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Pactimo Reviews

4.8 Rating 3,666 Reviews
96 %
of reviewers recommend Pactimo
4.8
Based on 3,666 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Pactimo Reviews
Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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Pactimo 5 star review on 2nd April 2024
Luiz G
Pactimo 5 star review on 2nd April 2024
Kelly C
Pactimo 3 star review on 1st April 2024
Jennifer S
Pactimo 5 star review on 29th March 2024
Blair D
Pactimo 5 star review on 29th March 2024
Blair D
Pactimo 5 star review on 28th March 2024
Valerie A
Pactimo 5 star review on 28th March 2024
Valerie A
521
Anonymous
Anonymous  // 01/01/2019
Good overall experience
Helpful Report
Posted 1 week ago
Hello there, I’ve worn my bibs twice so far. The first time I rode, they were perfect. However, the second time, the material which is the raptor I believe kept pinching me in the leg/growing fold. I was left with a welt by the end of the 60 mile ride. I love the shorts, but I’m disappointed not sure if it’s because the material is lighter.
Helpful Report
Posted 1 week ago
Free returns and exchanges are nice, and size guides are accurate. However, to actually test them on a ride, you are stuck with them regardless.
Helpful Report
Posted 1 week ago
Base layer fits well.
Helpful Report
Posted 2 weeks ago
I've bought a few pieces of clothing from Pactimo over the years and the quality is consistent.
Helpful Report
Posted 2 weeks ago
Pleased to note that return was quick and easy.
Helpful Report
Posted 2 weeks ago
Price and shipping OK. Sizing is good, but according to individual needs, it is necessary to have a check on sizing guide and compare to other garments in the same material and fitting style to order the right size!
Helpful Report
Posted 3 weeks ago
I have 3 models of Pactimo bibs: Ascent Vector, Summit Raptor, and Summit Stratos. At 6'-1" and 170#, the medium is a perfect fit . There is a substantial difference in chamois between Ascent Vector and Summit Raptor "12-hour". But I was a bit surprised that there wasn't a greater difference between Summit Raptor and Summit Stratos. While I appreciate the improved design, I was expecting a bit more density in the Stratos padding. Still, a very well thought-out design all around, as they've been very comfortable for a couple 60 mile rides now. I'm planning to use them on next weeks 158-mile "Bone Ride", led my former 7-Eleven racer, Tom Schuler, and the 180-mile "Ride Across Wisconsin" in July.
Helpful Report
Posted 3 weeks ago
Comprehensive, prompt customer service, providing discount replacement for custom 3 year old bibs that had manufacturing defect.
Helpful Report
Posted 3 weeks ago
Great fit support and what seems like probable good durability.
Helpful Report
Posted 4 weeks ago
Local company to support
Helpful Report
Posted 1 month ago
Aero jerseys tend to be a great fit. However, tears in the fabric are common. Flyte bibs and extra-long length are the best Pactimo has to offer. However, the chamois could be a bit higher quality.
Helpful Report
Posted 1 month ago
Good website, but shipping was somewhat slow to update. I don’t like the Shopify app. I also think they should use USPS.
Helpful Report
Posted 1 month ago
Well made products with excellent performance and value. Great customer service to boot.
Helpful Report
Posted 1 month ago
Great biking gear especially when on sale!
Helpful Report
Posted 1 month ago
I have tried Pactimo apparel in the past and sadly it did not fit. Returns went smoothly. Finally a jersey that fits! Womens Mesh Aero with 37.5 fiber.
Helpful Report
Posted 1 month ago
The base layer I bought are good but the sleeve near the wrist seems loose and doesn't hug the skin, this makes it annoying.
Helpful Report
Posted 2 months ago
I bought a size large and it is a bit tight. But I've had this on prior bib purchases. I hope they stretch out with a little usage. Next time may have to try XL, see below on base layers. In my recent purchase of base layers I opted for XL vs prior purchases of L. They fit great. Over all very satisfied with purchases.
Helpful Report
Posted 3 months ago
I have purchased a number of items over the years and have been very happy with all of them!
Helpful Report
Posted 3 months ago
Really like the shorts, the seams are nice and wide, so there's absolutely no digging. But, the shopping experience was poor. I really don't like the shop.com experience. It make tracking this order without an app nearly impossible.
Helpful Report
Posted 3 months ago
Pactimo is rated 4.8 based on 3,666 reviews