recipient's expectations were met.

Posted 3 years ago

“Great response and follow up. Hasn't been opened yet as it is a Christmas gift. Thanks for everything.”

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Posted 3 years ago

Thank you for taking the time to provide a review. We hope your Christmas gift was enjoyed by the recipient.

Posted 3 years ago

“Great service and lots of gifts to select from.”

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Posted 3 years ago

Thank you so much for your review Jenny. I am pleased that you had a great experience using Oh Goodie.

Posted 3 years ago

“A good gift bag, however, your website needs to be simpler in differentiating between the sender and the recipient. (I keep getting e-mails from you addressed to the person I sent the gift to!) Paul Koorey (sender)”

Helpful Report

Posted 3 years ago

Thank you for your review Paul. I am sorry that you felt that our service was not up to standard. To clarify though, your details were not provided on your order (other than your email address), you selected that the recipient details were the same as the billing details. Therefore the name of the recipient was used for all communications. I am pleased though that the gift was received in good time before Christmas and that the gift was good.

Posted 3 years ago

“Great package, well priced, good fast and efficient shipping 👍🏻”

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Posted 3 years ago

Thanks Steven for your review. It's nice to hear that all aspects of Oh Goodie's products and service met your expectations.

Posted 3 years ago

“The high quality of the hamper items and the presentation were first-class. A good wide range of products at affordable prices.”

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Posted 3 years ago

Thank you Malcolm for taking the time to provide a positive review. We pride ourselves on the presentation of our gifts for the recipients so this is lovely feedback for us to receive.

Posted 3 years ago

“Excellent service! I wanted to send a friend flowers but couldn't find anything that seemed like her. A gift box with a puzzle inside from this shop was a perfect fit. I found Oh Goodie's website easy to navigate and my order was shipped quickly and efficiently, no hassle. Will definitely send gifts from here again. My friend loved the box!”

OhGoodie 5 star review on 10th December 2022

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Posted 3 years ago

Thank you for your review and for providing a photo of the gift. A Night Before Christmas is certainly one of our most popular Christmas gifts. It's lovely to hear that your friend loved the gift

Posted 3 years ago

“Received parcel in good time, as it is a Christmas gift for a friend. Look forward to giving it to her. Thanks for great service.”

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Posted 3 years ago

Thank you for your feedback. We hope your friend enjoyed her Christmas gift.

Posted 3 years ago

“We received our 1 st box thank you just as what we wanted We are still waiting on our 2nd box”

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Posted 3 years ago

Thank you so much Fran for your orders through Oh Goodie and this lovely feedback. I have had a quick look and see that your second order has a requested delivery date as 20th December. Do feel free to get in touch with us if you would like to change this delivery date.

Posted 3 years ago

“Excellent service. I ordered a gift box online for my son, I live in Uk, it was dispatched and delivered without delay. He was very pleased with his gift.”

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Posted 3 years ago

Thank you for taking the time to provide positive feedback. Glad your son enjoyed his gift.

Posted 3 years ago

“I've booked this to be delivered just before Christmas. So I can't comment on the quality of the hamper. I'm hoping that it will arrive on the selected date, as soon as I placed the order I got a message about possible disruption to the courier service. So it hasn't given me a great deal of confidence. I will keep you posted.”

Helpful Report

Posted 3 years ago

Hi Julie, Thank you for your order through Oh Goodie. I am sorry that the email you received made you feel less confident. As mentioned in the subsequent email sent to you, at that time there had been delays with the couriers due to some upgrades they were completing in their depot. The initial email sent to you was to inform you that we were taking possible delays into account and could send your gift out with an extra day or two to spare to allow for this, which may in turn have resulted in your gift arriving a day early. Our intentions were only to provide you with transparent communication along with proactive customer service. Again, I apologize for any concerns this caused you. All the best, The Oh Goodie Team

Posted 3 years ago

“Beautiful product, super quick delivery. Highly recommend.”

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Posted 3 years ago

Thank you Ady for providing your review and recommendation.

Posted 3 years ago

OhGoodie is rated 4.9 based on 607 reviews