Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,202 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Okanui 5 star review on 15th October 2026

Nicole

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We went to Harbour Town to do some quick shopping and decided to head in to the Okanui store having never been to a store before. We ended up leaving with three full bags, with something for husband, myself, kids and grandkids. Great service and the clothing were pretty much all we wore on our holiday whether it was the hoodies to stay warm, broadies or t-shirt. All are fantastic quality, thanks for a great shopping experience.”

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Posted 2 years ago

“The lady who served me was excellent, very friendly and helpful”

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Posted 2 years ago

“Was after a particular shirt that was sold out online so requested an update when it was back in stock With the hour I received an email advising that they had located the shirt I was after and provided a number for me to call to arrange for the purchase and delivery Amazing service!”

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Posted 2 years ago

“The customer service my daughter and I received at the Pacific Fair store was exemplary. I am extremely happy with my swimsuit choice as a result. I look forward to shopping at this store in the future.”

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Posted 2 years ago

“Love the fit and style”

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Posted 2 years ago

“Excellent service looking after my 4 year old and I with swim shorts and T-shirt which we are very happy with.”

Okanui 5 star review on 27th September 2024

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Posted 2 years ago

“The young lady serving us was helpful and very friendly, prices were amazing, our shopping experience was great at Harbour Town QLD”

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Posted 2 years ago

“I visited the store to pickup a few items for a birthday gift. There was only one staff member on who was running around helping every customer and making sure everyone was looked after. She was amazing, helpful and so polite - it made me stay longer and I ended up purchasing so many extra items on sale. Will be returning here in the future.”

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Posted 2 years ago

“Friendly knowledgeable staff made shopping on my holiday in Port Douglas easy and I’m ready now for LIV Golf at Grange, SA in February 2025!”

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Posted 2 years ago

“We had such a lovely experience, friendly and helpful staff!”

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Posted 2 years ago

“Fantastic crew supporting an awesome range of product”

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Posted 2 years ago

“Great service as always from the team at Okanui Manly”

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Posted 2 years ago

“Helpful and friendly.”

Okanui 5 star review on 18th September 2024

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Posted 2 years ago

“Great in store service and very happy with the product”

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Posted 2 years ago

“Gorgeous staff at Darwin. Great help. Thank you”

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Posted 2 years ago

“The lady in the shop was lovely to deal with”

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Posted 2 years ago

“Easily the best customer service i have received in eons. Louise picked up the original overflow call when i had a sizing issue with an on-line order, held an item for me and ( politely ) folowed me up when I hadn't swapped out by nominated date. Went over and above any level of customer service received on the Sunny Coast. An asset to your brand and needs to be acknowledged.”

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Posted 2 years ago

“Sales assistants were helpful and kind, and not in our face too much. Very nice experience”

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Posted 2 years ago

“The ladies that served us were good and explained stuff to us. Also gave us a hand with sizes”

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Posted 2 years ago

“I’ve been into the Okanui brand since 1980 and I love it every time I purchase a new style, colour or fabric.”

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Posted 2 years ago

Okanui is rated 4.9 based on 1,202 reviews