oneofftrades.com.au Reviews

Name: oneofftrades.com.au
Rating: 4.59

4.6 Rating 332 Reviews

91 %

of reviewers recommend oneofftrades.com.au

Company Reviews

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Metrics

4.6

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

(02) 8999 0595

Email:

contact@oneofftrades.com.au

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oneofftrades.com.au 5 star review on 22nd September 2024

ANNETTE PHILLIPS

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once you received our bank details the sale was quick and the funds are in the bank. Alls well that ends well. Thank you. Merry Xmas and regards Garth.”

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Posted 5 months ago

“Not done “quickly and easily” as your brochure states. Took me quite some time to have the identifications accepted. The guy on the chat line was extremely slow and not at all helpful. It ended well but a frustrating experience.”

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Posted 1 year ago

“Sale went through OK. However, not pleased with necessity to provided netbank passwords for larger transactions - in fact, I couldn't believe this was being requested!! Obviously, I didn't do this and went elsewhere for second sale. Also, I on two separate occasions I asked for a callback from 'Victoria' to answer a couple of queries. Eventually, a week or more later she did return call but by then the sale was all finished. Clearly, not impressed with (in effect) no follow up.”

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Posted 4 years ago

“Your advertising about actual trade costs was for me a little deceptive bearing in mind that I was a first time customer.”

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Posted 4 years ago

“I was surprised by the long process of getting registered in your system. Do I need to go through it all again if I wish to make more sales?”

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Posted 5 years ago

“Thank you for your assistance in selling my shares. When I first rang for guidance, a kind young lady guided me & I thought I had completed the instructions to sell. I then committed to an order for work etc thinking the funds would be available in a week. When nothing came through to my bank account in a fortnight, I enquired further and found that they had not been sold. In that time the value dropped by $1,000 approximately. I then listed them going through the whole process. I enquired again of progress after a few days and found that they had not yet been listed for sale, but action was then taken and the funds which by then I needed arrived as promised. Thank you again for your assistance.”

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Posted 5 years ago

“The forms in the computer are not so clear, and comfusing at the same time, In fact I had to go to the Office in the City to finalice the matter”

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Posted 5 years ago

“They were OK but I decided not to proceed”

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Posted 5 years ago

“Not particularly with communication”

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Posted 5 years ago

“Your service was acceptable, but I also sold shares through Commsecwithin a few days....and they were considerably cheaper. Thank you.”

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Posted 5 years ago

“Overly information and compliance heavy but did meet my needs.”

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Posted 5 years ago

“Credited funds to an account that had been used in past.Not the nominated account for the last transaction.”

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Posted 5 years ago

oneofftrades.com.au is rated 4.6 based on 332 reviews