Onecom Reviews

3.8 Rating 398 Reviews

71 %

of reviewers recommend Onecom

Company Reviews

Questions

Metrics

3.8

Based on 398 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Popular Questions:

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How quickly does Onecom resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 71% of reviewers feedback is Onecom resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

71.43%

Industry Average

“ Absolutely excellent service help and advice. Thank you. I will recommend you. ”

- Anne

“ Your customer service team Berni and Molly were patient and professional. Easy to understand with very clear instructions to complete and correct my problem. It was a great pleasure speaking with them. ”

- Stephanie Brown

“ Service was very good and very polite ”

- Stuart wileman

Onecom Reviews

Customer Service - Good