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Pactimo Reviews

4.8 Rating 5,139 Reviews
96 %
of reviewers recommend Pactimo
4.8
Based on 5,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Pactimo Reviews
Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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Pactimo 5 star review on 2nd April 2024
Luiz G
Pactimo 5 star review on 2nd April 2024
Kelly C
Pactimo 3 star review on 1st April 2024
Jennifer S
Pactimo 5 star review on 29th March 2024
Blair D
Pactimo 5 star review on 29th March 2024
Blair D
Pactimo 5 star review on 28th March 2024
Valerie A
Pactimo 5 star review on 28th March 2024
Valerie A
521
Anonymous
Anonymous  // 01/01/2019
I ordeered the cycling rain proof jacket, and it was too small. Recommend one order at least two sizes larger. I did not wear it will return it after arriving home. The jacket seems to be quite adequate for my riding in plus 32 F temperatures.
Helpful Report
Posted 10 months ago
I bought a men’s jersey in size small. I am 6 feet tall and 155 pounds. The small jersey is way to big. Size small works for me in almost every cycling brand (Rapha, MAAP, Pas Normal, Castelli) but Pactimo small fits more like a medium. Unfortunately since there is no XS mens sizing, I can’t buy from Pactimo. Disappointed because the design and quality of the jersey was great.
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Posted 10 months ago
Company has always been a favorite of mine. Prices are usually comparable for their quality
Helpful Report
Posted 1 year ago
Great fit in the legs, but through the crotch area to much fabric which causes bunching. Nice material and decent chamois.
Helpful Report
Posted 1 year ago
Good customer service for return and exchange. Unfortunately, sizing of jersey was problematic.
Helpful Report
Posted 1 year ago
I love Pactimo bibs and jerseys. They are the best. However I am very disappointed in their Ascent gloves.
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Posted 1 year ago
Good site and quick delivery
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Posted 1 year ago
Good quality clothing for biking. Styling could use some improvement.
Helpful Report
Posted 1 year ago
I havee been a long-time buyer of Pactimo Bibs. This was my first ride. What I found with this particular Bib is: 1. The materrial of actual bib (not the chamois)is highy dense in that it does not breathe and is compressive, not whatI expected and might be ok in a colder setting. 2. The chamois was OK but does not carry the comfort I had eexpected.
Helpful Report
Posted 1 year ago
Great price on riding shorts, but padding is not as comfortable as the Pearl Izumi's which cost $100 more.
Helpful Report
Posted 1 year ago
I ordered the see through rain jacket. my normal size is L for biking jerseys and most everything else. The size L I received was way too small. The zipper wouldn't even meet so I got the XL. Still too small but at least going in the righ direction. Snet it back and got the XXL. That is a good fit! Pactimo was easy to deal with.
Helpful Report
Posted 1 year ago
I love the fabric of this base layer, but it is far too long in the back (back extends like on a cycling rainjacket), which would, at least for me, cause discomfort due to bunching up under bibs. Sadly, I had to send it back. For reference, I ordered XS and I'm 5.1.
Helpful Report
Posted 1 year ago
They don't fit me. I'm 5'8" and 155 lb. Using your fit guide I get the core areas right, but the arms and legs are too long. The sleeves touch my elbows and the legs are at my knees. I end up chopping off the shorts at the grippers and suffering the sleeves. I wish pactimo had a short inseam and short sleeves option or an extra charge for custom sizing.
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Posted 1 year ago
Sadly another bike company showing that if you wear a bigger size, they don't know what to do. The chamois is oversized and bulky in relation the compression short. The material bunches right at the the thigh/labia crease. Which is a bummer since I actually like the padding, drop seat and leg grippers. Unfortunately i was so raw from the material bunching i couldnt ride for a few days. I know in general bike companies don't care about big girls riding but they should consult a few if they are going to charge us $$$ for gear.
Helpful Report
Posted 1 year ago
Loved the bibs that I bought from them previously, but was dissapointed to receive some socks that were very obviously dirty
Helpful Report
Posted 1 year ago
Terribly slow shipping. Purchased the Men's Summit Stratos "12-Hour" Bibs, Comfortable but not much compression and definitely not a 12 hour chamois. Doesn’t come close to quality of MAAP or Giordana gear.
Helpful Report
Posted 1 year ago
Several years ago I won a pair of Pactimo 12 Hour bibs; when they were 1st introduced. Love the bibs and turned many of my cycling friends into Pactimo customers.
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Posted 1 year ago
The men’s ascent vector bib that I ordered was too small for me. I requested a return but have not received any response yet from Pactimo.
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Posted 1 year ago
Exorbitant shipping costs prejudiced an otherwise pedestrian customer experience.
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Posted 1 year ago
My shorts size is Medium, & have short legs. Pactimo shorts/bibs reach down to nearly my knee and the gripper silicone touches my hamstring tendons. I cut off the gripper material ( 1 1/2 in or so) to stop the annoying contact. They don't ride up with the material off. I wish you had a 'short inseam' versoin for people like me.
Helpful Report
Posted 1 year ago
Pactimo is rated 4.8 based on 5,139 reviews