Oricom International Pty Ltd Reviews

Name: Oricom International Pty Ltd
Address: Unit 1 / 4 Sovereign Place, South Windsor, New South Wales
Rating: 4.80

4.8 Rating 610 Reviews

95 %

of reviewers recommend Oricom International Pty Ltd

About Oricom International Pty Ltd:

At Oricom, our driving desire is to keep people connected at every stage of life. Founded in 2003, we are a 100% Australian-owned company specialising in communication.
At Oricom, we are proud to be a signatory of the Australian Packaging Covenant, a unique initiative between government, industry, and the community, set up to divert packaging waste from landfill. This commitment to sustainability is just one of the ways we strive to be a responsible and environmentally conscious company.

Visit Website

Phone:

0245748888

Email:

support@oricom.com.au

Location:

Unit 1 / 4 Sovereign Place,
South Windsor
New South Wales
2756

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Oricom International Pty Ltd 5 star review on 17th April 2025

Mark Hughes

Oricom International Pty Ltd 5 star review on 15th April 2025

Andrew F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our monitor's screen, the touch screen part stopped working on the left hand side. I reached out and without hesitation received the best customer service. Will continue to support the brand. Thanks!”

Helpful Report

Posted 2 weeks ago

“I bought a DTX4200XDV outback pack, I find it extremely hard to understand the speaker it isn't clear ,when you receive or when your talking, I asked for radio check and they said they couldn't understand me, so I thought it may have been the small antenna so I bought a 6db one and it's no better so I would like some help with this problem please”

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Posted 2 weeks ago

Hi Lyle, we would appreciate the opportunity to correct this with you. Please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST or email support@oricom.com.au and the team will be able to assist. All the best, Oricom.

Posted 2 weeks ago

“The customer service is sensational”

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Posted 3 weeks ago

“My monitor stopped working a month after purchasing, great customer service, got sent a new one box came extremely damaged and looked chewed on ( not their fault) but monitor is very flimsy”

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Posted 3 weeks ago

Hi Jenna, thanks for the review and feedback, and sorry to hear of your experience. Should you wish to discuss with a team member, please feel free to give us another call. Oricom.

Posted 3 weeks ago

“My Baby monitor began to beep all night. I rang Oricom and was on hold but didn't get through after 6 minutes. I decided to email them my concerns. I immediately received s return email as well as a phone call. We tried problem solving while I was on the phone and when nothing worked, I was sold they would send me I a new camera. The new camera arrived in the post 4 days later. The new camera solved the issue. Fantastic service. I had had my monitor for 2 years but only used it spasmodically when my grand daughter slept over. Thank you Oricom, fantastic service.”

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Posted 3 weeks ago

“The assistant offered by Oricom when I had a problem was first class, the operators were very knowledgeable of the product and problem solving, I will certainly buy Oricom products again”

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Posted 3 weeks ago

“The battery on my UHF radio failed sooner than I expected. I logged a service request, the Oricom team responded the next day and delivered a complementary replacement battery within the week. Thank you for excellent customer support.”

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Posted 1 month ago

“Very happy with Baby Monitor 895 and for the helpful service by Janet who has a lot of experience in resolving problems.”

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Posted 1 month ago

“Most impressed with the speedy responce to an enquiry regarding a issue with a UHF radio, also a phone call from Bobbie after I enquired about TPMS, Bobbie answered my concerns with what I deemed to be expert product knowledge. I have since put an order through to ORICOM for a TPMS and 2 hand held UHF radios. Great service.”

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Posted 1 month ago

“Good to deal with Very easy to understand Very helpful Thank you”

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Posted 1 month ago

“Quick response and problem resolved without fuss”

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Posted 1 month ago

“The after sales service is absolutely superb. You speak to Australians within the company and go extraordinary lengths to happily assist with any issues you may have. I have purchased 4 items now of this brand and am very happy with the products being a reverse camera, a UHF radio and now two Tyre Pressue Monitors Well done to the staff and management”

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Posted 1 month ago

“The customer service dept could not have been more helpful”

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Posted 1 month ago

“Oricom has generously donated 2 handheld radios to support an initiative to help build the leadership capacity of young Aboriginal people and others from socially disadvantaged backgrounds. Thank you to all at Oricom!”

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Posted 1 month ago

“Jess was great to communicate with this morning. Straight to the diagnosis and completed the issue quicker then I can build a ham sandwich. Thanks again !!”

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Posted 1 month ago

“My experience with Oricom products has been horrible. They’re unreliable, short lived, and over priced. Do not recommend!! But the Oricom Staff were lovely when I needed to claim a replacement for cameras, and the process was easy. I received my replacement cameras very quickly.”

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Posted 1 month ago

“Excellent service and very patient 👍”

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Posted 1 month ago

“We like the design and functionality of the secure 745. Unfortunately we had glitches with our baby monitor multiple times including not turning on, freezing, buttons malfunctioning. That said, customer service have been amazing in quickly and cheerfully handling our warranty claims.”

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Posted 1 month ago

“Customer service was quick, fast and sorted the problem the same day.”

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Posted 1 month ago

“Janet provided great customer service. She was very efficient and pleasant to deal with.”

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Posted 1 month ago

Oricom International Pty Ltd is rated 4.8 based on 610 reviews