oneofftrades.com.au Reviews

Name: oneofftrades.com.au
Rating: 4.58

4.6 Rating 297 Reviews

91 %

of reviewers recommend oneofftrades.com.au

Company Reviews

Metrics

4.6

Based on 297 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

(02) 8999 0595

Email:

contact@oneofftrades.com.au

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been trying to sell my shares for 2 months but due to people thinking everyone can use a computer or phone like a teenager I'm unable to do all tasks asked I'm 71 and disabled and been treated like a 2nd class citizen Just try and help people instead of been abrupt and expecting everyone to know what your talking about maybe I'm expecting to much from modern society”

Helpful Report

Posted 1 month ago

“Can't get past photo id,have a current license. Bad service.”

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Posted 9 months ago

“I paid for a next day service 3 days later I still haven’t my money in bank Lots of promises The service is terrible When I called I was dismissed and fogged off by woman I had an over phone appointment on Tuesday at midday They sold shares that day I was promised share money by Wednesday night It’s now late Friday afternoon and I’m waiting still”

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Posted 1 year ago

“unable to verify identity -”

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Posted 1 year ago

“What a horrible experience and time wasted to verify yourself and bank details. Kind of defeats the purpose and process of trying to sell your shares at the prevailing prices. Almost a third world validation process and even worse speed in an arena where timing is everything. What a shame really.”

Helpful Report

Posted 1 year ago

“Extremely tedious to verify yourself. I don't recommend this site for anyone who's interested in selling your shares promptly. Their image capturing method is very poor, and on top of that their validations are very basic to the point where it fails more than succeeds. Then you are ended up running after JPs to get things certified. The whole thing is really tedious in this time and age.”

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Posted 2 years ago

“tried over 20 times with 4 devices to scan photo or passport and it would not accept. No help from help desk so have to do the old paper way”

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Posted 2 years ago

“Excessively high ‘fees’ which then add GST on top in a bait and switch at the last minute.”

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Posted 2 years ago

“$104 for a brokerage fee is steep considering it wasn’t even a same day sale. Because of the delayed sale I received approximately $500 less with the added brokerage fee on top. Disappointing.”

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Posted 3 years ago

“the most convoluted system I have encountered; the lack of feedback as to correcting any errors is abysmal”

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Posted 4 years ago

“I had difficulty in managing the sale myself - SO I asked my Accountant to help - he also had extreme difficulty - the sale of my shares ended up costing $186.70 and the Accountant's fees $346. The Accountant kindly gave me 50% off that cost due to the difficulty in executing the sale”

Helpful Report

Posted 4 years ago

“not happy with cost of the trade especially for the amount of shares i had to sell. I was left with no alternative as they were shares I received from my previous employer.”

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Posted 4 years ago

“Totally difficult to use compared to other trading platform's”

Helpful Report

Posted 4 years ago

oneofftrades.com.au is rated 4.6 based on 297 reviews