Owners.com Reviews

Name: Owners.com
Rating: 4.64

4.6 Rating 118 Reviews

92 %

of reviewers recommend Owners.com

Company Reviews

Questions

Metrics

4.6

Based on 118 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

(800) 475-7738

Email:

customercare@owners.com

Write Your review

Tell us how Owners.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Owners.com 1 star review on 28th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Owners.com called and we discussed my original complaint. They agreed a that an error had been made. It was not a intentional error. All is forgiven Robert”

Helpful Report

Posted 6 years ago

Hi Robert, Thank you for giving us the opportunity to resolve the issue. We appreciate your business and look forward to assisting you with your home sale. Please let us know if there is anything else you need.

Posted 6 years ago

“Juanita Nick's is the best agent I have ever encountered. . She is prompt, Courteous and most of all patient and knowledgeable. If you find a home that you love and you're tired of realtors giving you the run around they don't have time to show it to you or by the time you get to go see it it's already gone then you've been dealing with the wrong realtor. Pick up the phone and give Juanita Nick's a call. You will feel like you are her only client and trust me, we NEVER felt as if she didn't have time for us. THANK YOU JUANITA YOU ARE A WONDERFUL REALTOR .”

Helpful Report

Posted 5 years ago

Congratulations on the purchase of your beautiful home. We are happy to hear you had a great experience with Juanita. We will surely pass along your kind words. The Owners.com Team.

Posted 5 years ago

“All the expertise and professionalism without pressure that you need to find a great home!”

Helpful Report

Posted 5 years ago

Hi Richard, Thank you for your kind words. We understand the commitment involved in purchasing a home and strive to make the process as comfortable as possible. We hope you find your dream home soon. The Owners.com Team.

Posted 5 years ago

“Our realtor Patrick Pangilinan was extremely helpful and responsive. We were first time homebuyers in the Bay Area, so house shopping was a daunting task. Patrick would immediately reply to your requests, provided helpful advice about the Bay Area and made the closing process very smooth. We definitely would recommend!”

Helpful Report

Posted 5 years ago

Hi Lisa, Congratulations on purchasing your first home in the beautiful Bay Area! We are happy to hear Patrick was able to make this process as smooth as possible. We wish you all the best and thank you for choosing Owners.com. The Owners.com Team.

Posted 5 years ago

“Our Realtor was excellent! We had a great experience with her.”

Helpful Report

Posted 5 years ago

Hi Monique, Thank you for taking the time to provide feedback on your experience. We appreciate your business and look forward to helping you with your real estate needs. The Owners.com Team.

Posted 5 years ago

“Cheryl was outstanding knowledgeable and curtios. She kept up to date on new listings.”

Helpful Report

Posted 5 years ago

Cheryl is a valuable agent and we are so happy to hear she was able to help you with your real estate needs. Thank you for using Owners.com, The Owners.com Team.

Posted 5 years ago

“Cheryl Baily was extremely knowledgeable, easy to work with and kept me up to date on new istings.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to provide your feedback. Its a pleasure to help you with your home purchase. Thank you for trusting Owners.com. The Owners.com Team.

Posted 5 years ago

“Our agent Michelle Jackson was always available and ready to work with us when it was time to review potential homes. She provided excellent customer service as we often times received emails from her with houses that fit our preferences and once we had the opportunity to reviewed them she would take us around to those that we wanted to see. Furthermore, when we were not out looking at prospective homes should always checked in with us via phone to make sure things were going well or to see if we had any outstanding questions or concerns about the home purchase process. Overall, she really made an intimidating process more comforting and easier to navigate through.”

Helpful Report

Posted 5 years ago

We are thrilled to hear you had an amazing experience with our agent Michelle Jackson. We strive for exceptional customer service and thank you for taking the time to let us know how we are doing. We hope you are enjoying your new home and look forward to assisting you with any future real estate needs.

Posted 5 years ago

“I signed up in Feb-2011 for the free service which had approx. 3 photos. To add more photo's and get a listing until you sell it cost an additional $49.95 In March -2011. I purchased the $49.95 package. Keep in mind you can re-register every 6 months for free. I changed my phone number and discovered my listing was off market. I phoned owners and Ivan said I did not pay the $49.95. I found records showing that I had paid . Called again talked to Alvin who said "I was required to sign on every month since I didn't, they they took my listing off market." LIAR, LIAR Crook!”

