online4baby Reviews

1.3 Rating 185 Reviews

8 %

of reviewers recommend online4baby

Company Reviews

Questions

Metrics

1.3

Based on 185 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Online4baby deliver?

Helpful Report

(3 weeks ago)

Online4baby delivers items by Courier.

Helpful Report

(3 weeks ago)

40.00%

Industry Average

“ tried to contact to ask the seller to contact the courier for me as they also have no option to speak to an actual human being and received no reply whatsoever from whatsapp live chat does not work and an email reply in however many days is not going to solve the issue of my parcel sat in a yodel delivery centre. ”

- Zara Hoey

“ The day of delivery for the new part and there's no delivery information and again no one is replying to me. ”

- Rebecca s

“ Also, I am in the process of taking proceedings against them to get my money back as this is the second delivery now they have sent faulty parts and missing parts. ”

- Billy

online4baby Reviews

Delivery - Slow