Organic Life Start Reviews

Name: Organic Life Start
Rating: 4.79

4.8 Rating 1,420 Reviews

95 %

of reviewers recommend Organic Life Start

Company Reviews

Metrics

Info

4.8

Based on 1,420 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Organic Life Start:

Organic Life Start delivers organic European baby formulas to parents around the world! All formulas are shipped direct from the manufacturer, 7 days a week.

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Organic Life Start 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didnt solve the problem at all. Just sent me a long message without addressing the main problem”

Helpful Report

“This place reeks of cash flow problems. My order was for approx $350 of formula - after no shipping update for over a week I reached out and they said their warehouse had a technical difficulty and did not get the order, and that there was no estimate as to when this would be resolved. I requested to cancel so that I could order elsewhere - everyday for a week they told me that they couldn’t cancel the order nor refund me until the warehouse glitch was resolved. I disputed my cc charge and the company reached out asking me to cancel that dispute and they would refund me- but only when the order was received by warehouse? Go somewhere else, this place isn’t honest and isnt able to fulfill its orders.”

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“My formula never arrived and when I reached out to customer service I received an incorrect fedex label with a name that doesn’t match mine. Very disappointed”

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“Hello Everyone. I want to be aware of you all about a scammer company named: (Organic Life Start) organiclifestart.com I have worked with this company but they have a team of scammers. This company publishes their articles on different websites and doesn't clear their payment. The same thing happened to me. They asked me to publish an article, I do. But almost one week they didn't clear their payment. And now they are blocking me everywhere when I ask them about payment. I want to be aware of you all kindly don't trust them they are totally fake and unprofessional people. They are big scammers.”

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“The delivery is ok. I received a damaged item”

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“I got 14 fedex bill”

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“I ordered a 3 pack to save on shipping costs but my baby wouldn't eat the formula at all so all that money went to waste. It was very expensive.”

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“Asking for Reviews promising that the best reviews get their last order refunded. Once i write a really good review suddenly they say it is going to be a lucky draw. Promising 1 thing and then making it about something else. Definitely not ordering again and deleting my positive review. Being lied to for your benefit.”

Helpful Report

“I take back my 5 stars since you haven’t emailed me back in days regarding an order. It’s disappointing that I ordered 6 cans with you and request an exchange and no answer. The other company I bought one can from has a policy where if a formula doesn’t work out they provide a coupon to try a new one until you get it right. You’ve lost my business.”

Helpful Report

“The box was open horrible service”

Helpful Report

“PLEASE READ BEFORE BUYING :If I could rate this site and customer service at a 0, I would. I bought 2 types of formula from two different brands from this website. I spent in total $163.96 on said formula, I bought a good supply of both for him because the product was coming from Europe and I did not want to risk running out once we started him on it. My son has been exclusively breastfed for 11 months and since my supply has started to lessen, we figured we should start trying formula with him. My son, after drinking an ounce of the holle bio stage two formula, immediately started to itch his face and then proceeded to continuously vomit two minutes after finishing the ounce. He then proceeded to start wheezing and turn PURPLE because his throat had closed. I had my child go limp and floppy in my arms , going in and out of consciousness, while vomiting yellow bile on the way to the ER where he was diagnosed with anaphylaxis. The capillaries in his eyes burst from him vomiting so hard, his eyes were blood red. Thankfully he was treated successfully. When I contacted customer service to explain what had happened and request a refund for the three packages I had not used I was told “ sorry we can’t issue you a refund even if your child almost died from our product, but here’s a ten percent discount for your next purchase!” I was, and still am furious. After the emotional damage my family endured from your product and horrible customer service, it’s safe to say I will never be shopping with this website again. I would never wish this experience on any parent, let alone their child. Don’t let the organic thing fool you, these people are don’t care about you or your child’s wellbeing.”

Helpful Report

“Don’t buy from them. Horrific experience. Customer service is awful. My package is over a week late and they refuse to give me a refund. Keep saying wait for the package. This is not my fault and I need to feed my baby. They won’t do anything about it. Absolutely horrible company. Ordered from a new vendor and got my package in 4 days”

Helpful Report

“The formula was expired. It’s gray and has rancid smell”

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“I purchased baby formula that had an unusual, possibly spoiled odor. Unfortunately, it caused discomfort for my baby's stomach, and I was scared to give it to my baby. I deeply regret choosing to buy formula from Organic Life Start.”

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“Customer service is a joke. Made a mistake ordering and 30 mins later I emailed stating I needed a cancellation .. they offered 10% off future purchase with nor cancellation refund before my order was even processed . Would not recommend ordering from this website .. horrible company !”

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“I ordered one can of Aptamil pepti 1 and the metal seal was broken upon opening.”

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“Complete horrible experience with this company. I will never do business with them and I have told every parent I know to take their business elsewhere. I ordered 13 cans of formula. 2 six packs of stage 3 HiPP formula and 1 can of stage 2 HiPP to use as we transitioned to the next stage. The company sent me the wrong single can (not a problem) but when I let them know it turned into a mountain of communications and photos to prove the order was wrong. They ultimately made me feel like I was trying to pull a fast one on them, and the entire experience was poor.”

Helpful Report

“Pretty disappointed in this company. We had a friend and pediatrician recommend them to order formula from, and we we’re hoping we would finally find one my daughter wasn’t allergic to. Sadly she did have an allergic reaction, so I reached out to see if we could get some sort of refund as we’d spent and wasted hundreds of dollars trying to find the right one. This company wouldn’t work with us and they just referred me to the policies “as stated on our website.” It came off very insensitive and was poor customer service. Formula testing is trial and error sometimes, and for that reason I wouldn’t recommend this company to anyone. I would hate for them to have the same experience as us and waste money.”

Helpful Report

“FRAUD COMPANY. THEY DON'T RESPOND TO CUSTOMER INQUIRIES. THEY CHARGED ME WITHOUT WARNING DURING THE SUBSCRIPTION SERVICE. THERE IS NO WAY TO CANCEL THE SUBSCRIPTION. THE RETURN AND REFUND POLICY IS NON EXISTENT.”

Helpful Report

“My daughter had a bad reaction. A swollen eye and constipation. I can’t give an accurate review of the product since she had such a bad reaction. But a waste of money for us, unfortunately”

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Organic Life Start is rated 4.8 based on 1,420 reviews