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Opodo Reviews

1.0 Rating 1,915 Reviews
1 %
of reviewers recommend Opodo
1.0
Based on 1,915 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 6%
Accurate And Undamaged Orders
Greater than 64%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Opodo:

Opodo.co.uk is part of the Opodo group; the first truly Pan-European online travel company. Opodo UK gives travellers one-stop access to flights with over 500 airlines, 80,000 hotel properties, travel insurance, city breaks, Eurostar breaks and car hire.

How quickly does Opodo resolve customer queries?
(2 weeks ago)
Greater than 59% of reviewers feedback is Opodo takes over a week to resolve customer queries.
(2 weeks ago)
B-
66.67%
Industry Average
I bought a flight ticket with Opodo and I was very happy with their customer service all the people I talked to were very helpfull and they helpt me in a very professional maner. Keep up the good work !!!
- Rodica Bucur
They get a bad press on forums because those who get a bad service are disproportionately inclined to post.
- Chris