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Overstock Sheet Club Reviews

4.2 Rating 2,617 Reviews

80 %

of reviewers recommend Overstock Sheet Club

Company Reviews

Product Reviews

4.2

Based on 2,617 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Overstock Sheet Club:

We designed our high thread count sheets with a fully elasticized edge to prevent the sheet from pulling or slipping out from under you during the night. The deep pocket on these king sheets is also extra deep, allowing them to fit over-sized or pillow top mattresses up to 16” deep. We deliver each sheet set to you in a simple but elegant zippered package, ideal for gift presentation.

Visit Website

Phone:

8189622612

Email:

support@overstocksheetclub.com

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Overstock Sheet Club 5 star review on 2nd March 2024

Kathleen Harshfield

Overstock Sheet Club 5 star review on 2nd February 2024

Overstock Sheet Club 5 star review on 27th December 2023

Christine Oquendo

Overstock Sheet Club 5 star review on 25th July 2022

Overstock Sheet Club 5 star review on 16th May 2021

JANICE O RAMIREZ

Overstock Sheet Club 5 star review on 31st October 2020

Overstock Sheet Club 5 star review on 31st October 2020

37

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are terrible.”

Posted 1 year ago

“Have yet to receive either pair I ordered. In fact were are they? I could review once I get them.”

Posted 1 year ago

“Bought a set of king sized sheets. Used them once and the top sheet tore. Also a lot of piling. Contacted overstock and they told me too bad. Would never buy anything from this company again. Terrible customer service.”

Posted 2 years ago

“Received the wrong sheets. Need split King. Returned. Haven't heard anything since. Can you check on this for me??”

Posted 2 years ago

“Bad experience. Thin cheap sheets you can see through. Argumentative defensive support response. They’ll give me 20 dollars back if I pay to ship them back. I took both sets to Goodwill.”

Posted 2 years ago

“Sheets have tears in it after only using it for a week”

Posted 2 years ago

“I didn't receive the products that I ordered. I received a different product, and I haven't received a response to my communication yet.”

Posted 2 years ago

Dear Silvia, Thank you for providing your feedback and letting us know about this issue. We want to apologize for your negative experience. We are committed to providing the highest level of service and would like to hear more about it. Please reach out to us at support@overstocksheetclub.com, and we would be happy to discuss the issue at your earliest convenience.

Posted 2 years ago

“Be honest and stop using misleading descriptions”

Posted 2 years ago

“Horrible customer service”

Posted 2 years ago

“Makes me hot and sweaty at night. Also it grabs at your sleep wear so you end up in all twisted up. I guess I’ll go back to my old Costco sheets.”

Posted 2 years ago

“These sheets were the thinnest material I have ever seen you could see through it. I will never buy sheets here again”

Posted 2 years ago

“Very disappointed in the return policy for this company. Be sure to read it before ordering.”

Posted 2 years ago

“I was disappointed into things: the top sheet in the fitted sheet didn't match perfectly, and the color was more olive green than the forest green advertised in the picture. Otherwise, the softness of the sheets was very good.”

Posted 2 years ago

“Ordered on 2/20 and still hasn't shipped. Just says "unfulfilled". Even though it originally said 3-8 business days. I haven't read anywhere that shipping was behind due to pandemic...”

Posted 3 years ago

Hi Jaime, I have checked on your order and it looks like you have one Split Flex Top King Taupe pre-order item. Due to this, your order was automatically placed on hold until it can ship out by the first week of April 2021. Please note that this is the same shipping date listed on the pre-order item page. Once your order ships, you will receive a notification to the email address you supplied. It will have a tracking number and an estimated date of delivery. If you do not see it in your inbox, please check your spam folder. Please Note: We define a "Pre-Order" as a product that the store owner is allowing the public to purchase before it has been produced or while it is in production to guarantee the acquisition of said product when it is available. PAYMENT: Pre-ordered Items are paid for when you place your order, despite the fact that they will not be shipped until a later date. We hope this helps! If you have any questions or concerns, please do not hesitate to contact us at support@overstocksheetclub.com

Posted 3 years ago

“I had such high hopes for these 600 count organic sheets! But I just hate them. They are not soft at all. The note says they reach optimal softness after 10 washings and I really hope that is true. So far I've washed the 4 times with baking soda and vinegar and am soaking them in Borax overnight. I ended up sleeping in the guest room the first night, I found them so stiff and rough. I'm hoping my methods for softening work, but won't recommend.”

Posted 3 years ago

Dear Michelle, Thank you for providing your feedback and letting us know about this issue. We want to apologize for your negative experience. We are committed to providing the highest level of service and would like to hear more about it. Please reach out to us at support@overstocksheetclub.com, and we would be happy to discuss the issue at your earliest convenience.

Posted 3 years ago

“I never received my sheets”

Posted 3 years ago

“I have not received the sheets and yet multiple emails.”

Posted 3 years ago

“I bought the King split sheets. The fitted sheets were very large. An area of the stitching on the elastic did not completely catch the underturned material, thus the elastic was exposed. Also the pillow cases were sewn crooked. Are these sheets seconds? No chance in returning them, had to open the package to see this. Luckily I can sew and somewhat fix them. Very disappointed!”

Posted 3 years ago

“I ordered split top king sheets. Purchased before we received the mattress, which was a mistake. Took them out 1 week past the fourteen day return policy (even though return policy says sheets cant be opened). The elastic was broken inside the fitted sheet and would not stay in bed. I cannot exchange. Hard lesson learned. I won’t purchase again. Will order from A company that lets you return defected items.”

Posted 3 years ago

“These sheets were not the sheets that they advertised online they said they were a tough cut sheet these idiots sent me two fitted sheets I would not buy from this company then they got a policy where if you open up the package you can’t send it back they’ll give you a credit of $15 this is not a good company don’t buy sheets from them”

Posted 3 years ago

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Overstock Sheet Club is rated 4.2 based on 2,617 reviews