Oliveri Reviews

Name: Oliveri
Rating: 3.14

3.1 Rating 71 Reviews

46 %

of reviewers recommend Oliveri

Company Reviews

Questions

Visit Website

Phone:

08 8348 6444

Email:

sales@oliveri.com.au

Location:

51 Naweena Road, , Regency Park
5010

Write Your review

Tell us how Oliveri made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oliveri 1 star review on 20th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought two toilets. The flush us terrible! It won't flush my poo down! I have to get the plunger to push it down in hopes it flushes the poo. The worst toilet I have ever owned! Will never buy this brand again and they are not cheap either Do not buy this brand!!”

Helpful Report

Posted 2 years ago

“Bad product, tap stopped working after 6 months, unhelpful, deflecting customer service, no tech support, rude, unpleasant. Buy their product if you want to feel cheated.”

Helpful Report

Posted 2 years ago

“Toilets are too low. Flush is ineffective - often needs a double flush. They were expensive and after using basic Caroma toilets for 30 years feel very disappointed with our choice.”

Helpful Report

Posted 2 years ago

“We purchased the Oliveri toilet with the soft closing lid and extra height in the toilet almost six months ago . The toilet flush is terrible , it seems like so much water but disappointingly it can't even flush the paper away , 99% of the time . As for flushing anything more than paper ...... well it is all over the porcelain and you have to flush several times . It's as though the area where the splash meets the water is too narrow . So disappointed !! We are still using the old bathroom toilet , which is easier to keep clean . As I had to used our Oliveri toilet today it has re minded to get in touch with you .”

Helpful Report

Posted 2 years ago

“Bought first sink Left shop perfect took it home and open box and had a crack across the top. Contacted Australian distributor and wouldn’t do anything about it Blaming transport ,ok I wore that. Bought replacement from same store (gave me a good deal ,still expensive). Had it installed after 10 days put a pot that been simmering on top and left a mark on it. Contact distributor again with photos and was told not to put anything on the sink more than 280c (yes it’s in the fine print) I got the first sink out with the crack and tried to mark it with boiling pots straight off the stove (no marks), heat gun (no mark), soldering iron (full heat15 min) (no mark) Sent email with all the information and photos Not interested. No backup The store sold me the third for cost price Very expensive sink over $2000”

Helpful Report

Posted 2 years ago

“Unfortunately I have not yet received my order. It has gone missing with TNT. I have a enquiry with TNT to workout what has happened, so at present I would say I am extremely unsatisfied.”

Helpful Report

Posted 2 years ago

“I'm not at all happy with Oliveri. I ordered a part, got delivered the wrong one and they won't respond to my email. Not good customer service.”

Helpful Report

Posted 2 years ago

Hi Marina, I am sorry to hear about your experience so far. We try to make every interaction with us as easy as possible. This time we have clearly fallen short. I have passed on your details to our customer service team and someone will be in touch soon. Thanks, Ebony from Oliveri

Posted 2 years ago

“Everything after the first phone enquiry. Oliveri are not Australian owned and after multiple delays and excuses and dishonesty by staff and lack of responsibility by Oliveri we have had to cancel our order. After a month without a sink and still no idea when we would receive our order, if ever, we're done. I believe Oliveri sinks are no longer made in Australia and they're trying to keep that information from Australian public. Customer service is non existent and the only reply is from an AI robot. Reviews I've looked at make it seem like oliveris inability to deliver the order was a lucky escape”

Helpful Report

Posted 3 years ago

“Unfortunately the quality of stainless steel is very poor. Previous same brand of sink was way better. Have a lot of 18/10 quality steel....this does not compare...even my stainless steel cookware that is 30 years old looks newer than the sink which is 8 months old. Have to look at it every day with a lot of dissatisfaction and was not cheap.”

Helpful Report

Posted 3 years ago

Hi Bhanu, Thank you for reviewing our products. I have passed on your details to our customer service team and someone will get in touch soon to assist further with this issue. Thanks, Zara from Oliveri

Posted 3 years ago

“I continue to wait for warranty to be undertaken on two Soft Closing Toilets purchased via TradeLink (Balcatta). The toilet seats have not been replaced after many calls to Tradelink (they also did not ring back although saying they would). Was informed that someone from Oliveri would contact me but after nearly 5 months I have not received one phone call. The toilets are also the worst flushing toilet I have ever used. The Oliveri Kitchen sink meets my requirements. I purchased Oliveri sink and toilets because they are an Australia Company.”

Helpful Report

Posted 3 years ago

Hi Graham, Thank you for reviewing our products. I have passed on your information to our customer service team and someone will be in touch soon to help resolve this issue. Thanks, Zara from Oliveri

Posted 3 years ago

“What happened to our free offer! It never did arrive!”

Helpful Report

Posted 3 years ago

Oliveri is rated 3.1 based on 71 reviews