Oki Direct.co.uk Reviews

Name: Oki Direct.co.uk
Rating: 4.61

4.6 Rating 840 Reviews

91 %

of reviewers recommend Oki Direct.co.uk

Company Reviews

Questions

Metrics

4.6

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 170 1415

Email:

customerservice@okidirect.co.uk

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Oki Direct.co.uk 1 star review on 27th April 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called the sales team prior to placing the order on a Wednesday before nnon and was told the printer would be dispatched for next day delivery. On Thursday afternoon I enquired if the item was due for delivery, the customer services rep was very abrupt only to say there was a problem in dispatch that day, then she suggested I cancel the order as a solution. I found the attitude very offensive, and despite 3 times she had promised a call back to update, I ended chasing her instead! On Friday I called in the morning to get an update, this time I was told there was a problem with our delivery address! this was a new one to me. Then I had to scan over copies of proof of address before finally a manager agreed to release the order. The OKI team really need some training in customer relations and need to keep customers advised where there may be delays.”

Helpful Report

Posted 9 years ago

“fast efficient service”

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Posted 9 years ago

“Very easy website to use. I ordered my product and less than 48 hours later, my printer was delivered, well packaged and very timeously”

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Posted 9 years ago

“By given me a good price and also delivering the next day after ordering.”

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Posted 9 years ago

“I ordered printer on a Tuesday they said it would be here the next day, after I had waited in most of Wednesday I finally got a call from Oki saying my printer was not in stock, no not happy.”

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Posted 9 years ago

“The goods were competitively priced and arrived very quickly”

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Posted 9 years ago

“New toners ordered, delivered the following day. Good news as I couldn't print anything till they arrived.”

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Posted 9 years ago

“Ordered Wednesday 11:45am delivered in less than twenty fours. What else can one say?”

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Posted 9 years ago

“On time delivery, well packaged”

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Posted 9 years ago

“provide very fast”

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Posted 9 years ago

“excellent service and fast delivery”

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Posted 9 years ago

“Very helpful when ordering fast delivery - perfect thank you”

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Posted 9 years ago

“Friendly service over the phone and fast delivery”

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Posted 9 years ago

“Very quick turnround.”

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Posted 9 years ago

“By supplying the item at a good price.”

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Posted 9 years ago

“Toner cartrige arrived within 30 hours.”

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Posted 9 years ago

“Quick efficient service and delivery.”

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Posted 9 years ago

“Great Service”

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Posted 9 years ago

“good printer delivered fast”

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Posted 9 years ago

“Straight forward ordering and speedy delivery.”

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Posted 9 years ago

Oki Direct.co.uk is rated 4.6 based on 840 reviews