Pacific Legal Reviews

Name: Pacific Legal
Address: Pacific House, 70 Wellington Street, Glasgow, Glasgow
Rating: 4.38

4.4 Rating 66 Reviews

86 %

of reviewers recommend Pacific Legal

Company Reviews

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Phone:

7723031073

Email:

nm@pacificlegal.co.uk

Location:

Pacific House,
70 Wellington Street,
Glasgow
Glasgow
G2 6UA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The positive; I received some money. The negatives- I have hardly had any communication from them, I had no idea of their fees so the amount I agreed to was significantly less than the amount I was expecting, I did not agree to any fees, or was told about any fees. I have requested all documentation regarding my case to look at the policies and see what I may have agreed to, and so far been ignored. Hard to recommend Pacific Legal based on my experience.”

Helpful Report

Posted 6 months ago

Thank you for your feedback. We’re pleased you were able to receive a payout, but we’re sorry to hear about your concerns. We want to reassure all clients that our fees are always made clear, they are stated in our documentation, available on our website, and explained by our advisors during the claims process. All calls are recorded so we can review matters carefully, and we would be happy to look into this urgently. As this review has been posted anonymously, we’re unable to identify your case. If you could please contact us at customerservice@pacificlegal.co.uk , we will review your file as a priority and provide any clarification you need. Our aim is always to make the process transparent, supportive, and fair for all of our clients.

Posted 6 months ago

Pacific Legal is rated 4.4 based on 66 reviews