Optical Express Reviews

4.7 Rating 4,200 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

Questions

Metrics

4.7

Based on 4,200 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

How does Optical Express deliver? Does Optical Express deliver on time?

Customer Service

How can I contact Optical Express? How quickly does Optical Express resolve customer queries?

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Ask a question and get answers from people who are customers of Optical Express.

Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

How quickly does Optical Express resolve customer queries?

Helpful Report

(1 month ago)

Greater than 52% of reviewers feedback is Optical Express resolves customer queries within an hour.

Helpful Report

(1 month ago)

70.00%

Industry Average

“ I was extremely happy with the service i received in Liverpool 1 from Katherine who did a glasses repair nothing was too much trouble very good customer experience ”

- Anonymous

“ Anita who welcomed us in was superb, her customer service led us leaving the place with more than a smile. ”

- Hayat&Nasteha

“ This is for the 2 girls in motherwell allison and hope optom are very good at there job great personal service thank you cg ”

- Catherine Gallacher

Optical Express Reviews

Customer Service - Average