Otto's Tackle World Reviews

4.8 Rating 4,794 Reviews
95 %
of reviewers recommend Otto's Tackle World
4.8
Based on 4,794 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Otto\'s Tackle World Reviews

About Otto's Tackle World:

Otto’s Tackle World is proud to have Sydney’s largest range of Fly and Game fishing gear as well as specialising in all things fishing such as Estuary, Rock, Beach, Kayak, and Offshore Sports Fishing.

Not only do we stock the largest names in fishing, Shimano, Daiwa, Penn, G.Loomis, Berkley, Rapala and much more, but we also carry more specialised product such as Carpenter, Crucis, Hardy, BVK, Samurai, Nomad Design and YGK. At Otto's Tackle World we are always searching out the latest and greatest innovative product from around the world

Visit Website

Phone:

+61 (0) 29819 6522

Email:

info@ottostackleworld.com.au

Location:

Otto's Tackle World, 74 - 76 Victoria Rd
Drummoyne, NSW
2047

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Purchased Saturday online , paid express postage, not posted till Wednesday, arrived Saturday , bit disappointed
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Posted 3 months ago
Rod fished well but broke the tip in the first outing. I was in the process of releasing a small bass and the rod broke just up from the top section join. Perhaps I was too rough (it is an ultralight) with it but seems quite brittle.
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Posted 7 months ago
Website said I would get express post, but order was sent standard.
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Posted 8 months ago
I have not used the rod yet, I have been eagerly anticipating buying this rod. It arrived well packaged but unfortunately had marks and scratches on it, which was disappointing. Nobody got back to me after I sent an email expressing this.
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Posted 9 months ago
Still not received even though the website says orders over $100 express shipping service - this is BS ordered on may 17, shipping confirmation said eta said may 25, express post takes 2-3 days to us.
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Posted 10 months ago
Very annoying the package was not delivered and had to be picked up. Lots of poor communication. Find a better parcel service.
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Posted 11 months ago
I ordered some blue pink zerek flat shad lures. I called the company personally to make sure they could get them. It took a while but after a few days I was assured that they could. When I got my package 3 months later it had none of the blue pink zereks and a different color had been sent. When I called to ask they said there must have been some miscommunication as there were no blue pink lures. At the time they were on the Zerek innovations website, since discontinued. I had been told I was getting the last of them. The company has been great in the past but this is very disappointing as the lure price was over 200.00 U.S. I was told I could ship them back, that is something I suppose.
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Posted 11 months ago
Stated express delivery with purchase over $100, I spent $199 and shipping is standard parcel post. Item still not received
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Posted 1 year ago
First order I orderd 2 items , they said they only had 1 of them so i purchased from another store, then they did send both so I have 2 of the same now , and paid extra fee on the arrival, although it was under 75$. Very poor connection on customer service that could solve it in time. Second time i orderd the one same item , got contacted from the store they said its too big and to my surprise I need to pay 15$ extra because of that. Try to ask them why is that , no response again , they only responded by taking the extra 15$ . Now it arrives and i ndeed to pay extra fee again although it's less the 75$ which is the custom limit in my country. Very poor response in customer service again . Will not make any deal with this store again , and my friends will not either.
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Posted 1 year ago
"Ehhh" all i can say, I'm really not sure what to think of my recent purchase.
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Posted 1 year ago
Just returned from fishing on the rocks; the shoes I bought have a good grip but the upper design is not satisfactory as the flexible shoe is not well attached to the foot/ leg so would not buy it again as the previous heavier and higher boots were much better/ safer!!! and the substantial delay of the delivery was very disappointing as the lack of effort from A.P. to deliver to me and I had to go and pick it up. No excuses are acceptable as they and the OTW had my contact # and nobody called me. Very unprofessional service!
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Posted 1 year ago
Hello sorry you send me 300m but I pay for 400m ...and I would like my 400m so what can we do please?
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Posted 1 year ago
I requested express post for the purchase of a new gimble and harness. It was sent as standard freight, 90% chance it will not be here for the billfish tournament. Disappointed to say the least
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Posted 1 year ago
Confused about shipping??
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Posted 1 year ago
It was disappointed when i saw the result after spooling braid line to my reel…
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Posted 1 year ago
I ordered an Ugly Stik spinning reel but unfortunately, they (Otto's Tackle World) sent the wrong rod and it took nearly three (3) weeks before they delivered the original rod I ordered. Other than that issue the process of ordering online to delivery was quite efficient
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Posted 1 year ago
Very disappointed when I bought my reel and braid. The site said the purchase came with free spooling and when it was delivered it didn’t happen quite poor service.
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Posted 1 year ago
I ordered a 2 piece Ugly Stik rod. They sold that rod to another customer, sent me a cheaper lighter one piece with no allowance for the cheaper model.Had a chat to salesman Tom who agreed to send me the original type ordered if I paid a discount price.Paid the money2 weeks ago and I haven't seen the rod or heard from Ottos T W. Allan Schafer.
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Posted 1 year ago
Have not received my order yet
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Posted 1 year ago
Fishing rod arrived with a damaged rod eye straight out of the packaging.
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Posted 1 year ago
Otto's Tackle World is rated 4.8 based on 4,794 reviews