Pactimo Reviews

Name: Pactimo
Address: 3565 S. Yosemite St, Denver, Colorado
Rating: 4.80

4.8 Rating 3,986 Reviews

96 %

of reviewers recommend Pactimo

4.8

Based on 3,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

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521

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comprehensive, prompt customer service, providing discount replacement for custom 3 year old bibs that had manufacturing defect.”

Helpful Report

Posted 3 months ago

“Great fit support and what seems like probable good durability.”

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Posted 3 months ago

“Local company to support”

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Posted 4 months ago

“Aero jerseys tend to be a great fit. However, tears in the fabric are common. Flyte bibs and extra-long length are the best Pactimo has to offer. However, the chamois could be a bit higher quality.”

Helpful Report

Posted 4 months ago

“Good website, but shipping was somewhat slow to update. I don’t like the Shopify app. I also think they should use USPS.”

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Posted 4 months ago

“Well made products with excellent performance and value. Great customer service to boot.”

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Posted 4 months ago

“Great biking gear especially when on sale!”

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Posted 4 months ago

“I have tried Pactimo apparel in the past and sadly it did not fit. Returns went smoothly. Finally a jersey that fits! Womens Mesh Aero with 37.5 fiber.”

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Posted 4 months ago

“The base layer I bought are good but the sleeve near the wrist seems loose and doesn't hug the skin, this makes it annoying.”

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Posted 5 months ago

“I bought a size large and it is a bit tight. But I've had this on prior bib purchases. I hope they stretch out with a little usage. Next time may have to try XL, see below on base layers. In my recent purchase of base layers I opted for XL vs prior purchases of L. They fit great. Over all very satisfied with purchases.”

Helpful Report

Posted 6 months ago

“I have purchased a number of items over the years and have been very happy with all of them!”

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Posted 6 months ago

“Really like the shorts, the seams are nice and wide, so there's absolutely no digging. But, the shopping experience was poor. I really don't like the shop.com experience. It make tracking this order without an app nearly impossible.”

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Posted 6 months ago

“In my search for lightweight long sleeve summer jerseys for sun protection I found Pactimo. Always been shy about changing brands as Im already familiar with the fit of brands like Endura, Castelli, and Giordana (which all make quality products) I decided to try the Ascent Aero and the Ascent standard fit both in XL. I'm 59 yo, quite fit. 6' 185 lbs. I found the Aero fit pretty good. Not super tight and not too loose. The standard was a bit roomy so I've sent it for a Aero Large. The XL fits pretty good but I'm curious to see how the large aero compares. just to nail it down on size. I'm taking the time expir ent between XL and L because I've found it's a quality made product with nice material so I'll likely add them to my list of go to's particularly if I catch something on sell that I need. My only gripe is shipping and handling. After I ordered it took them three days just to process and hand off to USPS...yea, that's right, usps ground!!! They probably paid 6-8 bucks for ground and they could've paid three more for priority. As far as Im concerned that's a sad way to further Buisness and compete with the Amazons of the world. There days just to process then snail mail. That'll definitely be a consigning forward. BTW from the time I pressed "pay now" till i received was 8 days, Im in North Carolina.”

Helpful Report

Posted 6 months ago

“I love the sun protection that these jerseys provide. My one critique is the back pockets are a little to high and i have trouble reaching them, but I am not the most flexible person either. I will say the pockets are positioned better than previous versions of the jersey so they have made improvements.”

Helpful Report

Posted 6 months ago

“Products seem good so far. Bibs seem a bit on the shorter side. Shipping seems sporadic. One of my orders came in 2 or 3 different shipments. Not the fastest but free so that’s a plus. Overall 4/5 in quality and design. Easy return options so 5 stars there but definitely 3 stars for logistics.”

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Posted 6 months ago

“Have not used for rides longer than 4hrs but Comfortable, good fit, work great for gravel bike riding do far.”

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Posted 6 months ago

“I've been a using Pactimo gear for approximately 4-5 years. Been very pleased with all their gear (shorts, bibs, jersey). Disappointed in the winter gloves I bought several years back. They just don't keep the hands warm. Four year old shorts have started to showing through, not in the seat but the material above. Should have lasted longer than this since the rest of the material is in great shape.”

Helpful Report

Posted 6 months ago

“5’7” 135lbs Long torso Mediums fit well. The length is average, I would not consider these to be long as they still hit slightly lower than mid thigh. Rapha or Gore women’s bibs are longer, by comparison. Comfortable and reasonably priced.”

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Posted 6 months ago

“Good variety of clothing with pleasing colors with decent prices. The jacket shipped quickly and arrrived as expected.”

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Posted 6 months ago

“Great quality fabrics and workmanship”

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Posted 6 months ago

Pactimo is rated 4.8 based on 3,986 reviews