Otto's Tackle World Reviews

4.8 Rating 4,812 Reviews
95 %
of reviewers recommend Otto's Tackle World
4.8
Based on 4,812 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Otto\'s Tackle World Reviews

About Otto's Tackle World:

Otto’s Tackle World is proud to have Sydney’s largest range of Fly and Game fishing gear as well as specialising in all things fishing such as Estuary, Rock, Beach, Kayak, and Offshore Sports Fishing.

Not only do we stock the largest names in fishing, Shimano, Daiwa, Penn, G.Loomis, Berkley, Rapala and much more, but we also carry more specialised product such as Carpenter, Crucis, Hardy, BVK, Samurai, Nomad Design and YGK. At Otto's Tackle World we are always searching out the latest and greatest innovative product from around the world

Visit Website

Phone:

+61 (0) 29819 6522

Email:

info@ottostackleworld.com.au

Location:

Otto's Tackle World, 74 - 76 Victoria Rd
Drummoyne, NSW
2047

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Fishing rod arrived with a damaged rod eye straight out of the packaging.
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Posted 1 year ago
One of the 15 items I ordered was damaged, when told they denied I had ordered it! Well, to be fair, it was an item not on the order, as THEY substituted for another (more expensive) item. So, be aware, some items you order on the website aren't in-stock, and if they arrive damaged, be prepared to state your case. Delivery took six days, no way to state that on this survey!
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Posted 2 years ago
I am not satisfied because my order of March 29 has still not arrived in France
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Posted 2 years ago
Massive variety of stuff, have bought literally thousands of dollars worth of stuff from these guys. But honestly, get treated like you have spent 5 dollars. Asked questions regarding hight end stuff I bought and just got passive aggressive responses. If your investing massive money, then go somewhere that’s happy to look after you, because these guys don’t care at all. This was with a 13 fishing concept thx baitcaster and a premium t curve baitcast rod.
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Posted 2 years ago
Ordered a mask an snorkel was called emailed the next day saying they weren’t in stock would I like a different mask I said not really when will they be back in stock . Didn’t hear anything for a week so I called an was told they could give me different mask an snorkel with fins , so I agreed they got sent out an it was a kids pack , I’m 31 everything is for a child , I emailed back saying I was sent kids package and havnt heard anything since this was 2 weeks ago
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Posted 2 years ago
Disappointing to receive email days after the order to tell me no stock on hand and that shipping will be delayed. Asked if Lures would be included for the inconvenience which was agreed to but nothing was in the package. Likely to give Otto’s tackleworld a miss for future purchases.
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Posted 2 years ago
The purchase was great the time it took to send wasn't
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Posted 2 years ago
I am guessing the goods will arrive to Lord Howe at some stage, but they are not there yet, which is a pity as his birthday was yesterday. You guys really need to offer Express Postage, like some other online company's do. You know I ordered some stuff from another retailer the same time as I ordered this gear and he got that 3 days after I ordered it, Sydney to Lord Howe. Feeling a bit disappointed I will tel you. chris.
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Posted 2 years ago
I didn’t receive everything in my order, I sent an email about the matter and got no reply.
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Posted 2 years ago
Was not able to arrange for order to be left at door. Had to pick up from Post Office. Very inconvenient.
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Posted 2 years ago
Not sure if it’s Australia post or you guys but according to the tracking, my item will take a minimum of two weeks to arrive?
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Posted 2 years ago
Still haven’t received my package
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Posted 2 years ago
I made an online purchase and then called to add to the order but the young guy who answered the phone confused the hell out of me. Tackle is dearer in Townsville but if I hadn’t called I would have received 2 hooks instead of 100.
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Posted 2 years ago
Hi I ordered a rod and reel and only the rod turned up was wounding if u sent together cheers
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Posted 2 years ago
My dexter basics deckie knife package has not arrived.
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Posted 2 years ago
This was my second purchase at your shop, however unlike the first time the communication and shipping was very slow this time. I had hard time to get responses from you. Also I was unhappy with additional shipping costs that you charged after I had already paid my order. I already bought from you before but I was not charged extra for shipping, this time you asked for additional shipping fee. Apologies but this time my experience was not so pleasant.
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Posted 2 years ago
Made a large order, most of the items including the reel have arrived, but after another week, the fishing rod is still not here. Can't go fishing just yet.
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Posted 3 years ago
Not happy ...... pay for delivery makes No attempt at delivery then takes it to a post office 3km from your your house for pick up .......easier to go to a store and buy it...... now it sits at post office for weeks until I can pick it up.... really wanted it for the weekend....... if it was a $1000 tiagra I would understand but not for a $13 lure.......just stupid.
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Posted 3 years ago
Hello. I am very happy with the web site and the service. However, the shoes I brought were not true to size and one of the velcro's came away from the shoes when I took it off. Regards Kate.
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Posted 3 years ago
The items purchased was addressed to my name not my address. Took a bit of chasing around with Australia post. So not the best first experience!!!
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Posted 3 years ago
Otto's Tackle World is rated 4.8 based on 4,812 reviews