Oponeo Reviews

Name: Oponeo
Rating: 1.65

1.7 Rating 105 Reviews

15 %

of reviewers recommend Oponeo

Company Reviews

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Metrics

1.7

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Oponeo 5 star review on 5th September 2024

Johannes

Anonymous

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor company, the tires I bought were inconsistent with the description, no one answered my email with a complaint, I have a company and I wanted to cooperate with oponeo but I will never look at this page 0/10 !!!!!!!!! !!!”

Helpful Report

Posted 6 years ago

“This company use some strange trading practice. I bought tyres from them and my order was cancelled twice in a week. They blaime IT error on price regardless of confirmation od dispatch I have recieved. Communication its next to nothing and they emails reply its like write by a robot !”

Helpful Report

Posted 6 years ago

“Rubbish service, avoid this company don't get your self in trouble. I bought 2 tyres for £349 from them on 30 July and they send me completely wrong size. I was chasing them for a month to refund my money or to send me correct tyres but no chance. I'm trying to get my money back with my bank placing a dispute but not sure if they can do something about this. Anyway I bought the correct tyres from different place and stock with this ones, don't know what to do with them and how to get my money back.”

Helpful Report

Posted 6 years ago

“The web site said delivery in 3 to 4 days so I ordered 2 tyres. Ordered on 27th August after chasing emails they arrived 11th September, not 2 tyres but 4. The next day I received an email from Oponeo had they sent 4 tyres, I said yes and agreed a collection date 4 days after that date they are still in my hallway with no clue as to when they are going to be collected. I don't know what has happened at Oponeo, I have been buying tyres from them for years and never had a problem, but now!”

Helpful Report

Posted 6 years ago

“The tyre I ordered did not arrive at its destination. The recipient checked the entire industrial estate and no one had received the item. The seller did not respond to e mails in a timely fashion, did not offer to replace the order - despite being legally obliged to do so and procrastinated. On calling the claims department they seemed unaware of my correspondence and their response was that they would send some forms over and take it up with the courier company. I am still minus £90 and without a tyre. AVOID!!!”

Helpful Report

Posted 7 years ago

Oponeo is rated 1.7 based on 105 reviews