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Otto's Tackle World Reviews

4.8 Rating 5,031 Reviews
95 %
of reviewers recommend Otto's Tackle World
4.8
Based on 5,031 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Otto\'s Tackle World Reviews
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Phone:

+61 (0) 29819 6522

Email:

info@ottostackleworld.com.au

Location:

Otto's Tackle World, 74 - 76 Victoria Rd
Drummoyne, NSW
2047

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Ordered a new rod, reel and a rod tube on the 11th of June, with special instructions to put the rod inside the tube (which is the only reason I bought the tube). After 2 weeks of no movement (no status change online) I sent 2 emails and received no reply at all. I called and managed to get hold of someone who apologised and said that they forgot to print the order slip and said the will express ship it immediately ( fair enough, accidents happen). Another 2 days pass without a status change, so I call them again to ask what is going on, to which they inform me that in the meantime they had sold the rod I had already paid for, and will have to wait for new stock to arrive before the order can be shipped and as a gesture of good will would throw a fly in as well. It finally arrived on the 1st of July within 2 days of leaving the shop. But that was without the bonus fly and with the rod BESIDE the rod tube in a half crushed cardboard box. When spending $1047 on an order I would hoped for a little more care in the order and at least to read and follow my delivery instructions.
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Posted 4 years ago
Best price ever and very quick delivery, and awesome reel๐Ÿ˜Š๐Ÿ™‚
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Posted 4 years ago
Fast delivery
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Posted 4 years ago
Very good support
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Posted 4 years ago
Got a new spinning reel from Ottoโ€™s, great reel but canโ€™t use it because of lockdown aaaaaaaahhhhhhhhh
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Posted 4 years ago
Got everything you need.
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Posted 4 years ago
Good deals
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Posted 4 years ago
excellent service thank you
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Posted 4 years ago
Excellent service fast post and an excellent reel fantastic to deal with thank you
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Posted 4 years ago
Great, I like Shimano Brand ,thanks
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Posted 4 years ago
Good fast service like always been the same for many years ๐Ÿ‘Œ
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Posted 4 years ago
Great service and products, a pleasure to deal with ๐Ÿ‘๐Ÿ‘
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Posted 4 years ago
Quick delivery and my diawa tatula rod and reel arrived in perfect condition, couldnโ€™t recommend anyone better to buy from ๐Ÿ‘Œ
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Posted 4 years ago
Fishing rod was packed extremely well and very fast postage.
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Posted 4 years ago
Quality product with great service and fast delivery couldnt be happier
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Posted 4 years ago
Great, fast service. Thank you. Voytek
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Posted 4 years ago
I've bought a number of reals now from Otto's tackle no problem with shipping good prices
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Posted 4 years ago
Great service
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Posted 4 years ago
Fast shipping, products as described.
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Posted 4 years ago
Exceptional customer service, went above and beyond to help me out after Australia Post lost a reel. Highly recommend.
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Posted 4 years ago
Otto's Tackle World is rated 4.8 based on 5,031 reviews