Online Auto Parts Reviews

Name: Online Auto Parts
Address: 41 Yarraman Place, Virginia, Queensland
Rating: 4.82

4.8 Rating 9,366 Reviews

97 %

of reviewers recommend Online Auto Parts

4.8

Based on 9,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Online Auto Parts:

Get the right Fit at the right Price, delivered Fast!

1000's of quality Car and 4X4 parts in stock and ready to ship.

Est. 2006

Visit Website

Phone:

732656228

Email:

sales@onlineautoparts.com.au

Location:

41 Yarraman Place,
Virginia
Queensland
4014

Write Your review

Tell us how Online Auto Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Online Auto Parts 5 star review on 28th May 2025

758

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your search app is hopeless, it's easier to buy parts at other places.You require lots of info,still come up with 0 parts available, areal time waster. Maybe my cars are too old?Mostly I buy from ebay adds,your Web site usually just wastes my time,I have more success with phone orders,which means you do have the parts,just can't them online! I like to compare prices before buying.Please sort out your part searcher,one more unsuccessful search will be the last time I try online! Ken.”

Helpful Report

Posted 1 month ago

“your website sucks. evil website. Used to work great nice and simple to use Over complicated and takes 3 times as long to navigate through”

Helpful Report

Posted 3 months ago

“I was devastated after losing my coins to a scam, but Supreme Asset Agency came to my rescue. Their team was professional, efficient, and kept me informed throughout the recovery process. Thanks to their relentless efforts, I was able to reclaim my lost funds. I highly recommend their services to anyone in a similar situation. 𝙴𝚖𝚊𝚒𝚕: 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵𝟽 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝚆𝚑𝚊𝚝𝚜𝙰𝚙𝚙: +𝟺𝟺 𝟽𝟹-𝟾𝟾-𝟼𝟿-𝟽𝟿-𝟻𝟾”

Helpful Report

Posted 5 months ago

“its taken over two days to get this order in how in the hell can I review next questions now whwn goods have not even been packed?”

Helpful Report

Posted 6 months ago

“I tried to order the part and your computer said it did not fit and trying to stop me ordering it. The part number matches the part on my car and it matches so obviously your computer is wrong.”

Helpful Report

Posted 7 months ago

“Purchased a starter motor for cheap. Unfortunately they sent the wrong starter motor. They did refund me for the starter motor but didn't have the decency to refund my express postage. As they say you get what you pay for. Your far better off going to repco at least you can see what your getting. I would not purchase from here again.”

Helpful Report

Posted 8 months ago

“The system would not accept my comm bank debit card even though it was listed in the payments section”

Helpful Report

Posted 9 months ago

“I'm disappointed with this order,not the shopping experience but the delivery delays all my previous purchases have been outstanding”

Helpful Report

Posted 9 months ago

“Received wrong product, no apologies whatsoever though I was told they are the same but in the website they are 2 separate listings for them. Am happy to get the price difference credited back to my credit card but because it’s only 2 dollars the staff member rudely explained that it will cost the company 30 just to process it so be happy for a store credit. Not a very good experience for a first transaction”

Helpful Report

Posted 10 months ago

“The ordering process is over convoluted......why can't I just search part put in in shopping and proceed to payment....log into PayPal and pay......your present system has put me off quite a few times.....the process was to hard so I went elsewhere. ie. EBay..... I like to buy items and pay.....not really interested in signing up and having password....etc....you have to make it easier or people will get annoyed and go elsewhere. Dave”

Helpful Report

Posted 11 months ago

Thanks for sharing your feedback, Dave. Compared to eBay, we have a small team of Australian staff, but we are always looking for ways to improve. To enhance the checkout experience, we are implementing the following improvements: - A new address lookup feature that should be available in a few days. - Integration of PayPal Express into our checkout process. We appreciate your business and your feedback, and we hope you’ll notice the new upgrades on your next purchase.

