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Pactimo Reviews

4.8 Rating 4,005 Reviews
96 %
of reviewers recommend Pactimo
4.8
Based on 4,005 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Pactimo Reviews
Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

Write Your review

Pactimo 5 star review on 2nd April 2024
Luiz G
Pactimo 5 star review on 2nd April 2024
Kelly C
Pactimo 3 star review on 1st April 2024
Jennifer S
Pactimo 5 star review on 29th March 2024
Blair D
Pactimo 5 star review on 29th March 2024
Blair D
Pactimo 5 star review on 28th March 2024
Valerie A
Pactimo 5 star review on 28th March 2024
Valerie A
521
Anonymous
Anonymous  // 01/01/2019
I love the free and easy exchange/return process.
Helpful Report
Posted 8 months ago
Great experience...this will be my go to store for bibs
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Posted 8 months ago
Pactimo website & customer support is fantastic as well as the products that I've purchased
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Posted 8 months ago
Pactimo still continues to produce the very best cycling wear! Thank you!
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Posted 8 months ago
Received my Pactimo bibs for Christmas today-wow, these are the most comfortable bibs/shorts I’ve owned. The chamois is nice and thick for my long rides, but the material is far superior to all my other sets!
Helpful Report
Posted 8 months ago
Very Good fit
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Posted 8 months ago
Great quality!
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Posted 8 months ago
Wore this jacket in the high 30’s. Prefect for cool weather with plenty of wind protection and a great fit to boot.
Helpful Report
Posted 8 months ago
Wore the Vertex Jacket, Pactimo SS undershirt and a merino wool long sleeve in 34 degree weather yesterday. The jacket was awesome and I probably would have been comfortable without the undershirt. At 34 degrees before purchasing this jacket, I would have had another layer of a long sleeve thermal jersey. Was nice not to feel bulked down by so many layers. Sizes do run small though. I had to order a size up.
Helpful Report
Posted 8 months ago
Very nice bike clothes comfortable
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Posted 8 months ago
Very warm and windproof . Toasty on a 25* 2.5 hour ride with 2 baselayers . I'm 5'7" 130# and the small fit perectly
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Posted 8 months ago
Love buying American made products that feel just as good as Italian competitors :)
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Posted 8 months ago
Quick and easy returns, love that it's a US store in the rockies.
Helpful Report
Posted 8 months ago
Pactimo continues to provide high quality garments made for those of us for whom cycling is a way of life. For reference I’m 5 ft 10 in woman and weigh 145 pounds. I prefer a fitted look that isn’t too tight l. While a size medium fits, I typically buy a size Large in Pactimo clothes.
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Posted 8 months ago
Excellent customer service, very friendly and I informative.
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Posted 8 months ago
I have a lot of Pactimo kit. But recently bought the Alpine bib tights. I wore them this morning in below freezing temps and would reccomend them to anyone wanting to stay warm on th ebike.
Helpful Report
Posted 8 months ago
Customer service was very hard to use when trying to return the jersey. I just kept it instead of being frustrated with the process. Not sure that is a good customer Sucess strategy
Helpful Report
Posted 8 months ago
It’s been a nightmare trying to make a return/exchange. Just getting robot scripted answers. Shipping numbers not as on packages. It’s been 2 weeks and many emails. Still waiting for answers how to complete the confusion.
Helpful Report
Posted 8 months ago
I’ve tried many different bib shorts and I keep Coming back to Pactimo! Only brand I’ve been buying for years! Great customer service and high quality product!
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Posted 8 months ago
I love Pactimo products. They are all exceptionally high quality and functional. I own the ultralight rain jackets, arm wamers, leg warmers, gloves and much more... but the best products are the women's bib shorts. I wear the Women's Summit Stratos 12 hour bibs in XS. They fit great, don't bunch, don't make me hot, and best of all, can be pulled down from the back without undressing for nature breaks. I own 5 pairs since i travel overseas for cycling trips often. For size comparison, I am just under 5 ft tall and weigh 102 lbs.
Helpful Report
Posted 8 months ago
Pactimo is rated 4.8 based on 4,005 reviews