Opodo Reviews

1.0 Rating 1,600 Reviews
1 %
of reviewers recommend Opodo
1.0
Based on 1,600 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 8%
Accurate And Undamaged Orders
Greater than 64%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Opodo.
Read Opodo Reviews

About Opodo:

Opodo.co.uk is part of the Opodo group; the first truly Pan-European online travel company. Opodo UK gives travellers one-stop access to flights with over 500 airlines, 80,000 hotel properties, travel insurance, city breaks, Eurostar breaks and car hire.

How quickly does Opodo resolve customer queries?
(1 week ago)
Greater than 64% of reviewers feedback is Opodo takes over a week to resolve customer queries.
(1 week ago)
B-
67.13%
Industry Average
They get a bad press on forums because those who get a bad service are disproportionately inclined to post.
- Chris