Helpful Report

Posted 6 years ago

Hi Robert, Thank you for taking the time to speak with me last week and giving us the opportunity to resolve your issue. We have identified this to be a training gap and are actively addressing the matter. Since we last spoke, you have updated your review to 5 stars. We truly appreciate your partnership and look forward to assisting you with your home sale. Thank you, The Owners.com Team

Posted 6 years ago

“My agent, Michael, was very personable and knowledgeable. He responded quickly to my inquiries and represented my needs very well during escrow. I will definitely use him again during my next home buying experience.”

Helpful Report

Posted 6 years ago

“Want amazing, friendly, & beyond patient customer service? First time buying a home? Lytice Brown is exceptional beyond words! She made herself available at all times, we were on a short time frame to find "the house" and she made it feel like it was priority to achieve just that! She answered any and all questions we had! She looked out for our best interest throughout the home buying process! Highly recommend working with her!!”

Helpful Report

Posted 6 years ago

“Very poor experience. Agent changed completely once I signed the agreement to buy the property. She didn't pick up her phone nor responded to messages on timely manner. I asked her to follow up more than 4 times for the same issue/questions and still didn't get any response after 6 weeks. I had to contact the listing agent and get the answers myself. She never bothered to format and send her own email instead forwarded the email sent by me to listing agent and vise versa... Didn't even bother to show up on closing day, didn't even call, didn't even follow up with prior owner to hand over the keys. She agreed to pay rebate before showing the property, she didn't adhere to the promise she made and didn't pay the full rebate amount. Please be careful, I will never recommend them to handle such a transaction !!! Agent will almost drop the ball once you sign the agreement to buy.”

Helpful Report

Posted 6 years ago

Thank you for sharing your feedback about your experience with Owners.com. It's disappointing that you feel our agent did not deliver adequate guidance and support after your offer was accepted. Owners.com expects our agents to provide a high level of responsiveness and continue to advocate for you throughout the process. This means helping you keep track of important dates like inspection and mortgage contingencies, helping negotiate concessions in response to issues identified from the inspection and attending closing to step you through the process. In particular, if our agent agreed to provide a rebate (closing cost credit), it should have been reflected in your closing documents. Occasionally, the total amount of closing costs is in fact less than the full rebate amount. In these cases, the rebate amount is limited by the amount of the closing costs. Also, as noted on our website (and in our written agreements with all buyers who engage Owners.com) the amount of the rebate is subject to lender approval and sometimes lenders do not allow the full amount of the rebate. Additional details can be found in More About Our Services page. We understand that buying a home is a stressful (and exciting) time, however, our agents' job is to make it easier for all our customers. And because of that, we strive every day to make it better.

Posted 6 years ago

“The agent Mr Salvison was very professional and help us to find our house with no rush, gave us important tips to make sure we get the best deal, it's our first house and because of his great help this process has been very easy. Thank you so much. ROBINSON AND SHIRLEY CASTRO”

Helpful Report

Posted 6 years ago

“Helped me through the process”

Helpful Report

Posted 6 years ago

“They have a very professional and energetic team like my realtor " Negar " who helped me so much.I really appreciate the owners to help me to find a house and getting settle conveniently.”

Helpful Report

Posted 6 years ago

“Extremely helpful. My agent answered all my questions and went the extra mile to make sure I understood it all before I signed anything.”

Helpful Report

Posted 6 years ago

“Fast, effective responses, quick setup on showing, smooth communications of all types brought the transaction to completion quickly. Great job Owners.com and especially to Randy Wheat!”

Helpful Report

Posted 6 years ago

“It was such a great experience. Eray my realtor was awesome, very detail oriented, responded fast and kept me updated on a daily basis until and after the closing of Escrow. Thanks so much owners.com”

Helpful Report

Posted 6 years ago

“Great service! Excellent company.”

Helpful Report

Posted 6 years ago

“I found my agent Negar to be very responsive and very helpful. She worked hard to get me a good deal and was very professional.”

Helpful Report

Posted 6 years ago

Owners.com is rated 4.6 based on 118 reviews