online4baby Reviews

1.3 Rating 185 Reviews

8 %

of reviewers recommend online4baby

Company Reviews

Questions

Metrics

1.3

Based on 185 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does online4baby deliver? How long does online4baby take to deliver? Does online4baby deliver on time? How is accuracy and good condition of items delivered by online4baby?

Returns

How is online4baby returns process?

Customer Service

How can I contact online4baby? How quickly does online4baby resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of online4baby.

Visit Website

How is Online4baby returns process?

Helpful Report

(3 weeks ago)

Greater than 96% of reviewers feedback is Online4baby returns process could be better.

Helpful Report

(3 weeks ago)

0.00%

Industry Average

“ SEND YOU FAULTY ITEMS THEN WILL CHARGE YOU FOR RETURNS. ”

- Anonymous

“ Also, the cellular blankets I ordered are absolutely nothing like the photos online - definitely not almost £30 RRP!!! Requested to return the items via DPD on day received (as they state as an option in their returns policy), although this is now becoming an issue. ”

- Anonymous

“ After reading some of the reviews on here about online4baby I've actually come to a conclusion a lot of the online4babies goods are other companies returns damaged goods if the customer is lucky they will get a brand new items. ”

- Damaged goods

online4baby Reviews

Returns - Difficult