Optical Express Reviews

4.7 Rating 4,200 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

Questions

Metrics

4.7

Based on 4,200 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

How do I contact Optical Express?

Helpful Report

(1 month ago)

You can contact Optical Express by Telephone, Live Chat and Email.

Helpful Report

(1 month ago)

70.00%

Industry Average

“ I Keith Ellis has had lens replacement with Optical Express and the service I got from barnsley and meadowhall was first class on Friday 5th March I had my surgery in Manchester Bridgewater was just the same first class I was in theatre for 40 minutes when I got up off the bed I looked at my watch and I could see my watch which I have not seen without my glasses the transformation is unbelievable I have got my life back been able to see with out glasses it like having a new toy I just can't believe it I want to thank everyone who where involved giving me my eyes back and Michelle and Simon at Barnsley looking after me for the years I have worn glasses there service is first class yours great full Keith. ”

- Keith Ellis

“ Very professional service from initial consultation to the operation . ”

- Drew Davren

“ I have to say that we were both very happy with the service we received. ”

- Mrs Margaret McClure

Optical Express Reviews

Customer Service - Average