OhGoodie Reviews

Name: OhGoodie
Address: Auckland, Auckland, Auckland
Rating: 4.86

4.9 Rating 607 Reviews

97 %

of reviewers recommend OhGoodie

Company Reviews

Product Reviews

Metrics

4.9

Based on 607 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

OhGoodie 5 star review on 2nd October 2024

Rebecca Swaney

Cheryl

OhGoodie 5 star review on 8th March 2024

Emma Phillips-Harrington

OhGoodie 5 star review on 29th October 2023

Anonymous

Anonymous // 01/01/2019

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“Mum loved her gift basket and it actually arrived a day earlier than expected, which was a nice surprise since I'd left it a bit late.”

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Posted 2 years ago

“Great service bought a gift for my mum. She loved it. Quick delivery.”

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Posted 2 years ago

“Perfect, I live in the uk and was able to purchase a gift for my mum in NZ for Mother’s Day, the transaction was swift and easy and the delivery even better! She was delighted! Thank you very much”

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Posted 2 years ago

“Imagine living thousands of kilometers away from your daughter and its mothers day. A day when moms and daughters should be together. And then imagine the delight of receiving an awesome mother's day gift delivered to your door reminding you that you are loved and remembered. Thank you Oh Goodie. You never ever disappoint and always deliver the best beautifully packed. No matter where one is Oh Goodie is busy behind the scenes making sad hearts happy and delivering love. Congratulations and keep going from strength to strength with your special touch.”

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Posted 2 years ago

“Thank you so much for the beautiful gift that arrived for mothers day. Such a lovely assortment of delicious and tasty. items. A truly gorgeous gift. Will definitely order from you again and will recommend you to our friends.”

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Posted 2 years ago

Thank you for your feedback. It is wonderful to know that you loved the gift!

Posted 2 years ago

“Fantastic service, they kept me in the loop for possible courier delays from start to finish, which I really appreciate. My dad loved the gift... we will definitely use you guys again!”

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Posted 2 years ago

Love this. Thank you for your feedback and I am so pleased that we were able to provide you updates along the way even though there were delays due to poor weather and Mother's Day.

Posted 2 years ago

“Wow! I'm not surprised at all by the amazing quality and delivery time of the gift ordered! The customer service from the beginning was incredible. Thank you!”

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Posted 2 years ago

Thank you so much for your lovely review!! So heartwarming to know that we delivered such a great service.

Posted 2 years ago

“Service was fantastic, a real life saver for a last minute gift 💝”

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Posted 2 years ago

Thank you so much for your feedback! So pleased that we were able to assist you last minute.

Posted 2 years ago

“Easy process on the website and fast delivery as promised.”

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Posted 2 years ago

Thank you for your feedback and review. We are pleased that you found our process easy and the delivery prompt.

Posted 2 years ago

“Not really happy with the service. This was out for delivery since 0645am on Friday then brought back to the depot same day at 5pm. I hope it is delivered today!”

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Posted 2 years ago

Following my previous attempt to call, I followed up this evening again as you requested however you did not answer my call. To recap: Firstly, I would like to thank for your order through Oh Goodie. We are a small business, and we so value every customer and their support. You placed your order at 4:24pm on the 10th May. At this time, we had notices all over our site to let you know that the cut off time for guaranteed delivery before Mother’s Day had expired but that we would do all we could to have your gift out as soon as possible to give it the best chance for delivery. You had requested that we contact you before delivery, I personally called you to let you know that the courier would not call on the day so we were calling ahead of time. I did let you know that there were possible delays due to the flood weather in Auckland as well as increased demand due to Mother’s Day but that most of our gifts were being delivered on time. The gift was out with the courier on the 12th May. I am unsure why it was not delivered at this time but I can only imagine that they were overloaded with the volume and ran out of time. Your gift was delivered today. Again, we are a small business, and we value every customer, equally every review has big impact on our business. I would have liked to find out how we could have improved to have received a review higher than a 1*.

Posted 2 years ago

“Gift was gratefully received, however it was delivered 2 days earlier than my requested delivery date.”

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Posted 2 years ago

I am so glad that your gift was gratefully received Meraud. The below email was sent to you three days prior to your requested gift delivery date. We were doing all we could to ensure gifts were delivered on or before the requested delivery dates, especially with the courier delays as well as the flood weather conditions. I am sorry that this did not meet your expectations: "Thank you for your order through Oh Goodie. We have been notified by the couriers to expect possible delays due to increased demand as we head closer to Mother’s Day. For this reason, we have made the decision to send your gift out with a little extra time to spare and will be shipping your gift out today. This may result in your gift arriving early; however, our intention is to have it arrive in time for your requested delivery date. If you have any questions, please do not hesitate to get in touch."

Posted 2 years ago

“Very happy that they emailed me to say Mother’s Day gift dispatched early so it wouldn’t arrive late due to info they received from couriers. Can’t wait for my mum to open on Mother’s Day”

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Posted 2 years ago

Thank you for your feedback Donna. I am so glad that our proactive approach to your delivery was well received.

Posted 2 years ago

“Gift was just as expected. Thank you.”

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Posted 2 years ago

Thanks June, glad your gift was as you had expected.

Posted 2 years ago

“Fast service and high quality product in the gift. Thanks so much!”

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Posted 2 years ago

Thank you for your feedback. So pleased that you found the service and gift to be of a high standard.

Posted 2 years ago

“So easy to pick a gift online, easy form to complete, then pay. Great communication from hitting the submit button, the gift was delivered on time & was just as the picture on the website. Thank you”

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Posted 2 years ago

Thank you for your feedback Helen. I am thrilled that you found the experience user friendly and that the gift was what you had hoped for.

Posted 2 years ago

“My friend loved the packaging and the quality of it was amazing! I am so happy I chose you guys!”

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Posted 2 years ago

“Hard to make a review when I haven’t received it yet”

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Posted 2 years ago

“Very satisfied, delivered on time no damage and recipient was very happy with the goodies”

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Posted 2 years ago

Thank you so much for your feedback Kathy. I am so pleased that you were satisfied.

Posted 2 years ago

“I am happy with quality and good service”

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Posted 2 years ago

Thank you for your feedback Arti, I am glad that you were happy with the quality of our service.

Posted 2 years ago

“Staff were helpful and a great range if gift packs available.delivered on time .Would use again”

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Posted 2 years ago

Thank you for your feedback. I am pleased that you found our staff helpful.

Posted 2 years ago

OhGoodie is rated 4.9 based on 607 reviews