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Online Auto Parts Reviews

4.8 Rating 8,833 Reviews

97 %

of reviewers recommend Online Auto Parts

Company Reviews

Product Reviews

4.8

Based on 8,833 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Online Auto Parts:

Get the right Fit at the right Price, delivered Fast!

1000's of quality Car and 4X4 parts in stock and ready to ship.

Est. 2006

Visit Website

Phone:

732656228

Email:

sales@onlineautoparts.com.au

Location:

41 Yarraman Place,
Virginia
Queensland
4014

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Online Auto Parts 5 star review on 1st May 2024

Online Auto Parts 5 star review on 30th April 2024

Online Auto Parts 5 star review on 22nd April 2024

Online Auto Parts 5 star review on 18th April 2024

Online Auto Parts 5 star review on 16th April 2024

Online Auto Parts 5 star review on 12th April 2024

Online Auto Parts 5 star review on 21st March 2024

677

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was Always happy with products and match fit,ordered rear axle bearing kit and was sent wrong bearing and seal kit.made a phone call to customer service and said had the same problem with someone else with the same kit.called on the Saturday was told would talk to the manager and ring me back on the Monday to resolve issue .never heard back from anyone.went to Autobarn and got the parts i needed as my vehicle was left on stands and needed transport for work.was very disappointed.”

Posted 2 weeks ago

“Good price. Should cater for free shipping”

Posted 3 months ago

“Dont have many parts on offer.”

Posted 5 months ago

Hello Rohan, Thanks for your feedback. We are sorry you have not been able to locate the parts you need. We are always happy to help, so if you cannot locate a particular part on the site, please feel free to get in touch with our sales team and we will be happy to help.

Posted 4 months ago

“I like your parts and your website but Australia post is letting you down. I think you need to look at a different freight company. 9 days for delivery theses days is not acceptable”

Posted 5 months ago

“Greetings, This is my first purchase. Rating score reflects my level of confidence. I found the payment options confusing. But, hoping to make more purchases in future, Many thanks”

Posted 5 months ago

“Excellent parts and pricing fast delivery but way to hard to actually buy parts online through this system.”

Posted 5 months ago

“Way to hard to purchase parts on this site parts send very quickly excellent part description good pricing.”

Posted 5 months ago

“i feel having to register all my details an invasion of privacy,considering what happens on the net these days..tried to buy as GUEST but would not allow me..they need to be more like a spare parts shop rather than IONFO COLLECTOR to hound people as they feel ..”

Posted 6 months ago

“Complicated website to navigate on mobile as pop up information blocks view of payment options, frustrating.”

Posted 8 months ago

“I have been using onlineautoparts for many years but have noticed recently a huge increase in price in many cases more expensive than genuine dealer prices eg i was quoted $240 for a chinese copy master cylinder for a ba falcon i then bought a genuine pbr one from ford for $260 and this is happening more and more ,you used to be cheap”

Posted 9 months ago

“The 12 smith st thing really fucked me up i all most canceled the deal , you should do something about it , like make it match the same address.”

Posted 10 months ago

“buying second tool as the first one broke you could give me this one.”

Posted 1 year ago

Hello Steven, Thanks for providing you feedback here. We are always happy. We encourage customers to contact us immediately if there is an issue with an order so that we can be of assistance. In this case we have tried to get in touch in order to help, but have not had any response. If we can be of further help with this order, or anything else, please feel free to get in touch. Our sales team can be contacted via email at sales@onlineautoparts.com.au. We look forward to hearing from you.

Posted 9 months ago

“I'm able to list my car, if I set model PX3 it changed the motor from a 3.2 to the 2.2 If I put the year in it changes from 6 speed auto to 10 speed, its frustrating to have to email every time I want to purchase something for my car as I'm now given 2 different part numbers from 2 of your sales people, I managed to work out the right one Can please be fixed”

Posted 1 year ago

“Unable to update billing address in your system. No longer live in QLD but unable to change”

Posted 1 year ago

Hello William, thanks for getting in touch with us. We are happy to help. I have not had this issue reported before, but if you can provide your email address and the new address that you want added we should be able to do this for you.

Posted 1 year ago

Hello William, We do not usually have this issue, updating the address in the system is usually a straightforward process. We have tried to get in touch in order to assist with this, but have not had any response. I can see that your last order appears to have been sent to an address in S.A. so hopefully you have managed to make this change. Please do not hesitate to get in touch if we can be of further help.

Posted 11 months ago

“Check out average”

Posted 1 year ago

“To buy online I had to do a separate transaction for each Item. I was unable to continue shopping and add additional items to cart. Regards Greg Tucker.”

Posted 1 year ago

“Endless survey following order was not appreciated.”

Posted 1 year ago

“I have no issue with products generally. When ordering some times freight price shown with product changes when ordering part.Sent an email complaining of issue but fell on deaf ears as received no reply. Must not like honest feedback complaints.”

Posted 1 year ago

“I do not like your ordering system where I am forced to sign in.”

Posted 1 year ago

“Good products”

Posted 1 year ago

Appreciate your feedback. Thank you.

Posted 1 year ago

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Online Auto Parts is rated 4.8 based on 8,833 reviews