“Please do not buy from this place. Ordered three products but received only two of them. I created support ticket to follow up but they do not respond. Also, order history I see under my profile is someone else's and I can see other person's personal information through it.”
“I ordered an incorrect product, was told to return it and I would receive a refund.
I returned it almost 2 months ago and still haven't received the refund and I have tried to contact them through their support and have yet to hear back.
Very disappointed!”
“I place an order and paid for it almost 2 months ago. November 2020. I received a confirmation 9f order and payment however nothing since re shipping or delay and I have not received my lenses, and I have sent three messages to customer support with no reply. I paid $160. and nothing!”
“Product was no longer on the market, yet I was able to order it on their site and had to prompt them to get my refund.
Still awaiting refund after 2 weeks.
Also paid nearly half the price Optiview is charging for the 12 pack lenses.
Really disappointed from all angles, given the high expectations I initially had.”
We are sorry the manufacturer stopped production of this particular quantity of the product which caused some confusion. Your refund should have been received by now - it takes some time to show up on your credit card statement.
“I received an email today asking me to write a review about my purchase today. Well here it is...where is my product that I ordered almost 6 weeks ago on April 23, 2020???”
