Oricom International Pty Ltd Reviews

Name: Oricom International Pty Ltd
Address: Unit 1 / 4 Sovereign Place, South Windsor, New South Wales
Rating: 4.80

4.8 Rating 611 Reviews

95 %

of reviewers recommend Oricom International Pty Ltd

About Oricom International Pty Ltd:

At Oricom, our driving desire is to keep people connected at every stage of life. Founded in 2003, we are a 100% Australian-owned company specialising in communication.
At Oricom, we are proud to be a signatory of the Australian Packaging Covenant, a unique initiative between government, industry, and the community, set up to divert packaging waste from landfill. This commitment to sustainability is just one of the ways we strive to be a responsible and environmentally conscious company.

Visit Website

Phone:

0245748888

Email:

support@oricom.com.au

Location:

Unit 1 / 4 Sovereign Place,
South Windsor
New South Wales
2756

Write Your review

Tell us how Oricom International Pty Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Oricom International Pty Ltd 5 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product has been poor but service has been great. Our camera continually disconnects from the phone app and the baby monitor.”

Helpful Report

Posted 11 months ago

“So happy with our secure 740 monitor. The customer service has been absolutely incredible at oricom and a few times have easily and quickly had parts replaced. Would highly highly recommend we just bought our next one for our newborn.”

Helpful Report

Posted 11 months ago

“Great service and easy to fix problem”

Helpful Report

Posted 11 months ago

“Thank you very helpful”

Helpful Report

Posted 11 months ago

“Very good service”

Helpful Report

Posted 11 months ago

“Awesome product and Awesome support team. I had a small issue with my unit spoke to the support team about it and they ran me threw a couple of thing's to try and sorted it all out over the phone. Great people to communicate with.”

Helpful Report

Posted 11 months ago

“Email was answered within a few hours and problem was solved kindly by Janet.”

Helpful Report

Posted 11 months ago

“I had some issues with my monitor, and the oricom team especially Daniel was extremely prompt to assist and get it sorted out for me. One of the best customer service experiences I’ve had.”

Helpful Report

Posted 11 months ago

“The issues with baby cam, but the support is excellent and quick to respond. Thanks Janet”

Helpful Report

Posted 11 months ago

“Excellent customer service, received my new UHF in a week, not bad considering it had to be posted to Tassy. Had a little trouble, only worked intermittently until customer support suggested I should wire it directly to battery. Well done Oricon 👍”

Helpful Report

Posted 11 months ago

“I’ve no issues so far, pending getting my product working. The diet from Janet and Bobby in working through set up issues has been fantastic. They are awesome.”

Helpful Report

Posted 11 months ago

“I recently contacted Oricom support and had an excellent experience. Instead of just providing a few instructions or sending a link, the support person personally walked me through the process of setting up my device while I had it in my hand. It was a highly effective and satisfying interaction. Well done Oricom!!”

Helpful Report

Posted 11 months ago

“I was pleasantly surprised when I rang. The person who answered was able to directly help me connect and set up my new phone system within minutes. They saved my sanity in the process by making the process very quick and easy. Thank you!”

Helpful Report

Posted 11 months ago

“Had issues setting up my TPMS with 8 sensors the help to set up my system over the phone was excellent had them all working with in several minutes thankyou for the help. Cheers, Lance Shearer.”

Helpful Report

Posted 11 months ago

“Great customer service by Marilee, sorted my problems”

Helpful Report

Posted 11 months ago

“Could not get tyre monitors to work so phoned and service was first class so now monitors work”

Helpful Report

Posted 11 months ago

“I was very happy with quick resolution and receiving a replacement so quickly. Disappointed with how many times we have had our parent unit or camera replaced due to issues.”

Helpful Report

Posted 11 months ago

“You sell me a faulty product never got to use it once and you want me to cover costs of sending your faulty back to you after not using it once I will never buy of your company again no back up service”

Helpful Report

Posted 11 months ago

Hey there, we have responded to you privately to try and resolve. Thanks

Posted 11 months ago

“I had an issue with my baby monitor that was just out or warranty, I spoke to Bobbie and she said she would see what she could do. Within 30min she called back and said she send a replacement monitor which to my surprise arrived the next day. Amazing service!”

Helpful Report

Posted 1 year ago

“I am very happy with Oricoms customer service. We had a monitor parent unit that stopped working and was within warranty; after a quick email, they were very prompt with their response and were able to organise a replacement unit for us. It arrived very quickly, and the whole process was easy, and the customer service team were lovely to deal with.”

Helpful Report

Posted 1 year ago

Oricom International Pty Ltd is rated 4.8 based on 611 reviews