Oponeo Reviews

Name: Oponeo
Rating: 1.60

1.6 Rating 91 Reviews

14 %

of reviewers recommend Oponeo

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1.6

Based on 91 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Complete liars. Missing tyres - confirmed lost by carrier. Oponeo said I had to wait 30 days. 30 days later they say oh they’ve been delivered. Well they ain’t ! See you in court.”

Helpful Report

Posted 2 years ago

“I paid for 4 alloy wheels and only received 3, when i called "mick" in oponeo.ie he basically told me that i was lying, i was calling and emailing for 6 months before i got a refund for the 3 wheels and had to wait for another 4 months to get refunded for the wheel that i supposedly "stole". Complete WA***RS, do not waste your time or money with this bunch of fools”

Helpful Report

Posted 2 years ago

“Tyres delivered in poor condition and tread depth less than expected. Customer Service and Claim(s) team lack integrity.”

Helpful Report

Posted 2 years ago

“Ordered 4 x tyres which showed availability. After email from them to tell me they were out of stock they still displayed 100% availability. They suggested I buy tyres at twice the price. Use advertising of out of stock items to suck in customers. Refund issued but not received yet.”

Helpful Report

Posted 3 years ago

“They sold me used tyres.The tyres had road grain marks and the vent spews are clearly worn off. The tyres have been fitted and driven on a vehicle. On contacting Oponeo and sending photos they simpy refused to agree the tyres were used.”

Helpful Report

Posted 3 years ago

“Needed to return tyre, told to send it to POLAND! Cost was huge, not worth it. Avoid at all cost!”

Helpful Report

Posted 3 years ago

“Scam merchants. Take you money and don’t deliver and fake emails to say received. 3 months waiting for tyres . They always say call delivery agent . Tried but not my responsibility ..”

Helpful Report

Posted 3 years ago

“What amazing muppets their Irish carrier is! I ordered 4 tyres and their carrier DPD Ireland delivered 2 of them and then could not find the same delivery Eircode again (?) the tyres went to Athlone depot to Dublin to Athlone, to Dublin to Athlone to Dublin to Athlone and then back to Poland? At no point did DPD or Oponeo offer any useful help. Avoid if you don't have weeks to spare waiting. parcel 0134 5006 8223 69 T.”

Helpful Report

Posted 3 years ago

“Oh man oh man if you are here more than likely you have been stung by these guys too. I severely appeal to anyone who's thinking of ordering from them to think again. Tyres were never shipped and like others I have to wait their policy of 30 days before refund. They know they haven't been shipped its been 23 day's already. Spoke with claims department even had to cheek to say if the tyre's arrive after I receive a refund in 2045 I will still be liable for the cost of the tyre's or have the tyre's returned at my expense. Really will never do business with them ever again I hope they go under.”

Helpful Report

Posted 3 years ago

“One star its too much. Customer service its terrible. Delivery takes too much time they will send you 2 different parcel with weeks late. Don't recommend. And on their website says something and on tyres its different label”

Helpful Report

Posted 3 years ago

“Oponeo's aftersales is utterly shocking. I needed to return a set of tyres and it has taken almost 2 months to sort and I still don't have my full refund. They had the tyres collected in two separate collections, one of which somehow managed to deliver a single tyre back to the tyre shop I collected from. Because of that courier error they still haven't refunded me for that one tyre even telling me THREE times on the phone that it wasn't my fault and I'd receive my refund. All this and I still have to pay a £60 fee to return the tyres. Their tyre prices are competitive but no where near good enough to warrant the horrendous customer service they provide.”

Helpful Report

Posted 3 years ago

“Lying to customers and refusing to acknowleage emails + advoiding calls.”

Helpful Report

Posted 3 years ago

“Order tyres 7 days ago. Still no sign or even know when they will get here and now been trying for 2 days to cancel. No good avoid”

Helpful Report

Posted 3 years ago

“Shocking service. I ordered 4 new tyres. Only 3 arrived on all seperate days. I have now to take it up with the courier to find my other tyre. Will never use again. Avoid”

Helpful Report

Posted 3 years ago

“This is the worst customer service i have received in years. I ordered tires by phone and the gentlemen told me that the mechanic is to receive them in in 3-4 days not making me aware of the 30 day delay policy in terms and conditions. 10 days have past and no one has the curtesy to tell me where the tires are. My car is at the mechanic, the MOT has run out and despite my consecutive calls, no one still knows when i am to receive them. They dont even make an attempt to assist in this matter or offering alternative solutions like providing other tires that are in stock. The sales rep ought to have told me that they are coming from abroad. This is unacceptable sales behaviour.”

Helpful Report

Posted 3 years ago

“Have used before but never again! Promised delivery for Thurs then changed to Friday but no delivery! Can't track deliveries, slow to respond and missed promised delivery dates. (note they used to provide tracking but don't know - what kind of company goes backward) Seriously what else does an online tyre company do except stock and deliver??? ... and they can't get the delivery right!!!”

Helpful Report

Posted 3 years ago

“Really bad company. It is almost as scam. Do not deal with this garbage.”

Helpful Report

Posted 3 years ago

“Nitemare to deal with when issues with deliverys. Avoid at all cost”

Helpful Report

Posted 3 years ago

“After noting the company had a UK registered business address I ordered 4 winter wheels and tyres for a trip to the alps I had booked 2 weeks later thinking this allowed plenty of time for delivery. It turns out they were actually dispatched from Poland and Germany respectively meaning they took a full working week to arrive at the fitter's. When the garage came out to fit them it transpired the wrong wheels had been sent. After calling twice and emailing pictures of the incorrect item they accepted the wrong item had been sent and I was given a collection date. I was then informed the replacement correct wheels would not be dispatched until the wrong wheels had been picked up....despite this being entirely the fault of Oponeo. Sadly the replacement wheels will now not arrive in time meaning the trip will need to be rescheduled, resulting in a lot of stress, hassle, and losing the value of the hotel booking I had made. If they had simply dispatched a replacment straight away as is the norm this could all have been avoided. They made be good value if you don't mind the wait and don't have a deadline but otherwise it's not worth the stress. The worst online buying experience I've had in a long time!”

Helpful Report

Posted 3 years ago

“My tyre has been returned to APC, Openo nominate return courier, I personally handed to the driver. Openo refusing to refund me as APC have not updated Openo, not sure who’s error but Open refusing refund, Order No OPONEO ORDER 78981141, waiting since 6th July”

Helpful Report

Posted 3 years ago

Oponeo is rated 1.6 based on 91 reviews