Login
Start Free Trial Are you a business? Click Here

Online Auto Parts Reviews

4.8 Rating 9,689 Reviews
97 %
of reviewers recommend Online Auto Parts
4.8
Based on 9,689 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Online Auto Parts Reviews

About Online Auto Parts:

Get the right Fit at the right Price, delivered Fast!

1000's of quality Car and 4X4 parts in stock and ready to ship.

Est. 2006

Visit Website

Phone:

732656228

Email:

sales@onlineautoparts.com.au

Location:

41 Yarraman Place,
Virginia
Queensland
4014

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
ALL PARTS CAME WITH TRACKING, SHIPMENT WAS SPEEDY AND ALLPARTS WERE AS DESCRIBED AND IN PERFECT CONDITION.
Helpful Report
Posted 2 years ago
Good price. Should cater for free shipping
Helpful Report
Posted 2 years ago
Quality parts great prices can always rely on onlineautoparts !
Helpful Report
Posted 2 years ago
Zero communication, misleading advertising, terrible customer service, still waiting for item to be shipped a week later.
Helpful Report
Posted 2 years ago
I can see that there was a delay with this order. We apologise for this. We have cancelled this order and had it refunded in full as per your request. Please let us know if we can help with anything else.
Posted 2 years ago
Ordered over $500 in parts, had a parcel turn up, half the parts weren't in the parcel. Rang them up, asked if there was a second parcel, no.. told them half the order isn't here, they just moved me around from manager to manager, avoided the issue, blamed me for losing parts, i sent them photo evidence of the parcel, half the box was filled with their branded plastic air bags that fill the gaps, they still just ignored my calls or emails, opened a case through PayPal to get my money back, they rang me and offered a bank transfer refund of approx 1/4 of the money I'd lost... Just disgusting customer service and zero care that I had paid for parts I never recieved. I refused dodgy refund, leaving it for PayPal to sort out.. they stopped responding to me and just hoping I'd go away.. thank goodness I paid through PayPal, got a refund, still never heard back from Online Auto Parts.
Helpful Report
Posted 2 years ago
In regard to your feedback, I can see our team has been in touch with you. Our warehouses have packing cameras that can be used to check exactly what was packed and shipped. In this case, there was one item that was not packed and our team has offered to send this part, but this was not required and as such a refund was processed for this item. The other parts were all packed and shipped, as per our staff's communication with you. It would be very easy for a customer to claim something was not shipped, which is why we have the packing cameras that record all items packed and the packaging used. As mentioned before, the one item that was not packed has been refunded, as a replacement was not required.
Posted 2 years ago
Haven't had any problems with correct parts they are now my goto for automotive parts
Helpful Report
Posted 2 years ago
I received my very first item from OAP. My Getz bootlifters were surprisingly cheap, delivered quickly and very easy to install. Saved a lot of time and money doing it myself.
Helpful Report
Posted 2 years ago
is easy to use
Helpful Report
Posted 2 years ago
Effortless pushase of auto parts. Excellent.
Helpful Report
Posted 2 years ago
Exceptional service. Good lrice, good quality, and very fast delivery. Less than 24 hours arrival in Adelaide metropolitan from the time of pl8 the order.
Helpful Report
Posted 2 years ago
nothing negative to say
Helpful Report
Posted 2 years ago
I ordered a windowswitch and I paid extra for the express delivery but it didn’t came in time, money waste..
Helpful Report
Posted 2 years ago
Thanks for your feedback. In regard to this feedback, the order was placed on Saturday 27/01/2024. We do not have the ability to ship on weekends, and as such the order was dispatched the next business day, Monday 29/01/24. This was sent on express post and weas delivered 12.26pm Wednesday 31/01/24, well within the express post timeframe of 1-3 business days.
Posted 2 years ago
Easy as to order,quick delivery. No problems yet Great job.
Helpful Report
Posted 2 years ago
I’m happy with price given almost always. Quick response to questions regarding stock. I’ve experienced nothing but speedy delivery. Thanks OAP, Mark
Helpful Report
Posted 2 years ago
I find the website easy to use. I have used OnlineAutoParts several times and each experience has been positive.
Helpful Report
Posted 2 years ago
Excellent service at a very competitive price will definitely use again
Helpful Report
Posted 2 years ago
What can I say other than these guys are brilliant! A number of times I have ordered parts from them and every time the products have been as described, with timely delivery and top notch communication. Absolutely recommended for any vehicle parts you need 👍🤩
Helpful Report
Posted 2 years ago
First time customer and am very impressed. Great service Good quality and Great prices
Helpful Report
Posted 2 years ago
Ihave no problems with deliveries from you in the past and serviceis good
Helpful Report
Posted 2 years ago
Haven’t fit yet but shipping was insanely quick and well packaged
Helpful Report
Posted 2 years ago
Online Auto Parts is rated 4.8 based on 9,689 reviews