Name: Overclockers UK
Rating: 1.78

“I have nothing but awful experiences with this company. They lie about the stock and then I suspect they are lying about trying to locate it! I have used this company twice and both times they have done the same thing, will never order from them again! Ordered an item (that the site said 10 available) at the beginning of the month with "next day delivery" to find it hasn't even been shipped, I contacted them asking about the order as I hadn't had any update from the company what so ever and they have 'misplaced it, and this happens all the time as all the boxes look the same!' now I am being told that they are now awaiting replacements from our supplier but have been given no lead time. Do not use this company that are awful!”

Helpful Report

Posted 6 years ago

“Ruturned ASUS motherboard. £250 worth as was very unstable. They have now told me that there is a label that is missing and that means it's void of warranty. I have no idea what label this is and have certainley never removed it. I'm 47 year old pc gaming and home computer IT business and have been building PCs since my early days. I know what I'm doing and would not be removing any stickers with absolutely no reason to! Asbolute scam if you ask me, anyone could have removed this sticker at any time. I will never use them againb and I hope you never do either. Beware.”

Helpful Report

Posted 6 years ago

“Refuses to return a monitor with faulty pixel, will only allow the return if under 14 day policy if i pay for shipping and they might also deduct money from the refund too, refuse to reply to me on twitter as well.”

Helpful Report

Posted 6 years ago

“Avoid. They used to be great - now they're rubbish. System wasn't even tested. Ordered a high end system from them. A week after the order was placed I received an email telling me the motherboard I ordered was no longer in stock. Yet, it was marked instock for days on their website after the order was placed. After I contacted them I was informed that dozens of people had the same issue... and that they're unable to manage their own stock inventory. They replaced the motherboard with another - an Gigabyte Aorus Master.. and I thought all would be good and continued with the order. However, when I received the system - turns out the AIO CPU cooler isn't "compatible" with the motherboard and there's no automatic fan control available unless you have an ASUS motherboard. Both the radiator and pump fan are set to maximum speed with no way to control via software at all. It's obvious the PC wasn't even tested before it was sent out, the thing is as loud as a jet engine. The standard system fans are also not able to be controlled by the bios - and are stuck on a high RPM setting. Needless to say I got onto support, sent it back for a refund and I will take all future business elsewhere to companies who actually know what they're doing. Seriously - looking for a high end system then get it built elsewhere - Overclockers.co.uk don't know what they're doing anymore. Now I have to wait weeks for a refund - because they're just as incompetent at doing that as building systems.”

Helpful Report

Posted 6 years ago

“Avoid. They used to be great - now they're rubbish. System wasn't even tested. Ordered a high end system from them. A week after the order was placed I received an email telling me the motherboard I ordered was no longer in stock. Yet, it was marked instock for days on their website after the order was placed. After I contacted them I was informed that dozens of people had the same issue... and that they're unable to manage their own stock inventory. They replaced the motherboard with another - an Gigabyte Aorus Master.. and I thought all would be good and continued with the order. However, when I received the system - turns out the AIO CPU cooler isn't "compatible" with the motherboard and there's no automatic fan control available unless you have an ASUS motherboard. Both the radiator and pump fan are set to maximum speed with no way to control via software at all. It's obvious the PC wasn't even tested before it was sent out, the thing is as loud as a jet engine. The standard system fans are also not able to be controlled by the bios - and are stuck on a high RPM setting. Needless to say I got onto support, sent it back for a refund and I will take all future business elsewhere to companies who actually know what they're doing. Seriously - looking for a high end system then get it built elsewhere - Overclockers.co.uk don't know what they're doing anymore. Now I have to wait weeks for a refund - because they're just as incompetent at doing that as building systems.”

Helpful Report

Posted 6 years ago

“I sent my computer in for a repair as it's still under warranty, they couldn't find anything wrong with it and so they sent it back to me. When I got my computer back, the hard drive looked like it had been rammed back in place, I phoned them up soon as I saw the damage and they said: "It could of happened in transit and there is nothing we could do". If you have to send your PC in for repairs to OverClockers, I would take pictures of your PC before you send it to them as you may need the evidence to prove the state of the PC.”

Helpful Report

Posted 6 years ago

“I bought a Gigabyte Aorus 15-W9 NVIDIA RTX 2060, 16GB, 15.6" FHD 144Hz, Intel i7-8750H Gaming Laptop from overclockers. The delivery was very quick and the laptop has been amazing, allowed me to play PUBG on top setting without any issues.”

Helpful Report

Posted 6 years ago

“Item arrived next day and was a good price. Would definitely order from overclockers again.”

Helpful Report

Posted 7 years ago

“Had no issues, fast delivery”

Helpful Report

Posted 7 years ago

“Really disapointted with the customer service I received or the lack off. Emailed me saying theres been a problem with processing the order, no indications of what the problem is and how to solve it. I phoned them to ensure there won't be any more delays and was told everything is fine and it will be re-schduled to be delivered. Guess what... nope so I have to call them again and was told there's a problem with processing the order with no alternative resolutions. If I didn't call them they would have just taken my payment with no updates to my order. Put your money where your mouth is and stop spending money with this store.”

Helpful Report

Posted 7 years ago

“Very happy with the graphics card that I received (GTX 1060 6GB RAM).”

Helpful Report

Posted 8 years ago

“Would definitely recommend, quick delivery, well packed. Price was good as well.”

Helpful Report

Posted 8 years ago

“Quality of staff, good price points, massive stock range. Also their shop front in nearby.”

Helpful Report

Posted 8 years ago

“Allowed me to pre-order a very popular product, kept me updated throughout the pre-order process. The product shipped on release day and arrived swiftly!”

Helpful Report

Posted 8 years ago

“Overclockers delivered the product in the time agreed. Packaging was a little overdone but at least protected the item enclosed.”

Helpful Report

Posted 8 years ago

“Realy bad cuastomer service as they refuse to honor waranty on PSU dont ever buy PSU from them. You buy Platinum PSU kolink with all the protections and stuf 5 years waranty but when you call they say that would not hapen from normal use so we canot proces you rma request. What is normal use? why then advertise protection and stuf on the psu? Never buy from them any psu especialy kolink.”

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Posted 8 years ago

“Cannot be beaten for customer services and delivery times. My main supplier”

Helpful Report

Posted 8 years ago

“Awesome customer service and great value.”

Helpful Report

Posted 8 years ago

“Competitive price and fast delivery. Postage costs are a little high, but my graphics card arrived safe and well packaged.”

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Delivery Methods	Courier
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Communication Channels	Email, Telephone

Overclockers UK Reviews

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