Online Auto Parts Reviews

Name: Online Auto Parts
Address: 41 Yarraman Place, Virginia, Queensland
Rating: 4.82

4.8 Rating 9,366 Reviews

97 %

of reviewers recommend Online Auto Parts

4.8

Based on 9,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Online Auto Parts:

Get the right Fit at the right Price, delivered Fast!

1000's of quality Car and 4X4 parts in stock and ready to ship.

Est. 2006

Visit Website

Phone:

732656228

Email:

sales@onlineautoparts.com.au

Location:

41 Yarraman Place,
Virginia
Queensland
4014

Write Your review

Tell us how Online Auto Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Online Auto Parts 5 star review on 28th May 2025

758

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“where are my parts? way overdue for delivery????”

Helpful Report

Posted 5 years ago

Hello Bill, Thanks for taking the time to leave us this feedback. If you ever have an inquiry regarding postage, it is best to contact us directly so that we can chase it for you. I will chase this whereabout of this parcel for you, and will let you know once I have an update for you.

Posted 5 years ago

“Fastway couriers just wasted 3 days of my life waiting For the promised delivery date”

Helpful Report

Posted 5 years ago

Hello Jeff, Thanks for taking the time to leave us this feedback. We are sorry to hear that you have had issues with the delivery of your parcel. I can now see it is ready for collection from the local parcel connect agent. We do not normally have delays like this, and hope that we will be able to help in the future.

Posted 5 years ago

“My gaskets were packed loosely and were torn. Unnecessary nuisance.”

Helpful Report

Posted 5 years ago

Hello, Thanks for contaxcting us with this feedback. We are sorry to hear that you had a problem with the gasket you ordered from us. Our sales team has tried to contact you but have had no response. We are happy to help if we can. Please feel free to contact our sales team via email at sales@onlineautoparts.com.au if you would like to speak with us further.

Posted 5 years ago

“order placed 27/10/2019 tracking No wrong still not arrived 07/11 very poor service.have not heard from you. Last order arrived within 2 days will not recommend you,not likely to use you again. why so slow and lack of correspondence from you. Arthur”

Helpful Report

Posted 5 years ago

Hello Arthur, Thanks for taking to time to leave us this feedback. We have tried to contact you to help with your order, but have had no response. As you have not provided order details we cannot help further. Please don't hesitate to contact us if you would like to speak with us regarding this order.

Posted 5 years ago

“Disappointed that the initial checkout screen shows postage as 5.49 but after that postage inflates to 10.49. Poor show really!”

Helpful Report

Posted 6 years ago

Hi, there are instances when the website does automatically show a default shipping price (for Virginia 4014). This can happen when clicking through from a custom Quote or from one of our Cart recovery emails. This 'default' is updated as soon as you put in your actual required shipping address. Our developers will be solving this in the future to remove any 'default' example cost which can be a little confusing.

Posted 6 years ago

“Part wasn't as listed. Labelled 3mm but actually 6mm”

Helpful Report

Posted 6 years ago

“Very good and wood do business with them again ten out of ten.”

Helpful Report

Posted 6 years ago

“Quick and reliable”

Helpful Report

Posted 6 years ago

“I purchased 2 sets of brake pads for my rav4. One set came perfectly fine. The other was set backwards. When I mailed about the issue with photos I never received a response. Not even an offer to replace or refund the item. Very poor service. Won’t be purchasing from your store again.”

Helpful Report

Posted 6 years ago

“Received the wrong part due to a packaging error. Was told I’d receive a return paid parcel to send parts back for refund and have received no such parcel or follow up.”

Helpful Report

Posted 6 years ago

“The parts i ordered ages ago where wrong from my suzuki, never used them again.”

Helpful Report

Posted 6 years ago

“Quick to take money at counter, very slow to get part from warehouse”

Helpful Report

Posted 6 years ago

“It took Scott 10 Days to proses & send the part I ordered so I consider that "poor" & that's being generous,”

Helpful Report

Posted 6 years ago

“In store and phone service is very poor and he’s usually very rude ... Online don’t have a problem”

Helpful Report

Posted 6 years ago

“Not that happy with customer support And lack off vehicle coverage”

Helpful Report

Posted 6 years ago

“Incorrect parts and took no responsibility for it”

Helpful Report

Posted 6 years ago

“Supplied incorrect parts even after a lot of back & forth ensuring EVERY single detail of the vehicle was 100% correct. First & last transaction as it's just not worth the headache trying to get incorrect parts swapped over/credited!”

Helpful Report

Posted 6 years ago

“I paid for express delivery, it took over a week, no one would take responsibility, was fobbed off between supplier, DHL & local courier. Asked for a refund on express delivery charges, got ignored.”

Helpful Report

Posted 6 years ago

“Order the parts you want go to check out and there out of stock time after time frustrating. Go back the next day and there back in stock how maybe.”

Helpful Report

Posted 6 years ago

“Great Service AAA+ Good online shop”

Helpful Report

Posted 6 years ago

Online Auto Parts is rated 4.8 based on 9,366 reviews