Online Auto Parts Reviews

Name: Online Auto Parts
Address: 41 Yarraman Place, Virginia, Queensland
Rating: 4.83

4.8 Rating 8,813 Reviews

97 %

of reviewers recommend Online Auto Parts

4.8

Based on 8,813 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Online Auto Parts:

Get the right Fit at the right Price, delivered Fast!

1000's of quality Car and 4X4 parts in stock and ready to ship.

Est. 2006

Visit Website

Phone:

732656228

Email:

sales@onlineautoparts.com.au

Location:

41 Yarraman Place,
Virginia
Queensland
4014

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Online Auto Parts 5 star review on 22nd April 2024

675

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts i ordered ages ago where wrong from my suzuki, never used them again.”

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Posted 4 years ago

“Quick to take money at counter, very slow to get part from warehouse”

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Posted 4 years ago

“It took Scott 10 Days to proses & send the part I ordered so I consider that "poor" & that's being generous,”

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Posted 4 years ago

“In store and phone service is very poor and he’s usually very rude ... Online don’t have a problem”

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Posted 4 years ago

“Not that happy with customer support And lack off vehicle coverage”

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Posted 4 years ago

“Incorrect parts and took no responsibility for it”

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Posted 4 years ago

“Supplied incorrect parts even after a lot of back & forth ensuring EVERY single detail of the vehicle was 100% correct. First & last transaction as it's just not worth the headache trying to get incorrect parts swapped over/credited!”

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Posted 4 years ago

“I paid for express delivery, it took over a week, no one would take responsibility, was fobbed off between supplier, DHL & local courier. Asked for a refund on express delivery charges, got ignored.”

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Posted 4 years ago

“Order the parts you want go to check out and there out of stock time after time frustrating. Go back the next day and there back in stock how maybe.”

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Posted 4 years ago

“Great Service AAA+ Good online shop”

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Posted 4 years ago

“Still waiting Parts, very very Poor”

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Posted 4 years ago

“Only started using this supplier and in making a comparison between their online web service and their Ebay service, online here is much cheaper and much much easier to navigate to find parts. On Ebay, OLAP consistently came out cheaper in a price-point comparison. That said, my first purchase was large and heavy and as I needed the items 'yesterday' I chose EXPRESS overnight postage. Tracking was slow and the details did not update until the items had virtually been delivered, which appears to be an AUSPOST problem. The driver, who was probably very busy did not stay around long enough for me to answer the door and I needed to collect the parcel from the local Post Office. When I picked the parcel up the box that it had been packed in had split wide open from what looks like a drop and the couple of loose items had been shoved back in the opening. Packaging was very poor and the very small amount cushioning material were not enough and the large metal items were free to move about in the box, which is most likely why the box had been dropped, as the couriers would not have been able to judge were the actual weight was inside the box and where best to grip it without the items shifting. OLAP offer a great price-point service and these days, as garage labor is so expensive, swapping out the parts as opposed to having them repaired makes a lot of sense. They just needs to get their packaging sorted, for the sake of the items, the couriers backs and customer satisfaction.”

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Posted 4 years ago

“i hope this one fits not like order h73365 ?? witch did not fit”

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Posted 5 years ago

Online Auto Parts is rated 4.8 based on 8,813 reviews