Pactimo Reviews

Name: Pactimo
Address: 3565 S. Yosemite St, Denver, Colorado
Rating: 4.80

4.8 Rating 3,667 Reviews

96 %

of reviewers recommend Pactimo

4.8

Based on 3,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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521

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They don't fit me. I'm 5'8" and 155 lb. Using your fit guide I get the core areas right, but the arms and legs are too long. The sleeves touch my elbows and the legs are at my knees. I end up chopping off the shorts at the grippers and suffering the sleeves. I wish pactimo had a short inseam and short sleeves option or an extra charge for custom sizing.”

Helpful Report

Posted 1 day ago

“Sadly another bike company showing that if you wear a bigger size, they don't know what to do. The chamois is oversized and bulky in relation the compression short. The material bunches right at the the thigh/labia crease. Which is a bummer since I actually like the padding, drop seat and leg grippers. Unfortunately i was so raw from the material bunching i couldnt ride for a few days. I know in general bike companies don't care about big girls riding but they should consult a few if they are going to charge us $$$ for gear.”

Helpful Report

Posted 5 days ago

“Loved the bibs that I bought from them previously, but was dissapointed to receive some socks that were very obviously dirty”

Helpful Report

Posted 2 weeks ago

“Terribly slow shipping. Purchased the Men's Summit Stratos "12-Hour" Bibs, Comfortable but not much compression and definitely not a 12 hour chamois. Doesn’t come close to quality of MAAP or Giordana gear.”

Helpful Report

Posted 3 weeks ago

“Several years ago I won a pair of Pactimo 12 Hour bibs; when they were 1st introduced. Love the bibs and turned many of my cycling friends into Pactimo customers.”

Helpful Report

Posted 1 month ago

“The men’s ascent vector bib that I ordered was too small for me. I requested a return but have not received any response yet from Pactimo.”

Helpful Report

Posted 2 months ago

“Exorbitant shipping costs prejudiced an otherwise pedestrian customer experience.”

Helpful Report

Posted 2 months ago

“My shorts size is Medium, & have short legs. Pactimo shorts/bibs reach down to nearly my knee and the gripper silicone touches my hamstring tendons. I cut off the gripper material ( 1 1/2 in or so) to stop the annoying contact. They don't ride up with the material off. I wish you had a 'short inseam' versoin for people like me.”

Helpful Report

Posted 3 months ago

“closeout shopping. good closeout prices but not even close on the size. “euro sizing”, which is funny because its a us company. had to call cust service to do an exchange because i used paypal to pay and the template wants the credit card used to purchase. tried email but in spite of customer service saying they sent a return email i couldn’t and still cant find it anywhere. also two items were shipped separately ( both clothing?) so return was twice as difficult..ok maybe 1/3 more! so, here we are 3 weeks out from order and no tights to review yet.”

Helpful Report

Posted 3 months ago

“Just got the Alpine thermal bibs and they're defective out of the box. I just noticed as I put them on that there is a hole in the mesh side pocket. There is a loose stitch where the mesh meets the bib material and as a result there's a hole at the bottom of the pocket”

Helpful Report

Posted 4 months ago

“This is a review of the Men's Range Vector Cargo Bibs. I'm 5'9" 154lbs, size small fits well, tight & aero is how I like them. The chamois is just ok, and for the approximate $80 for the cost of the bibs on sale, I think there are better, cheaper options out there with a better chamois that still has pockets on the legs for easy gel storage while riding.”

Helpful Report

Posted 5 months ago

“Warranty declined on a product that lasted one winter season. Bummer.”

Helpful Report

Posted 5 months ago

“Company seems great so far.”

Helpful Report

Posted 6 months ago

“Product quality and value was exceptional however order fulfillment and shipping leaves much to be desired. It was several days before order was even processed and several more days from shipping to delivery. I would consider purchasing more products in the future but would like to see shorter shipping times. Thank you.”

Helpful Report

Posted 6 months ago

“Product runs very small. I am 5'9' and the large was quite tight. Back it went.”

Helpful Report

Posted 6 months ago

“Fit was perfect but the zipper broke on the first ride.”

Helpful Report

Posted 6 months ago

“Got the L in flame red fits great am 5'9 174 lbs. Comfortable and windproof but not really waterproof as I rode in the rain for about an hour and it definitely wetted through around the shoulders. More like water resistant. Good for cool and damp weather in winter and spring. If you're riding in rain definitely get a real rain jacket.”

Helpful Report

Posted 6 months ago

“Longevity of elastic material around thighs will last 2-3 yrs. 12 hr bib, 4 hr ride once a week, washed by hand and kept in dresser drawer, folded. Comfortable and size correct”

Helpful Report

Posted 6 months ago

“The summit jersey I bought seems great. I felt like medium was a bit too short, so I opted to exchange for a large. After almost 2 weeks, I finally got the large. Problem is, they sent me an aero fit large when I ordered a traditional fit. After all the waiting, traditional large isn’t available anymore. I don’t want to wait almost another month before I can finally wear the jersey, so we’re sticking with medium! So, 4 stars for the jersey, 3 for the experience.”

Helpful Report

Posted 8 months ago

“Not pleased with my latest purchase”

Helpful Report

Posted 9 months ago

Pactimo is rated 4.8 based on 3,667 reviews