Onecom Reviews

4.0 Rating 378 Reviews

75 %

of reviewers recommend Onecom

Company Reviews

Questions

Metrics

4.0

Based on 378 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Popular Questions:

Delivery

How does Onecom deliver? How long does Onecom take to deliver? Does Onecom deliver on time? How is accuracy and good condition of items delivered by Onecom?

Customer Service

How can I contact Onecom? How quickly does Onecom resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Onecom.

How quickly does Onecom resolve customer queries?

Helpful Report

(1 month ago)

Greater than 75% of reviewers feedback is Onecom resolves customer queries within an hour.

Helpful Report

(1 month ago)

54.55%

Industry Average

“ Avoid,!!!!! customer service... Non existent Missold.. Definitely Charged us £156 for no service ptovided No line fitted by open reach!!!! No router!!! After being in business for 20 yrs, I have never seen another business with so many bad reviews I( fact I would say the good reviews they wrote the selves) Sez it all They Will be hearing from OFCOM /CISAS SCUMBAGS ”

- Carl

“ since being unhappy with their service i have tried to get cancelation fees to which i have been told i did not need two vox lines??? the story has now changed telling me i agreed to it in the contracts so therefore i have to pay for them both. ”

- Hayden Anthony

“ We were cold called by a Onecom salesman who promised to provide mobile phone service for us for less than the £15 per month we were already paying our provider at that time. ”

- Edward

Onecom Reviews

Customer Service - Average