Organic Life Start Reviews

Name: Organic Life Start
Rating: 4.81

4.8 Rating 1,225 Reviews

95 %

of reviewers recommend Organic Life Start

Company Reviews

Metrics

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4.8

Based on 1,225 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Organic Life Start:

Organic Life Start delivers organic European baby formulas to parents around the world! All formulas are shipped direct from the manufacturer, 7 days a week.

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Organic Life Start 5 star review on 7th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy with how quickly I received my order. Unfortunately my daughter got constipated from the formula. When I reached out for support, I didn't get a response. Now I am stuck with 3 boxes of formula that I can't use. Very disappointed with the customer service.”

Helpful Report

“the milk wasn't very good for my daughter, it made her constipated, it was difficult to poop”

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“I bought 3 containers and my Son had allergy to it. It was Aptimal HA which it was good for baby allergies but my Son still couldn't tolerate that milk. I asked if I can return the 2 containers that I didn't open it and you didn't accept it. I switched his milk to something else and will never buy from your company again and I will not recommend your company to anyone.”

Helpful Report

“I received a dented formula can in my first shipment: I was told it was ok to use, but that is a common ‘no no’ in the US and I did not feel comfortable using the product from that can. The return process was exhausting and led to the back and forth of 29+ emails over a 2 day timeframe. I was unable to return the product, get credit for the product, etc despite my claim and supported photos. I was offered a 10% discount multiple times ($3-$4), which I explained was not sufficient for a product I would not use. Ultimately I was fully reimbursed for the damages product after requesting management assistance, however, it never should have been such a struggle. As a result, I will not be ordering from here again or recommending it to others.-”

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“I wanted to select two quantities for my order but couldn’t do it and end up paying shipping charges. Also didn’t get discount while checking out.”

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“First purchase from this company and my can came extremely dented. They said it “wasn’t bad enough to issue a replacement.” However, I am apprehensive to feed it to my kids. Not the greatest first impression. Customer support was prompt to response. That’s pretty much the only +”

Helpful Report

“The Product was poorly packaged for shipping. 85% of the cans in the flimsy box were dented severely. even cans in the middle of the package were dented. making me think they were shipped already damaged. I have received this formula from many other companies all in the original cases that are heavily protected. Not sure why this company would separate the cans from their original packaging and ship them in unprotected boxes. very disappointed”

Helpful Report

“As I was ordering, towards the end, there was a section on the page that said if I added a tip to my order, that it would be processed faster. This really put me off about the company. I'm paying over $300 Canadian for my baby's formula. As a parent, I'm already strapped for money. And if someone is buying baby formula in replace of breastmilk, it's probably because they desperately need it, and had not factored the extra expense in to the cost of having a child. It felt a little like extortion to see the "we have what you need, and we can get it to you faster if you just pay us more to do it". It wasn't a faster shipping option, just "we'll put your order on top of the pile". I really didn't like that. Once ordered, it arrived a day late. It had arrived in the country 3 days prior and then just sat at the shipping facility for 2 days. Again, this was a product that we really needed as fast as possible so it was frustrating to know it was so close to us and yet completely out of reach.”

Helpful Report

“Didn't come in at promised time, and they don't have the hipp organic, which was what I really needed.”

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“I’m really disappointed. A friend recommended this product to us for my daughter’s sensitive tummy. I like the ingredients but her tummy doesn’t digest it. I bought 6 to get the free shipping and now I have $200 worth of formula that I can’t use and the company won’t give me have a credit to try another type to see if it works for us.”

Helpful Report

“Products were delayed twice. Website was misleading. I thought this was a Canadian site as it had a message saying free shipping to Ontario…. All prices ended up being in USD. Not very impressed with overall experience- despite adding a tip.”

Helpful Report

“The formula took a really long time to get here.”

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Organic Life Start is rated 4.8 based on 1,225 reviews