Out'n'About Reviews

Name: Out'n'About
Address: 7 Caxton Park, Caxton Road, 7 Caxton Park, Caxton Road, Bedford
Rating: 4.51

4.5 Rating 84 Reviews

88 %

of reviewers recommend Out'n'About

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About Out'n'About:

Out’n’About has evolved from the days when, as new parents, we went in search of equipment that would allow us to carry on enjoying an active outdoor lifestyle, whilst being able to take the kids along too.

Since those early days Out’n’About has become one of the UK’s leading pushchair suppliers, sourcing a range of quality products and developing them to meet the specific needs of the UK market.

Initially Out’n’About pushchairs were specifically aimed towards jogging or off road use, however the three-wheeled stroller has now firmly established itself as being one of the most versatile and stylish ways for busy modern parents to transport their kids.

Visit Website

Phone:

01234 344230

Email:

info@outnabout.com

Location:

7 Caxton Park, Caxton Road,
7 Caxton Park, Caxton Road
Bedford
MK41 0TY

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Out'n'About 5 star review on 20th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with my Nipper buggy, in that one of the restraining clamps broke. Kelly and Chloe at customer services could not have been more helpful in assisting me to resolve the issue.”

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Posted 2 years ago

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Thank you Icah for your 5 star rating of Out n About! We are thrilled to hear how Kelly and Chloe at customer services could not have been more helpful in assisting you to resolve the issue with your Nipper buggy. We really appreciate your loyalty and are so pleased to have been able to help you. Thank you for your support!

Posted 1 year ago

“Lack of transparency around warranty terms – disappointing experience. I purchased the Out 'n' About Nipper V5 with confidence just over a year ago, with a 2-year warranty, only to discover that essential parts like tyres and inner tubes are excluded—but this is not stated anywhere on the main warranty page. Instead, it’s tucked away on a separate “Arrange a Repair” section, which most buyers wouldn’t think to check before purchasing. This feels deliberately misleading and does not align with basic transparency expected under UK consumer law. When I raised the issue after a tyre repeatedly failed despite a new inner tube I paid to have replaced, the customer service response was dismissive. I rely on the pushchair daily with my toddler, and delays or uncertainty in support have real consequences. This isn’t the first time I’ve been disappointed by their customer service—I previously waited the best part of a year for a replacement part. Their response time and lack of ownership over product issues have made the experience unnecessarily frustrating. I won’t be purchasing from Out 'n' About again and would encourage others to be cautious. A good product is only as good as the support behind it, and unfortunately, this brand falls short.”

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Posted 1 month ago

“Fabby buggy , light and easy to use”

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Posted 1 year ago

“Always quick service. Love that you can buy all the spares”

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Posted 1 year ago

“Very helpful staff. Prompt postage of replacement part.”

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Posted 1 year ago

“really good customer service”

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Posted 1 year ago

“Fabulous as always. Love my new fabrics. They really give my buggy a facelift.”

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Posted 1 year ago

“Dissapointing service. Bought buggie wanted to buy accessories but not in stock so could not buy bundle and get discount. Stupidly carried on and purchased as wanting buggie. Contacted services for help, given discount code, doesn't work!. Only doing review as email says might get a 10% discount voucher.”

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Posted 1 year ago

“Amazing buggy, very light weight, easy to fold away and comfy for my baby.”

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Posted 1 year ago

“Great Service, quick and efficient. Wee problem when buggy returned but customer services sorted very quickly. Very happy and would recommend. Buggy feels like new!”

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Posted 1 year ago

“Good but little expensive”

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Posted 1 year ago

“Great service, order was delivered quickly”

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Posted 1 year ago

“Great support and quick delivery.”

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Posted 1 year ago

“Fab service, reliable products and quick delivery”

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Posted 1 year ago

“Extremely helpful, pleasant folk, I ordered the wrong thing and they were great in helping me sort it”

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Posted 1 year ago

“Perfect ! Wish I bought the basket sooner Fast delivery”

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Posted 1 year ago

“Great product!”

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Posted 1 year ago

“fast delivery and high quality”

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Posted 1 year ago

“we never recieved the paid for goods”

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Posted 1 year ago

“Love it! Just what I was looking for, nippy and easy to keep clean. Took a few attempts at putting up and down before I got the hang of it!”

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Posted 1 year ago

“Came very quickly and at a great price. Would definitely buy from them again.”

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Posted 1 year ago

Out'n'About is rated 4.5 based on 84 reviews