Overstock Sheet Club Reviews

Name: Overstock Sheet Club
Address: 31143 Via Colinas, 506, Thousand Oaks
Rating: 4.21

4.2 Rating 2,666 Reviews

79 %

of reviewers recommend Overstock Sheet Club

4.2

Based on 2,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Overstock Sheet Club:

We designed our high thread count sheets with a fully elasticized edge to prevent the sheet from pulling or slipping out from under you during the night. The deep pocket on these king sheets is also extra deep, allowing them to fit over-sized or pillow top mattresses up to 16” deep. We deliver each sheet set to you in a simple but elegant zippered package, ideal for gift presentation.

Visit Website

Phone:

8189622612

Email:

support@overstocksheetclub.com

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Overstock Sheet Club 5 star review on 28th May 2025

Betty Nail

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered three sets of sheets pillowcases for a total of 160 something dollars I received an email that my order was being delivered the next day only to look and see if it’s canceled. Can’t get a response from anybody out of the company I will never buy stuff from there again.”

Helpful Report

Posted 1 day ago

“The bamboo sheets I received Oct 24 2025 where soft but very very thin. I never expected to be able to see through my sheets. I sent two emails to return them Oct 25 and Oct 26. They finally replied on Oct 27 and said they would give me 35% off to keep them. These sheets are so thin and poor quality that I don't want them even for free. I would add a video or picture but I am afraid to open package again. Overstock sheets told me if they are not exactly as they sent them that I may not get refund after paying for shipping. I feel cheated and they spent 3 days responding and then threatened me with 14 day return policy....who has a 14 day return policy. I purchase a lot of products online and I will never purchase from overstock sheets again. This company is not reputable.”

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Posted 3 days ago

“The sheets are thin I mean really thin.”

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Posted 2 weeks ago

“Customer service is a joke. Bought sheets because I had n my search 100%egyptian cotton sheets king size. Immediately up came this website. Yes I’m not 20 years old anymore BUT I feel like I was mislead by their advertising since it came up as within my parameters. BUT NOW here’s the best part. U cannot return without paying the shipping BACK. PLUS only small discount if u have washed sheets & feel disappointed. I won’t b gotten by this company again. I donated sheets to youth group garage sale”

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Posted 1 month ago

“Have not received. Please send them. So I can review them.”

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Posted 7 months ago

“Don’t have complete order!! Only 2 sets of queen sheets and 2 individual pkgs of 1 each king size pillowcases! What’s up with the other part of this paid in advance for order?????!!!!”

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Posted 7 months ago

“Received these sheets today; and they are falling apart right out of the package.”

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Posted 8 months ago

“Not happy with my purchase because my thermo-bamboo sheets are heating me up and not cooling me off. Unfortunately, the blends are not advertised on the website and the tag on sheet states 35% bamboo and 65% polyester. Polyester may wick away moisture but it also retains heat. Sheet set overpriced for a bamboo/polyester blend. Buyer beware!!!”

Helpful Report

Posted 10 months ago

“I submitted an inquiry to customer service on 12/4/24. Two hours later I received an email wanting a rating on my customer service. As of today 12/9/24 I am still waiting on customer service to initially contact me. Unacceptable business practise.”

Helpful Report

Posted 10 months ago

“I ordered the sheets on October 21st thinking they were bamboo sheets. They came in shortly before I left on vacation for 2 weeks so I didn't open them. I finally opened them on 12/4/24 to get them washed and ready for the next sheet change. When checking the washing instructions, I found them to be ONLY 35% bamboo and 65% polyester. Now that they have been removed from the package I cannot return per their return policy. I also found a number of loose threads that I think will unravel after washing. I had just ordered 2 queen sets tonight as my queen Bamboo sheets were old and tattered, and I immediately (2 hours later) cancelled the new order. Hopefully I cancelled in time. The blend really should be listed in specifications. I will probably wash them and try and use them and if they are tolerable, I will update this review.”

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Posted 10 months ago

“I haven’t received the lavender sheet set yet.”

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Posted 1 year ago

“I was so dissapointed after washing these sheets and putting them on the bed. I had my immediate doubts when I could hold the sheet up and basically see through it. So the concept of 1800 thread count was beyond belief. The fit was so poor that I believed I had been sent the wrong size but they were the size I had ordered. Unfortunately, they have designed the return policy so that if the package has been opened then you automatically can't make a return. How would you know until they had been opened and washed prior to putting them on the bed whether or not they fit? Not a company I will do business with again and I will most assuredly let anyone who will listen know about their poor business practices.”

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Posted 1 year ago

“They are terrible.”

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Posted 2 years ago

“Have yet to receive either pair I ordered. In fact were are they? I could review once I get them.”

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Posted 3 years ago

“Bought a set of king sized sheets. Used them once and the top sheet tore. Also a lot of piling. Contacted overstock and they told me too bad. Would never buy anything from this company again. Terrible customer service.”

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Posted 3 years ago

“Received the wrong sheets. Need split King. Returned. Haven't heard anything since. Can you check on this for me??”

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Posted 3 years ago

“Bad experience. Thin cheap sheets you can see through. Argumentative defensive support response. They’ll give me 20 dollars back if I pay to ship them back. I took both sets to Goodwill.”

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Posted 4 years ago

“Sheets have tears in it after only using it for a week”

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Posted 4 years ago

“I didn't receive the products that I ordered. I received a different product, and I haven't received a response to my communication yet.”

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Posted 4 years ago

Dear Silvia, Thank you for providing your feedback and letting us know about this issue. We want to apologize for your negative experience. We are committed to providing the highest level of service and would like to hear more about it. Please reach out to us at support@overstocksheetclub.com, and we would be happy to discuss the issue at your earliest convenience.

Posted 4 years ago

“Be honest and stop using misleading descriptions”

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Posted 4 years ago

Overstock Sheet Club is rated 4.2 based on 2,666 reviews