OhGoodie Reviews

Name: OhGoodie
Address: Auckland, Auckland, Auckland
Rating: 4.86

4.9 Rating 607 Reviews

97 %

of reviewers recommend OhGoodie

Company Reviews

Product Reviews

Metrics

4.9

Based on 607 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

OhGoodie 5 star review on 2nd October 2024

Rebecca Swaney

Cheryl

OhGoodie 5 star review on 8th March 2024

Emma Phillips-Harrington

OhGoodie 5 star review on 29th October 2023

Anonymous

Anonymous // 01/01/2019

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“Good selection and it arrived on time”

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Posted 2 years ago

Brilliant, thank you for your review.

Posted 2 years ago

“Great service and follow up. Sent as a gift to a friend which she loved. Will definitely use this service again.”

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Posted 2 years ago

Tanya thank you so much for your feedback. It was a pleasure to send your friend the gift.

Posted 2 years ago

“All excelllence. Great communication. All reccipients were really happy and pleased and I was also very, very happy with all of that. Thank you 'Oh Goodie'.”

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Posted 2 years ago

Thank you for taking the time to provide this feedback. I am thrilled that your experience was all round excellent!!

Posted 2 years ago

“So easy to deal with and great service. All gifts have been fantastic and the recipients have advised me of how lovely they are... great communication from Oh Goodie on where the gifts are at and when they will be delivered.”

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Posted 2 years ago

Antoinette, thank you so much for taking the time to post this review. We take great pride in the products we offer and the gift experience. Thank you for support of Oh Goodie.

Posted 2 years ago

“Recipient delighted with this gift as Oh Goodie choose lovely items that are included in this order. Always delivered promptly in awesome packaging. Thanks Oh Goodie team for all you do to make gift giving easy.”

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Posted 2 years ago

Thank you Linda for providing this lovely review. I am so pleased that you find gifting through Oh Goodie to be easy. We appreciate your ongoing support.

Posted 2 years ago

“Very dissapointed as parcel was not delivered until 16/3 , was meant to be delivered on 10/3 , a 95th birthday present for my father in NZ. He has dementia and it would have been nice if the gift was delivered on 10/3 as promised. Wont use again.”

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Posted 2 years ago

Hi Leanne, I am sorry for your review. We are a small business; every customer is important to us and as such every review equally has an impact on our business. We are always here to help and would have been happy to assist if we had known that there were concerns with delivery. As mentioned over email, I see the order was placed at 10:03pm NZT on the 8th March. You selected economy delivery, which states at shipping that it takes 2-3 business days for delivery. The gift was sent out on Thursday the 9th March. Due to the weekend, your gift was delivered on Monday the 13th March which was within the economy delivery timeframe mentioned at shipping. I see you mention that the gift was delivered on the 16th March however as you can see in the tracking here that it was delivered at 9:40am on the 13th and signed for by Anthony at reception. Based on your feedback it would appear that those at reception where your father is staying did not give him the gift until the 16th March which of course is beyond our control. We honestly do all we can to get our gifts sent out as soon as we can to ensure delivery is as prompt as possible. I do hope that this provides a bit more information but if you have any further concerns please do get in touch.

Posted 2 years ago

“Excellent”

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Posted 2 years ago

Thank you for your feedback Marita, it is greatly appreciated.

Posted 2 years ago

“I don't know how to rate this because it was ordered on the 8th of March, is still sitting at the couriers, and has not even gone out for delivery yet. Today is the 13th of March your website state it would be delivered in 2-3 days. so far it has been 5 days it was for my mother's birthday, which has now been and gone and now she thinks I have not sent her anything.”

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Posted 2 years ago

Hi Sandra, thank you so much for speaking with me on the phone now. I am sorry that you are not happy. As mentioned, you selected economy delivery which is 2-3 working days. I see that your gift is currently out for delivery which is the 3rd working day as stipulated. I am sorry we were unable to resolve your unhappiness with the delivery. As mentioned, we are here to help in any way possible. If there are any further concerns please do feel free to get in touch and we will do our very best to assist.

Posted 2 years ago

“really please with ease of purchase and delivery. Thank you very much.”

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Posted 2 years ago

Thank you so much Phil for taking the time to post this review. It is good to know that the purchase and delivery process was easy.

Posted 2 years ago

“Very pleased with transaction and recipient loved the gift.”

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Posted 2 years ago

Sue thank you for your feedback. I am thrilled that the recipient loved their gift.

Posted 2 years ago

“The gift was well received so I am very happy. The recipients were very happy also.”

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Posted 2 years ago

Thank you for your feedback. I am pleased that the recipient enjoyed their gift.

Posted 2 years ago

“Amazing customer service! Our friend loved her present! Thanks so much to Catherine!”

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Posted 2 years ago

Ah wonderful Tash! I am thrilled that your friend loved her present.

Posted 2 years ago

“Parcel was delivered on time which was great and I was kept up to date. The recipient really enjoyed his gift and shared it with his family. I will definitely use Oh Goodie again when I need to send a gift to a loved one. It was a pleasure to use OH Goodie and apparently the food was great.”

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Posted 2 years ago

Thank you for your lovely feedback Pamela. I am so pleased that the recipient enjoyed their gift. :-)

Posted 2 years ago

“Great products and selection. Just disappointed that it did not arrive prior to her birthday.”

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Posted 2 years ago

Thank you for taking the time to provide feedback on your gift. I see you purchased the gift late afternoon of the 31st January. We would have only processed it on the 1st February. I see you selected economy delivery which stipulates 2-3 working days for delivery (once shipped). There were unfortunately adverse weather conditions that caused some delivery delays as we noted on our website. I am sorry that the delay was a disappointment, we sent the gift out the very same day that we processed your order in an attempt to get it delivered as soon as we possibly could. I am pleased that you felt the products and selection were great.

Posted 2 years ago

“I ordered a beautiful hamper for my friend for her birthday! The ladies at oh Goodie were super helpful in answering my questions and the hamper arrived perfectly on time! Thank you so much for helping to celebrate a special occasion from afar!”

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Posted 2 years ago

Thank you so much for your feedback Tania. I am so glad that your gift was helpful to celebrate your friends birthday!

Posted 2 years ago

“Recipients of gift were very happy with it.”

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Posted 2 years ago

Thank you for your feedback Judy. Thrilled that the recipients enjoyed their gift.

Posted 2 years ago

“Bought a gift set for my friend who loved it! So aesthetically wrapped and it was even delivered on time despite the current natural disasters happening in NZ. Thank you ❤️”

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Posted 2 years ago

“Lovely items beautifully packed will definitely use this Company again!”

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Posted 2 years ago

“From purchase to delivery I loved dealing with Oh Goodie. The gift delivered was exceptional - incredible quality and beautiful attention to detail. Communication was excellent. I cannot recommend them enough!”

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Posted 2 years ago

“Excellent service!”

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Posted 2 years ago

OhGoodie is rated 4.9 based on 607 reviews