Posted 11 months ago

“That was not easy to successfully complete the payment omg”

Helpful Report

Posted 1 year ago

“First off my anti virus program kept blocking your site because you have not updated your web site certificate; which I find unbelievable! Second issue was the fact that numerous times I endeavoured to edit my address in the checkout screen and also the details under my account; both of which kept defaulting to changing the collection point- NOT THE BLOODY ADDRESS LINES!!! The only way I managed to get around this was to add an entirely new address and then choose it as my primary address. I then deleted the 2 previous addresses, both of which were incorrect! User friendly NO Intuitive NO. My basis for commenting- I studdied computer programming with an advanced certificate in data processing and supplied commercial computer systems for 18 years- whoever developed your site left several glaring oversights in it, possible bugs and a lack of simple common sense. Update your blasted web certification!!!”

Helpful Report

Posted 1 year ago

“The shopping is good but checkout is a little hard to follow....to many options”

Helpful Report

Posted 1 year ago

“Went online a month ago to source the parts that I required. Last night spent a bit over three-quarters of an hour trying to buy the parts online, the system kept stating the parts would not fit my Mazda 3. The system had all the details of the cart so it should have been a simple job to source the right part. Gave up in the end as I could not find the parts I wanted. Phoned the Brisbane office Saturday morning to find that the computer system had a glitch that the IT people had not fixed. Ordered parts online Saturday, system stated the parts would not fit a Toyota, oh my god, the parts are for a Mazda 3, now awaiting delivery. I have ordered parts previously with no issues and would order again. Just wish the company had put up a message saying they were having issues with the system.”

Helpful Report

Posted 1 year ago

Hello John, thanks for this feedback. We apologise for this error and this issue with the site has now been corrected. I have passed this feedback on to our web development team as well. If we can ever be of help, please do not hesitate to get in touch.

Posted 1 year ago

“Wish they sold parts for my 1977 Chrysler cordoba Charger 400R auto but they don't sell parts for my 400 Big Block motor”

Helpful Report

Posted 1 year ago

“G'Day I would just like to let you know I orded a part on 14 06 2023 H492884 I was advised the order had been shipped on the 16 06 2023 I have not yet received this order I have contacted australia post with no result I have also spoken to yuor office on your 1300 656 228 number on 30 06 2023 at 15:50 I am still waiting for a reply. The part is for my work vehicle and I have had to borrow a vehicle so I can go about my work”

Helpful Report

Posted 1 year ago

“Not many parts that fit my Land Cruiser.”

Helpful Report

Posted 2 years ago

“Incredibly complex and time consuming way to order parts. Very long winded order process and requirement to enter personal contact details, which should not be necessary when using paypal. Hopefully actual dispatch service will be better and product good quality otherwise will not use again. You really need to simplify process and stop trying to get customers to sign up for e mails and extended payment deals etc etc etc.”

Helpful Report

Posted 2 years ago

Hello Thanks for this feedback I will make sure to pass this on. We generally get feedback of the opposite type, that our site is user friendly, but I will definitely pass this on to our web team.

Posted 2 years ago

“Good afternoon, I recently bought a tie rod end kit plus a steering damper from this site. Every tie rod had TOO many threads and had to be shortened to fit into the vehicle. ALSO you guys sent me 1 wrong tie rod, u supplied 3 with just the balljoint and only 1 with the ball and an eye, shouldve been 2 and 2. I was only able to get 90% of the job done. Below is a photo of the part i require and the 1 you sent me. Pretty disappointed never had wrong parts sent through before, although 70% of what i get sent needs to be modified in some way.”

Helpful Report

Posted 2 years ago

“they dont know what they doing, they advertised a part they said was for my car and i purchased it to find out its not even for my car then they made me pay to return it and short changed me never buy from here again!”

Helpful Report

Posted 2 years ago

Hello Mark, The part you have ordered is not listed to suit your vehicle, it has been ordered in error. This is why we have not covered postage charges, it was not listed incorrectly, it was selected incorrectly. If you would ever like us to check fitment before you order, you are always welcome to do this as well. We have an experienced and well trained team that are available to help should it be required.

Posted 2 years ago

Online Auto Parts is rated 4.8 based on 9,366 reviews