Outdoor Living UK Reviews

1.77 Rating 30 Reviews
17 %
of reviewers recommend Outdoor Living UK
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
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Anonymous
Anonymous  // 01/01/2019
Customer service very poor. Phoned to say led light did not work on new item received, gentleman on phone went through troubleshooting while on phone, nothing worked, said we would receive new light within week. When we phoned to enquiry about new light we were told they didn't send replacements. Gentleman, Michael was extremely rude and discourteous and we still have not received replacement light.
Posted 2 months ago
Really like the water feature but part missing and company did not bother to reply to emails or answer phone. In the end, to get it working had to buy 3 different connectors as it was not clear which one would fit - another £10. Lovely feature but very poor customer service
Posted 1 year ago
Outdoor Living UK is rated 1.77 based on 30 reviews