Onecom Reviews

3.9 Rating 390 Reviews

73 %

of reviewers recommend Onecom

Company Reviews

Questions

Metrics

3.9

Based on 390 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Popular Questions:

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Customer Service

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How quickly does Onecom resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 73% of reviewers feedback is Onecom resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

70.00%

Industry Average

“ Absolutely excellent service help and advice. Thank you. I will recommend you. ”

- Anne

“ Your customer service team Berni and Molly were patient and professional. Easy to understand with very clear instructions to complete and correct my problem. It was a great pleasure speaking with them. ”

- Stephanie Brown

“ Service was very good and very polite ”

- Stuart wileman

Onecom Reviews

Customer Service - Average